ZipRecruiter

Log In

1

Customer Success Intern Jobs in Silver Spring, MD

Fibertek, Inc

Mechanical Engineering Intern

Herndon, VA · On-site

$20 - $25/hr

Job Title Mechanical Engineering Intern Location Herndon, VA - Herndon, VA 20171 US (Primary) The ... We pride ourselves in our innovation and customer success focused culture enabled by a creative and ...

Fibertek, Inc

Electrical Engineering Intern

Herndon, VA · On-site

$20 - $25/hr

Job Title Electrical Engineering Intern Location Herndon, VA - Herndon, VA 20171 US (Primary ... We pride ourselves in our innovation and customer success focused culture enabled by a creative and ...

Fibertek Inc

Electrical Engineering Intern

Herndon, VA · On-site

$57.31/hr

Job Title Electrical Engineering Intern Location Herndon, VA - Herndon, VA 20171 US (Primary ... We pride ourselves in our innovation and customer success focused culture enabled by a creative and ...

Appian

Associate Consultant Intern

Mclean, VA · On-site

$35/hr

Appian's Customer Success team is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and as an intern, you will directly support our department in partnering ...

Appian

Associate Consultant Intern

Mclean, VA

$35/hr

Appian's Customer Success team is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and as an intern, you will directly support our department in partnering ...

Tuckernuck

Product Management Intern

Washington, DC

$18/hr

Position Overview The Product Management Intern plays a key role in supporting the operational ... and customer success teams * Observe and participate in product planning sessions, sprint ...

Tuckernuck

Product Management Intern

Washington, DC · On-site

$18/hr

Position Overview The Product Management Intern plays a key role in supporting the operational ... and customer success teams * Observe and participate in product planning sessions, sprint ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Intern JobsCustomer Success Intern Jobs in Silver Spring, MD

Customer Success Intern information

See Silver Spring, MD salary details

$8

$17

$29

How much do customer success intern jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer success intern in Silver Spring, MD is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.38 per hour, depending on experience, location, and employer.

What does a customer success intern do?

A customer success intern provides administrative and clerical assistance to a customer success or customer service team. Your duties in this career include drafting or revising marketing communications, answering inbound phone calls from customers, helping customers to resolve issues with products or services, providing them with additional information about their products, and directing them to useful resources about the brand. As the customer success intern, your responsibilities may include performing clerical work, such as filing, reviewing reports, assisting with the improvement of workflow and efficiency, and ensuring that the team can function smoothly.

What are the key skills and qualifications needed to thrive as a customer success intern?

To thrive as a Customer Success Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer relationship management, often supported by coursework in business or related fields. Familiarity with CRM software like Salesforce or HubSpot and proficiency in productivity tools such as Microsoft Office or Google Workspace are typically expected. Outstanding interpersonal skills, adaptability, and a proactive attitude help you build rapport with clients and support internal teams effectively. These abilities ensure positive customer experiences, efficient issue resolution, and contribute to overall business retention and growth.

What types of projects or tasks can a customer success intern expect to work on during their internship?

As a Customer Success Intern, you will typically support the team by assisting with onboarding new clients, responding to customer inquiries, and gathering feedback to help identify areas for product or service improvement. You may also be involved in creating user guides, analyzing customer usage data, and helping to organize webinars or training sessions. This hands-on experience provides valuable insight into customer relationship management and allows you to collaborate closely with sales, product, and support teams.

What is the difference between Customer Success Intern vs Customer Support Specialist?

AspectCustomer Success InternCustomer Support Specialist
Required CredentialsTypically pursuing or recent graduate, some knowledge of customer success or related fieldsHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentInternship setting, collaborative teams, learning-focusedSupport centers, help desks, direct customer interaction
Employer & Industry UsageStartups, SaaS companies, tech firmsTech companies, service providers, retail
Common Search & Comparison IntentUnderstanding entry-level roles in customer successAssisting customers with issues, troubleshooting

The main difference is that a Customer Success Intern is an entry-level, learning-focused role often held by students or recent graduates aiming to build a career in customer success. In contrast, a Customer Support Specialist handles direct customer issues, troubleshooting, and technical support. Both roles are vital in customer service but differ in responsibilities, experience level, and career progression.

