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Customer Success Manager Remote Jobs in Addison, TX

HaloMD

Client Success Manager

Dallas, TX · Remote

$110K - $130K/yr

In addition, exceptional customer service and communication skills are essential when engaging with ... Fully Remote - Work from anywhere within the United States with reliable high-speed internet

HW Media

Customer Success Specialist

Dallas, TX · On-site +1

... management, onboarding or client services * Strong communication and presentation skills ... Hybrid/remote work options, depending on location and business needs.

Cisco

Customer Success Platform Area TAM

Richardson, TX · On-site +1

This is a remote position and can be performed anywhere in the United States. Meet the Team As a ... Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address ...

VIMO INC.

Client Success Manager - CAC

Dallas, TX · Remote

With our cutting-edge technology, we're helping agencies help more people, faster, and transforming healthcare service delivery as we know it We are looking for Customer Success Manager to join our ...

Milliman

Client Success Manager (MedInsight)

Dallas, TX · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

Lantern

Provider Success Manager

Dallas, TX · On-site +1

Provider Success Manager (Territory Manager) As a Provider Success Manager (Territory Manager), you ... Maintain accurate records in CRM and support engagement campaigns targeting providers. Requirements

leadsonline

Director of Customer Success

Plano, TX · Remote

Bachelor's degree required * 8+ years of experience in customer success, account management, or ... client services, with 5+ years leading teams--ideally including experience leading other leaders or ...

leadsonline

Director of Customer Success

Plano, TX · Remote

Bachelor's degree required * 8+ years of experience in customer success, account management, or ... client services, with 5+ years leading teams--ideally including experience leading other leaders or ...

Huntington

Sr. Client Success Manager - Payments

Dallas, TX · On-site +1

$93K - $189K/yr

Will work with commercial customers. Duties and Responsibilities: * Grow and maintain client ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

New

Gartner

Client Success Manager (GBS)

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... resulting in customer satisfaction, retention, and growth * Introduce Gartner services and ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Addison, TX

Customer Success Manager Remote information

See Addison, TX salary details

$31.5K

$80.4K

$135.5K

How much do customer success manager remote jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success manager remote in Addison, TX is $80,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $95,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What job categories do people searching Customer Success Manager Remote jobs in Addison, TX look for? The top searched job categories for Customer Success Manager Remote jobs in Addison, TX are:
What cities near Addison, TX are hiring for Customer Success Manager Remote jobs? Cities near Addison, TX with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Addison, TX as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $80,411 per year, or $38.7 per hour.

Client Success Manager

HaloMD

Dallas, TX • Remote

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Who We Are 
HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.
 
Job Summary
The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM), with historical experience across multiple care settings, including Emergency Rooms (ER), Ambulatory Surgery Centers (ASC), and Hospitals. This ensures a well-rounded understanding of the diverse areas we touch and the ability to effectively support our clients.
 
The role requires strong data analytics knowledge, critical thinking skills to analyze processes, and a keen eye for identifying problems while presenting long-term solutions. In addition, exceptional customer service and communication skills are essential when engaging with physician customers and stakeholders.
 
This position requires a professional individual with a proven track record of demonstrated leadership. The ideal candidate must be able to prioritize job responsibilities and demands, execute contractual agreements, and provide day-to-day management and operational support of management services. Finally, a Client Success Manager must be flexible, proactive, and disciplined to work both independently and as part of a team in a remote environment.

Essential Job Duties and Responsibilities
  • Lead client experience strategies and initiatives across departments
  • Manage and support cross-functional teams to improve customer engagement
  • Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
  • Collaborate with internal teams to address issues and implement innovative solutions
  • Utilize client experience tools and platforms to streamline communication and monitor satisfaction
  • Ensure compliance with relevant healthcare policies, including the Federal No Surprises Act
  • Develop and maintain strong relationships with clients and stakeholders
  • Present findings and recommendations to leadership with a focus on continuous improvement
Qualifications 
  • Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field. 
  • Proven experience in customer service, client relations, project management, or client experience roles.
  • Extensive experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces, with a strong understanding of processes across multiple care settings.
  • Demonstrated success in managing teams or projects focused on client experience.
  • Experience in the healthcare industry, specifically with the Federal No Surprises Act.
  • Proficiency with client experience software and CRM tools.
  • Strong data analysis skills with the ability to extract insights from client feedback and metrics.
  • Excellent verbal and written communication skills.
  • Problem-solving mindset with the ability to develop and implement client-focused solutions.
Perks & Benefits
  • Fully Remote - Work from anywhere within the United States with reliable high-speed internet
  • Multiple medical plan options 
  • Health Savings Account with company contributions
  • Dental & vision coverage for you and your dependents
  • 401k with Company match
  • Vacation, sick time & Company paid holidays
  • Company wellbeing program with health insurance incentives
What's Next?
If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.