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Customer Success Implementation Manager Jobs in Kansas

... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...

... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...

Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...

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Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...

New

Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...

New

$65K - $79K/yr

As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate ... Develop and implement a tailored rollout plan for each customer by leveraging the O&D playbook and ...

As a Customer Success Manager at Auvik, you'll own the long-term success of a defined book of business, ensuring customers realize meaningful, ongoing value from the Auvik suite of products so they ...

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction.    As a ...

Customer Experience Manager The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key ...

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...

$139K - $167K/yr

Job Summary We are seeking an Enterprise Customer Success Manager (CSM) to lead value-driven partnerships with our large, high-impact enterprise customers. In this role, you will guide organizations ...

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...

The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction.    As a ...

The CSM works with our customers developing, managing, and adapting customized success strategies ... Key Responsibilities Onboarding & Implementation * Lead and execute the end-to-end onboarding ...

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Customer Success Implementation Manager information

See Kansas salary details

$29K

$74.1K

$124.9K

How much do customer success implementation manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for customer success implementation manager in Kansas is $74,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Success Implementation Managers during client onboarding, and how can they be addressed?

Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.

What is the difference between Customer Success Implementation Manager vs Customer Success Manager?

AspectCustomer Success Implementation ManagerCustomer Success Manager
Primary FocusImplementing and onboarding new clients, ensuring smooth product adoptionManaging ongoing client relationships, renewals, and satisfaction
Required SkillsProject management, technical onboarding, trainingRelationship building, communication, retention strategies
Work EnvironmentPre-sales and onboarding phases, cross-functional teamsPost-sales, account management, customer support
Common CertificationsCustomer success certifications, project management certificationsCustomer success certifications, CRM platform certifications

While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.

What are the key skills and qualifications needed to thrive as a Customer Success Implementation Manager, and why are they important?

To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.

What does a Customer Success Implementation Manager do?

A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.
What cities in Kansas are hiring for Customer Success Implementation Manager jobs? Cities in Kansas with the most Customer Success Implementation Manager job openings:
Implementation Manager

Implementation Manager

Propio

Overland Park, KS

Other

Posted 17 days ago


Propio rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

137th of 428 rated business services


Job description

Description

Propio Language Services is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, education, legal and many others.


We are seeking an Implementation Manager to join our team, playing a vital role in delivering training and product implementations for clients, as well as supporting internal stakeholders. This role involves regular travel within the U.S. and requires strong project management, time management, and excellent communication skills. The Implementation Manager will be joining the Implementation team and is based in Overland Park, KS.


Key Responsibilities:  

  • Lead implementation projects of different sizes and scopes with efficiency and precision.
  • Maintain and track client implementation activities and project documentation in Salesforce and project management software. 
  • Develop implementation plans, reports, and presentations for internal and external stakeholders, contributing to project status updates to ensure project success.
  • Execute implementation plans, ensuring timely achievement of project milestones and deadlines in collaboration with clients.
  • Deliver remote or onsite training and end-user support during implementation processes.
  • Conduct quality checks to ensure specifications and quality compliance for collateral and equipment.
  • Collaborate with internal stakeholders to understand project requirements thoroughly.
  • Promptly and effectively address any issues or discrepancies that may arise.
  • Travel up to 40%.
  • Other Duties as assigned.


Requirements

Qualifications:  

  • Bachelor's degree in business, project management, logistics, or related field or equivalent work experience.
  • Fundamental project management skills.
  • Strong organizational and analytical skills with high attention to detail.
  • Excellent verbal and written communication, and strong interpersonal skills.
  • Effective follow-up skills, strategic thinking, adaptability to process changes, and a strong sense of ownership.
  • Self-motivated, independent thinker with a collaborative team-oriented approach.
  • Capacity to manage multiple tasks and adapt to changing priorities.
  • Valid driver's license


Physical Activities:  

  • Walking, standing, kneeling, bending while onsite to prepare, deploy, and install equipment.
  • Continuous movement and communication for hands-on equipment demonstration and training.
  • Must be comfortable spending extended periods of time in hospital and healthcare facility settings.
  • Ability to lift objects weighing up to 45 pounds.