Medical
Dental
Vision
Retirement
PTO
... EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in relationship management and account growth strategies. o Ability to ...
Medical
Dental
Vision
Retirement
PTO
... EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in relationship management and account growth strategies. o Ability to ...
Customer Success Manager (AL, Oxford)
Gadsden, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Customer Success Manager (AL, Oxford) AL, Gadsden About the Role: The Customer Success Manager (CSM) is responsible for building strong client partnerships and ensuring every customer experience ...
New
Customer Success Manager (AL, Oxford)
Gadsden, AL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Customer Success Manager (AL, Oxford) AL, Gadsden About the Role: The Customer Success Manager (CSM) is responsible for building strong client partnerships and ensuring every customer experience ...
New
Senior Customer Success Manager
Birmingham, AL · On-site +1
Medical
Dental
Vision
Retirement
PTO
Requirements * 3+ years in account management or customer success at a B2B SaaS company * Comfort with data - you can build the usage and ROI story from platform metrics * Strong executive-level ...
Senior Customer Success Manager
Birmingham, AL · On-site +1
Medical
Dental
Vision
Retirement
PTO
Requirements * 3+ years in account management or customer success at a B2B SaaS company * Comfort with data - you can build the usage and ROI story from platform metrics * Strong executive-level ...
Senior Customer Success Manager
Birmingham, AL · On-site +1
Medical
Dental
Vision
Retirement
PTO
Requirements * 3+ years in account management or customer success at a B2B SaaS company * Comfort with data - you can build the usage and ROI story from platform metrics * Strong executive-level ...
Senior Customer Success Manager
Birmingham, AL · On-site +1
Medical
Dental
Vision
Retirement
PTO
Requirements * 3+ years in account management or customer success at a B2B SaaS company * Comfort with data - you can build the usage and ROI story from platform metrics * Strong executive-level ...
Enterprise Customer Success Manager, Nursing Health Education
Montgomery, AL · On-site
$59K - $98K/yr
Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer focused account strategist? About our Team The eCSM will collaborate ...
Enterprise Customer Success Manager, Nursing Health Education
Montgomery, AL · On-site
$59K - $98K/yr
Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer focused account strategist? About our Team The eCSM will collaborate ...
Customer Success Operations Lead
Birmingham, AL · On-site
$110K/yr
Medical
Dental
Vision
Life
Retirement
Manage platform configuration, governance, integrations, reporting, permissions, and overall ... Partner with Customer Success leadership to continuously improve processes, workflows, and ...
Customer Success Operations Lead
Birmingham, AL · On-site
$110K/yr
Medical
Dental
Vision
Life
Retirement
Manage platform configuration, governance, integrations, reporting, permissions, and overall ... Partner with Customer Success leadership to continuously improve processes, workflows, and ...
Customer Success Specialist
Mobile, AL · On-site
You'll collaborate with both internal and external senior managers to address customer needs and ... success metrics. Requirements YOUR RESPONSIBILITIES • Serve as a day-to-day contact for assigned ...
Customer Success Specialist
Mobile, AL · On-site
You'll collaborate with both internal and external senior managers to address customer needs and ... success metrics. Requirements YOUR RESPONSIBILITIES • Serve as a day-to-day contact for assigned ...
Medical
Dental
Vision
Retirement
Proficiency with CRM and customer success tools such as Salesforce and Gainsight * Advanced data analysis skills with the ability to present insights to executive audiences * Strong communication ...
Medical
Dental
Vision
Retirement
Proficiency with CRM and customer success tools such as Salesforce and Gainsight * Advanced data analysis skills with the ability to present insights to executive audiences * Strong communication ...
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Tuscaloosa, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Tuscaloosa, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Montgomery, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Montgomery, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Birmingham, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Birmingham, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Mobile, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Mobile, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
$22 - $25/hr
Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...
$22 - $25/hr
Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...
Client Success Manager
Huntsville, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Huntsville, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
The Workforce Management Specialist is a critical operational owner within Moultrie's Customer Success team. Reporting to a Customer Success Supervisor, this role owns the end-to-end WFM function ...
