Client Success Manager
Huntsville, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Huntsville, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Huntsville, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Birmingham, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Birmingham, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Mobile, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Mobile, AL · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Montgomery, AL · On-site
$160K - $246K/yr
Lead CX transformation and platform readiness, including VOC/CSAT, CRM/OneCRM, telephony ... A passion for customer success and a deep understanding of customer needs and behaviors.
Montgomery, AL · On-site
$160K - $246K/yr
Lead CX transformation and platform readiness, including VOC/CSAT, CRM/OneCRM, telephony ... A passion for customer success and a deep understanding of customer needs and behaviors.
The Digital Operations Manager will foster strong collaboration across Pearson's internal teams, including sales, customer support, and product teams. Success in this role requires a commitment to ...
The Digital Operations Manager will foster strong collaboration across Pearson's internal teams, including sales, customer support, and product teams. Success in this role requires a commitment to ...
Inspire Customer Success Across Lab Automation * Creates and drives a US Region and ADx-wide ... Is accountable for our ADx-wide customer feedback loop Define, Manage and Optimize Customer ...
Inspire Customer Success Across Lab Automation * Creates and drives a US Region and ADx-wide ... Is accountable for our ADx-wide customer feedback loop Define, Manage and Optimize Customer ...
$67K - $87K/yr
Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: * Bachelor's degree preferred. * 5+ years of experience in a Sales or Customer Success role. * Experience in ...
$67K - $87K/yr
Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: * Bachelor's degree preferred. * 5+ years of experience in a Sales or Customer Success role. * Experience in ...
Fairhope, AL · On-site
$17 - $22.25/hr
About the job Travel Customer Success Coordinator Position Overview Our growing remote team is ... Help manage itinerary revisions, travel changes, and special accommodations * Track upcoming ...
Fairhope, AL · On-site
$17 - $22.25/hr
About the job Travel Customer Success Coordinator Position Overview Our growing remote team is ... Help manage itinerary revisions, travel changes, and special accommodations * Track upcoming ...
Huntsville, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Huntsville, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Montgomery, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Montgomery, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Montgomery, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Montgomery, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Birmingham, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Birmingham, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Birmingham, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Birmingham, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Mobile, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Mobile, AL · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Mobile, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Mobile, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Tuscaloosa, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Tuscaloosa, AL · On-site
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
For Customer Success Manager Edtech jobs in Alabama, the most frequently searched job titles are:
The top searched job categories for Customer Success Manager Edtech jobs in Alabama are:
Cities in Alabama with the most Customer Success Manager Edtech job openings:

Huntsville, AL • On-site
Full-time
Posted 28 days ago
◾Educate union and credit union members on the value of life insurance and basic financial literacy
◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)
◾Provide tailored coverage recommendations that meet each family's needs
◾Build and manage your own client portfolio with guidance from experienced mentors
◾Track performance and progress using our internal systems and support tools
◾Represent the values of Service Over Sales, putting clients’ well-being first
◾Participate in incentive programs, team competitions, and leadership summits
◾At least 18 years old and legally authorized to work in the U.S.
◾Able to pass a background check
◾Tech-savvy and comfortable using Zoom and digital tools
◾Motivated to learn, grow, and help others
◾Strong communicator with an interest in finance, education, or social impact
◾Experience in leadership, customer service, or peer mentoring is a plus