Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. In this role, you will be responsible for ...
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$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. In this role, you will be responsible for ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Tampa, FL · On-site +1
$127K/yr
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.
Tampa, FL · On-site +1
$127K/yr
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.
We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.
Miami, FL · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...
Miami, FL · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...
The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on their investment and ...
The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on their investment and ...
Tampa, FL · On-site
The Customer Success Manager (CSM) serves as the commercial owner and strategic advisor for a portfolio of customer accounts. Working alongside Technical Account Managers (TAMs), the CSM forms one of ...
Tampa, FL · On-site
The Customer Success Manager (CSM) serves as the commercial owner and strategic advisor for a portfolio of customer accounts. Working alongside Technical Account Managers (TAMs), the CSM forms one of ...
Why this role is critical The Customer Success Manager (CSM) serves as the commercial owner and strategic advisor for a portfolio of customer accounts. Working alongside Technical Account Managers ...
Why this role is critical The Customer Success Manager (CSM) serves as the commercial owner and strategic advisor for a portfolio of customer accounts. Working alongside Technical Account Managers ...
Daytona Beach, FL · On-site
$45K - $55K/yr
The Customer Success Manager ensures customers achieve successful outcomes by coordinating the delivery of APCO's programs, services, and solutions across all internal departments. Collaborate with ...
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Daytona Beach, FL · On-site
$45K - $55K/yr
The Customer Success Manager ensures customers achieve successful outcomes by coordinating the delivery of APCO's programs, services, and solutions across all internal departments. Collaborate with ...
Your Role The Regional Customer Success Manager is responsible for managing a team of Customer Service Representatives and Customer Success Managers, bridging the gap between the customer and our ...
Your Role The Regional Customer Success Manager is responsible for managing a team of Customer Service Representatives and Customer Success Managers, bridging the gap between the customer and our ...
Your Role The Regional Customer Success Manager is responsible for managing a team of Customer Service Representatives and Customer Success Managers, bridging the gap between the customer and our ...
Your Role The Regional Customer Success Manager is responsible for managing a team of Customer Service Representatives and Customer Success Managers, bridging the gap between the customer and our ...
Customer Success Manager Drive Retention, Satisfaction, and Revenue Through Exceptional Customer Care Why This Role Matters Retention is revenue. At Filtrous, our growth depends not just on winning ...
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Customer Success Manager Drive Retention, Satisfaction, and Revenue Through Exceptional Customer Care Why This Role Matters Retention is revenue. At Filtrous, our growth depends not just on winning ...
Your Role The Regional Customer Success Manager is responsible for managing a team of Customer Service Representatives and Customer Success Managers, bridging the gap between the customer and our ...
Your Role The Regional Customer Success Manager is responsible for managing a team of Customer Service Representatives and Customer Success Managers, bridging the gap between the customer and our ...
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
Full-time
Posted 17 days ago