The Workforce Management Specialist is a critical operational owner within Moultrie's Customer Success team. Reporting to a Customer Success Supervisor, this role owns the end-to-end WFM function ...
The Workforce Management Specialist is a critical operational owner within Moultrie's Customer Success team. Reporting to a Customer Success Supervisor, this role owns the end-to-end WFM function ...
The Workforce Management Specialist is a critical operational owner within Moultrie's Customer Success team. Reporting to a Customer Success Supervisor, this role owns the end-to-end WFM function ...
The Workforce Management Specialist is a critical operational owner within Moultrie's Customer Success team. Reporting to a Customer Success Supervisor, this role owns the end-to-end WFM function ...
The Workforce Management Specialist is a critical operational owner within Moultrie's Customer Success team. Reporting to a Customer Success Supervisor, this role owns the end-to-end WFM function ...
APX Customer Success Advocate
Huntsville, AL · On-site
$90K - $105K/yr
Medical
Dental
Retirement
Department OverviewThe Motorola Solutions Customer Success Team empowers our customers to identify ... Relationship Management: Cultivate trust-based relationships with technical and command leadership ...
APX Customer Success Advocate
Huntsville, AL · On-site
$90K - $105K/yr
Medical
Dental
Retirement
Department OverviewThe Motorola Solutions Customer Success Team empowers our customers to identify ... Relationship Management: Cultivate trust-based relationships with technical and command leadership ...
Customer Success Manager Edtech information
What is a customer success manager edtech?
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
What does a customer success manager edtech do?
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
What are the key skills and qualifications needed to thrive as a customer success manager edtech?
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
What are popular job titles related to Customer Success Manager Edtech jobs in Alabama?
For Customer Success Manager Edtech jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Edtech jobs in Alabama look for?
The top searched job categories for Customer Success Manager Edtech jobs in Alabama are:
- Customer Success Manager Europe
- Account Success Manager
- Entry Level Customer Success Manager
- Customer Success Product Manager
- Remote Senior Customer Success
- Customer Success Consultant
- Senior Customer Success Manager
- Senior Technical Customer Success Manager
- Virtual Customer Success Manager
- Freelance Customer Success Manager
What cities in Alabama are hiring for Customer Success Manager Edtech jobs?
Cities in Alabama with the most Customer Success Manager Edtech job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 9 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
79th of 245 rated software companies
Job description
Key Responsibilities
Sales & Growth
Develop and execute go-to-market strategies to expand business within assigned regions.
Conduct market research and build targeted prospect lists using disciplined prospecting methods.
Drive new business opportunities through cold calling, networking, and industry events.
Prepare compelling proposals, quotations, and RFP responses.
Maintain accurate forecasting and pipeline management in Salesforce CRM.
Partner Success & Retention
Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.
Conduct periodic check-ins and goal reviews with partner leadership teams.
Oversee renewals and payment processes, collaborating with the Renewal team.
Lead cross-functional teams to analyze usage trends and implement strategies for increased adoption.
Deliver training sessions, webinars, and create knowledge resources as needed.
Strategic Collaboration
Represent your product line on the Operations Council to identify trends and influence product evolution.
Collaborate with marketing and product teams to design campaigns and services that meet partner needs.
Identify and develop new billable services to address evolving customer challenges.
What We're Looking For
Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success.
Skills:
o Strong consultative selling and solution-based approach.
o Expertise in relationship management and account growth strategies.
o Ability to deliver training and communicate effectively with educators and leaders.
o Proficiency in Salesforce CRM and Microsoft Office Suite.
Traits:
o Entrepreneurial mindset, results-driven, and highly persistent.
o Growth-oriented with strong analytical and problem-solving skills.
Education: Bachelor's degree or equivalent experience.
What We Offer
Competitive salary plus commission structure.
Comprehensive medical, dental, and vision coverage from day one.
Employee stock ownership and 401K matching programs.
Generous vacation and personal leave.
Opportunities for career growth and creative expansion.
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA