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Customer Success Manager For Automotive Jobs in Rochester, MI

Midas

Automotive Technician

Troy, MI · On-site

$1.0K - $1.4K/wk

Competitive salary At Midas we are dedicated to providing quality services to customer vehicles in ... are looking for automotive technicians to help us create an environment of success!

Midas

Automotive Technician

Troy, MI · On-site

$22 - $28/hr

We have a full-service facility and we are looking for automotive technicians to help us create an environment of success! GREAT PAY AND WEEKLY BONUSES!! Complete Healthcare Insurance available, Paid ...

TechCollect

Client Success Lead

Rochester, MI · On-site

... for lunchtime, brain-breaks, or post-work relaxation. Benefits Paid Time Off (PTO) Hands on ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...

TechCollect

Client Success Lead

Rochester, MI · On-site

... paint creek riverwalk, perfect for lunchtime, brain-breaks, or post-work relaxation ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...

TechCollect

Client Success Lead

Rochester, MI · On-site

... paint creek riverwalk, perfect for lunchtime, brain-breaks, or post-work relaxation ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...

TechCollect

Client Success Lead

Rochester, MI · On-site

... for lunchtime, brain-breaks, or post-work relaxation. Benefits Paid Time Off (PTO) Hands on ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...

SpotOn: Sales

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

This role is ideal for individuals with proven account management skills who can execute adoption ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

SpotOn: Sales

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

This role is ideal for individuals with proven account management skills who can execute adoption ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

SpotOn

Client Success Partner

Royal Oak, MI · On-site

$90 - $120/hr

This role is ideal for individuals with proven account management skills who can execute adoption ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

SpotOn

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

This role is ideal for individuals with proven account management skills who can execute adoption ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

SpotOn

Client Success Partner

Royal Oak, MI · Remote

$55K - $79K/yr

This role is ideal for individuals with proven account management skills who can execute adoption ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

SpotOn: Sales

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

This role is ideal for individuals with proven account management skills who can execute adoption ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

Deloitte

Deployment Success Manager

Detroit, MI

You'll be responsible for activating customer's GenAI solutions and accelerating time to value. Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

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All JobsCustomer Success For Automotive JobsCustomer Success Manager For Automotive JobsCustomer Success Manager For Automotive Jobs in Rochester, MI

Customer Success Manager For Automotive information

See Rochester, MI salary details

$29.9K

$76.5K

$128.9K

How much do customer success manager for automotive jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success manager for automotive in Rochester, MI is $76,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a customer success manager for automotive?

A Customer Success Manager (CSM) for Automotive is a professional who ensures that automotive industry clients get the most value from a company’s products or services. They act as a liaison between the client and the company, helping clients achieve their goals, resolve issues, and maximize satisfaction with automotive solutions such as software, parts, or services. The CSM proactively identifies opportunities for improvement, provides training and support, and helps foster long-term client relationships to drive retention and loyalty.

How does a customer success manager for automotive typically collaborate with sales and technical teams to support clients?

Customer Success Managers (CSMs) in the automotive industry often work closely with both sales and technical teams to ensure clients receive comprehensive support. They act as a bridge between clients and internal teams, communicating client feedback and technical requirements, helping to troubleshoot issues, and coordinating implementation or onboarding processes. This collaborative approach ensures that client expectations are met and long-term relationships are fostered. CSMs regularly participate in cross-functional meetings and may join client calls alongside sales or engineering colleagues to provide holistic solutions.

What are the key skills and qualifications needed to thrive as a customer success manager for automotive, and why are they important?

To thrive as a Customer Success Manager for Automotive, you need a solid understanding of automotive industry trends, account management experience, and a background in customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and automotive-specific software is typically required. Exceptional communication, problem-solving, and negotiation skills help build trust and loyalty with clients. These skills are crucial for ensuring customer satisfaction, retention, and driving business growth in a competitive automotive market.

What is the difference between Customer Success Manager For Automotive vs Customer Support Specialist For Automotive?

AspectCustomer Success Manager For AutomotiveCustomer Support Specialist For Automotive
Primary RoleBuilds long-term relationships, ensures customer satisfaction, and promotes product adoptionProvides technical support, resolves customer issues, and answers product-related questions
Required SkillsCustomer relationship management, communication, product knowledgeTechnical troubleshooting, communication, product knowledge
Work EnvironmentProactive engagement, account management, often in office or remoteReactive support, call centers, or help desks
Industry UsageCommon in automotive SaaS and service companiesCommon in automotive dealerships and service centers

While both roles involve customer interaction in the automotive industry, the Customer Success Manager For Automotive focuses on fostering long-term relationships and ensuring customer success, whereas the Customer Support Specialist For Automotive primarily handles technical issues and immediate support needs.

What job categories do people searching Customer Success Manager For Automotive jobs in Rochester, MI look for?

The top searched job categories for Customer Success Manager For Automotive jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Success Manager For Automotive jobs?

Cities near Rochester, MI with the most Customer Success Manager For Automotive job openings:

Customer Success Manager For Automotive jobs near you

Automotive Technician

Midas

Troy, MI • On-site

$1.0K - $1.4K/wk

Other

Re-posted 12 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

313th of 371 rated vehicle maintenance

Job description

Benefits:
  • Free uniforms
  • Bonus based on performance
  • Competitive salary

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive technicians/mechanics that are able to work independently of others, while also being able to work collaboratively at times with peers. We have a full-service facility and we are looking for automotive technicians to help us create an environment of success!
Responsibilities
As a Midas automotive technician, you'll be exposed to and have responsibility for performing a wide range of diagnostics, repairs and maintenance, including:
  • Diagnostics using state-of-the-art computer systems
  • Tires and tire repair
  • Car heating and air conditioning
  • Steering and suspension
  • Belts and hoses
  • Radiator and engine cooling systems
  • Batteries, starting and charging
  • Steering and suspension
  • Brakes and brake repair
  • Oil changes
  • Check engine light
  • Mufflers and exhaust services
  • Visual safety and courtesy inspections

Qualifications
  • Ability to repair vehicles independently, while also having experience working well in a team environment
  • Knowledge in automotive brakes, exhaust, suspension, & engine diagnostics
  • Track record of high personal productivity
  • Knowledge of, and adherence to, safety and environmental standards for repair facilities
  • Experience using shop equipment such as lifts, tire changing equipment, alignment machines and scan tools
  • High School Diploma or equivalent - technical degree a definite plus
  • State-specific auto repair certifications
  • Valid driver's license
  • Own tools/equipment (diagnostic scanner / tools preferred also)
  • Able to service both foreign and domestic vehicles

Compensation: $1,000.00 - $1,400.00 per week
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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