More about Customer Success Intern jobs

What are the most commonly searched types of Customer Success jobs in Silver Spring, MD?

The most popular types of Customer Success jobs in Silver Spring, MD are:

What are popular job titles related to Customer Success Intern jobs in Silver Spring, MD?

For Customer Success Intern jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Customer Success Intern jobs in Silver Spring, MD look for?

The top searched job categories for Customer Success Intern jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Customer Success Intern jobs?

Cities near Silver Spring, MD with the most Customer Success Intern job openings:

Customer Success Intern jobs near you
Infographic showing various Customer Success Intern job openings in Silver Spring, MD as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,483 per year, or $17.1 per hour.

Youth Success Specialist Intern Fall 2026

Theirc

Baltimore, MD

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work

The Youth Success Specialist Intern supports the International Rescue Committee (IRC) Youth Program byassistingin the delivery of academic, social-emotional, and enrichment services for refugee and immigrant youth through10 weeksmentorships and tutoring cohorts as well as field trips. The intern works closely with staff to help students build the skills needed to succeed in school and in their new community.

Reports To

Youth Success Specialist or Youth Services Coordinator

Learning Objectives

  • Learn about the refugee resettlement process in the U.S., and specifically in Maryland.

  • Learn about the school registration process for refugee students in local public schools.

  • Learn how to provide sensitive support to students, parents/guardians, and schools.

Responsibilities

  • Assistin the facilitation of virtual tutoring and mentoring sessions via Zoom.

  • Support outreach, scheduling, and communication with youth participants and volunteer mentors/tutors

  • Monitor virtual sessions to ensure a safe and respectful environment for all participants

  • Help develop and share educational resources, activities, and content aligned with program goals

  • Track attendance andassistwith basic data entry and documentation for program evaluation

  • Collaborate with the Youth Success Specialist toidentifyand respond to the needs of youth participants

  • Maintain confidentiality and adhere to all organizational policies and proceduresregardingyouth safety and conduct

Qualifications

  • Prior experience and/or interest working with refugees and immigrants preferred.

  • Prior experience and/or interest in case management, social work or education preferred.

  • Ability to work independently and as a team member in a fast-paced and global environment.

  • Flexible and reliable, with outstanding attention to detail.

  • Strong problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Proficientin Microsoft Office applications (Word, Excel, Zoom and Canva).

  • Fluency in Englishrequired. Bilingual ability in one of the predominant languages of the local client base is desired.

  • Valid driver's license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore strongly preferred

  • Availability onTuesdays and Thursdays from 5:00 PM - 7:00 PMisrequired

Position Details

  • IN-PERSON:Fall2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.

  • DATES:Internships start with a required orientation onMonday, September 14th(approx. 9:30 AM - 3 PM). Regular weekly hours start the week of September 14th, 2026,and will continue through December 18th, 2026 (14 total weeks).

  • HOURS:Internshipsrequirea minimum of 15 hours per week for14 weeks. Interns should be able to come to the office at least 3 days per week.

  • LAPTOP:Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.

  • REIMBURSEMENT:Internships with the IRC in Baltimore are unpaid. University credit may be arranged.Fall2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process

  • DUE DATE:applyonline atcareers.rescue.orgby 11:59 PM ET on Sunday, August 30th.

  • INTERVIEWS:Applicants selected for interviews will be contacted to schedule interviews beginning August 2026.Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conductedapproximately August 4ththrough August 20th, 2026.

  • OFFERS:Applicants who have interviewed for positions can expect to receive a decision no later than August 25th, 2026.Confirmations will be due at the latest by August 27th, 2026.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities areprovidedreasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This is an unpaid position and is not eligible for benefits.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Apply