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Customer Success Intern Jobs in Silver Spring, MD

RBR-Technologies

DoD SkillBridge Intern

Odenton, MD · On-site

$16.75 - $22.50/hr

DoD SkillBridge Intern RBR-Technologies is a small service-disabled veteran-owned information and ... customer mission success. RBR-technologies prides itself on our commitment to mission success as ...

NuAxis Innovations

Operations Intern

Vienna, VA · On-site

$15.25 - $20/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... drive business success. This position is ideal for a student or recent graduate interested in ...

NuAxis Innovations LLC

Operations Intern

Vienna, VA · On-site

$15.25 - $20/hr

We are a federal IT company on a mission to make customer experience (CX) the center of every ... drive business success. This position is ideal for a student or recent graduate interested in ...

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Showing results 21-40

All JobsCustomer Success Intern JobsCustomer Success Intern Jobs in Silver Spring, MD

Customer Success Intern information

See Silver Spring, MD salary details

$8

$17

$29

How much do customer success intern jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer success intern in Silver Spring, MD is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success intern?

To thrive as a Customer Success Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer relationship management, often supported by coursework in business or related fields. Familiarity with CRM software like Salesforce or HubSpot and proficiency in productivity tools such as Microsoft Office or Google Workspace are typically expected. Outstanding interpersonal skills, adaptability, and a proactive attitude help you build rapport with clients and support internal teams effectively. These abilities ensure positive customer experiences, efficient issue resolution, and contribute to overall business retention and growth.

What is the difference between Customer Success Intern vs Customer Support Specialist?

AspectCustomer Success InternCustomer Support Specialist
Required CredentialsTypically pursuing or recent graduate, some knowledge of customer success or related fieldsHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentInternship setting, collaborative teams, learning-focusedSupport centers, help desks, direct customer interaction
Employer & Industry UsageStartups, SaaS companies, tech firmsTech companies, service providers, retail
Common Search & Comparison IntentUnderstanding entry-level roles in customer successAssisting customers with issues, troubleshooting

The main difference is that a Customer Success Intern is an entry-level, learning-focused role often held by students or recent graduates aiming to build a career in customer success. In contrast, a Customer Support Specialist handles direct customer issues, troubleshooting, and technical support. Both roles are vital in customer service but differ in responsibilities, experience level, and career progression.

What types of projects or tasks can a customer success intern expect to work on during their internship?

As a Customer Success Intern, you will typically support the team by assisting with onboarding new clients, responding to customer inquiries, and gathering feedback to help identify areas for product or service improvement. You may also be involved in creating user guides, analyzing customer usage data, and helping to organize webinars or training sessions. This hands-on experience provides valuable insight into customer relationship management and allows you to collaborate closely with sales, product, and support teams.

What does a customer success intern do?

A customer success intern provides administrative and clerical assistance to a customer success or customer service team. Your duties in this career include drafting or revising marketing communications, answering inbound phone calls from customers, helping customers to resolve issues with products or services, providing them with additional information about their products, and directing them to useful resources about the brand. As the customer success intern, your responsibilities may include performing clerical work, such as filing, reviewing reports, assisting with the improvement of workflow and efficiency, and ensuring that the team can function smoothly.

More about Customer Success Intern jobs

What are the most commonly searched types of Customer Success jobs in Silver Spring, MD?

The most popular types of Customer Success jobs in Silver Spring, MD are:

What are popular job titles related to Customer Success Intern jobs in Silver Spring, MD?

For Customer Success Intern jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Customer Success Intern jobs in Silver Spring, MD look for?

The top searched job categories for Customer Success Intern jobs in Silver Spring, MD are:

Customer Success Intern jobs near you
Infographic showing various Customer Success Intern job openings in Silver Spring, MD as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,483 per year, or $17.1 per hour.

HR/Accounting/Administration Intern

Avid Technology Professionals

Laurel, MD • On-site, Remote

$15 - $20/hr

Full-time, Internship

Re-posted 14 days ago

Job description

The Human Resources/Accounting/Administration intern will provide administrative, accounting, and HR support to office and contract staff, with a focus on assisting the Human Resources Manager, Senior Accountant, and the Operations Manager. Position requires local travel and attendance to various events in the Maryland, DC, Virginia area through out internship. Primarily work is done remotely.
Key skills for success:
  • Proactive
  • Goal Oriented
  • Customer Service Skills
  • Microsoft Word
  • Microsoft Excel
  • Strong analytic and mathematical skills

ESSENTIAL RESPONSIBILITIES:
Administrative Support:
  • General clerical support
  • Files paper copies of documents.
  • Scan and electronically file documents.
  • Data Entry
  • Update excel spreadsheets
  • Faxing, organizing supplies and office environment
  • Other duties as assigned

Human Resources Support:
  • Data entry
  • Time tracking/calculations
  • Create letters and documents
  • Internet research
  • Support during hiring process
    • Benefits enrollment
    • Employee file preparation
    • Reference checks
  • Employee recognition assistance
  • Event Planning

Accounting Support:
  • Assists with customer payments and Cash Receipts Recording.
  • Assists processes expense reports, verifying proper receipts and accounting.
  • Prepares invoices and helps keep track of outstanding payments.
  • Responds to accounting needs.

EDUCATION/QUALIFICATIONS:
  • Two years of college education, preferably business major with 3.0 GPA
  • Proficient in MS Office and Windows OS
  • Willing to work full time in summer.

Apply