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Customer Success Manager Edtech Jobs in Alabama (NOW HIRING)

Motorola

$100K - $120K/yr

  • Medical

  • Dental

  • Retirement

Department Overview The Motorola Solutions Customer Success Team empowers our customers to identify ... Relationship Management: Cultivate trust-based relationships with technical and command leadership ...

Wolters Kluwer

Sales Business Retention Rep

Montgomery, AL · On-site

$50K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

World Wide Technology

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...

World Wide Technology

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our success is enabled by our world-class management consulting, delivery excellence and ... The Security Analyst supports customer engagements by helping to deliver business and technology ...

Huntington

Sr. Client Success Manager - Payments

Hoover, AL · On-site +1

$93K - $189K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Will work with commercial customers. Duties and Responsibilities: * Grow and maintain client ... Proven success managing large or complex accounts. * Demonstrated ability to sell the spectrum of ...

Transform9

Director of Client Success

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Requirements * 8+ years in customer success or account management, with 3+ years leading teams * Track record of building CS processes from scratch and hitting retention targets * Data-driven ...

Transform9

Director of Client Success

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Requirements * 8+ years in customer success or account management, with 3+ years leading teams * Track record of building CS processes from scratch and hitting retention targets * Data-driven ...

Transform9

Director of Client Success

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Requirements * 8+ years in customer success or account management, with 3+ years leading teams * Track record of building CS processes from scratch and hitting retention targets * Data-driven ...

Rustman Agency

Client Success Trainee

Alabaster, AL · On-site

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... detail Customer service or office experience is helpful but not required What We Offer ...

Kenect

Customer Retention Specialist

Pleasant Grove, AL · On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

Skills & Qualifications * 2+ years in Customer Success, Retention, Account Management, or similar customer-facing role. * Proven track record of meeting or exceeding revenue retention or quota goals.

EBSCO

Customer Service Representative I

Birmingham, AL · On-site

$15 - $20.50/hr

As a Customer Success Rep, you will provide exceptional, proactive support through a remote work ... Comfortable managing both phone and messaging queue conversations * Remote experience handling ...

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All JobsCustomer Success Edtech JobsCustomer Success Manager Edtech JobsCustomer Success Manager Edtech Jobs in Alabama

Customer Success Manager Edtech information

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Alabama?

For Customer Success Manager Edtech jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Edtech jobs in Alabama look for?

The top searched job categories for Customer Success Manager Edtech jobs in Alabama are:

What cities in Alabama are hiring for Customer Success Manager Edtech jobs?

Cities in Alabama with the most Customer Success Manager Edtech job openings:

Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Travel Customer Success Coordinator

Hope's Global Getaways

Fairhope, AL • On-site

$17 - $22.25/hr

Other

Re-posted 4 days ago

Job description

About the job Travel Customer Success Coordinator
Position Overview
Our growing remote team is looking for customer-focused individuals who enjoy helping others, coordinating details, and creating positive travel experiences. As a Travel Customer Success Coordinator, you'll work closely with clients throughout their travel journey, providing support, answering questions, and helping ensure every trip is planned with care and attention to detail.
This opportunity is ideal for individuals who enjoy communication, problem-solving, and building strong client relationships while working in a flexible remote environment.
Key Responsibilities

  • Support clients throughout the vacation planning and booking process
  • Gather information about traveler preferences, interests, and travel objectives
  • Research destinations, resorts, hotels, cruises, excursions, and transportation options
  • Recommend travel experiences that align with client needs and expectations
  • Assist with reservations, itinerary coordination, and trip organization
  • Provide travelers with confirmations, schedules, travel documents, and important updates
  • Help manage itinerary revisions, travel changes, and special accommodations
  • Track upcoming departures and help ensure arrangements are finalized accurately
  • Maintain organized client records and communication history within company systems
  • Participate in training programs, supplier education, and professional development activities
Benefits & Advantages
  • 100% remote position
  • Flexible scheduling opportunities
  • Comprehensive onboarding and training program
  • Ongoing mentorship and support from experienced team members
  • Professional growth and advancement opportunities
  • Performance-based incentives and recognition
  • Travel-related discounts and exclusive industry perks
  • Positive and collaborative virtual work environment
  • Access to ongoing learning and educational resources
Qualifications
  • Excellent verbal and written communication skills
  • Strong relationship-building and customer support abilities
  • Effective organizational and multitasking skills
  • Ability to manage multiple client interactions with attention to detail
  • Comfortable using online systems, booking platforms, and digital communication tools
  • Professional, proactive, and service-oriented mindset
  • Self-motivated with the ability to work independently
  • Reliable internet connection and basic computer proficiency
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions
Ideal Candidate Profile
Candidates who excel in this role often:
  • Enjoy helping others create meaningful travel experiences
  • Build trust through friendly and professional communication
  • Stay organized while balancing multiple responsibilities
  • Adapt easily to changing schedules and client requests
  • Take ownership of tasks and follow through consistently
  • Have an interest in travel, tourism, hospitality, customer success, client relations, or remote professional opportunities

Apply