... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...
... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...
Implementation Manager
Overland Park, KS · On-site
... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...
Quick apply
Implementation Manager
Overland Park, KS · On-site
... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...
Implementation Manager
Overland Park, KS · On-site
... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...
Implementation Manager
Overland Park, KS · On-site
... success. * Execute implementation plans, ensuring timely achievement of project milestones and ... Fundamental project management skills. * Strong organizational and analytical skills with high ...
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Manager
Kansas City, KS · On-site
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
$65K - $79K/yr
As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate ... Develop and implement a tailored rollout plan for each customer by leveraging the O&D playbook and ...
$65K - $79K/yr
As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate ... Develop and implement a tailored rollout plan for each customer by leveraging the O&D playbook and ...
As a Customer Success Manager at Auvik, you'll own the long-term success of a defined book of business, ensuring customers realize meaningful, ongoing value from the Auvik suite of products so they ...
As a Customer Success Manager at Auvik, you'll own the long-term success of a defined book of business, ensuring customers realize meaningful, ongoing value from the Auvik suite of products so they ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a ...
Customer Experience Manager The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key ...
Customer Experience Manager The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key ...
Customer Experience Manager The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key ...
Customer Experience Manager The primary role of Customer Support function is to provide exceptional customer service, sales and marketing support via different channels of communication. Key ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
Customer Success Manager
Overland Park, KS · On-site
$770/wk
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
Customer Success Manager
Overland Park, KS · On-site
$770/wk
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
$139K - $167K/yr
Job Summary We are seeking an Enterprise Customer Success Manager (CSM) to lead value-driven partnerships with our large, high-impact enterprise customers. In this role, you will guide organizations ...
$139K - $167K/yr
Job Summary We are seeking an Enterprise Customer Success Manager (CSM) to lead value-driven partnerships with our large, high-impact enterprise customers. In this role, you will guide organizations ...
Customer Success Manager
Overland Park, KS · On-site
$770/wk
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
Customer Success Manager
Overland Park, KS · On-site
$770/wk
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
Customer Success Manager
Overland Park, KS · On-site
$770/wk
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
Customer Success Manager
Overland Park, KS · On-site
$770/wk
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a consultant ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a ...
The Account Manager will be responsible for relationships with the company's customers to ensure performance improvement, retention, revenue growth and overall customer satisfaction. As a ...
Specialist, Customer Success
$55K - $70K/yr
The CSM works with our customers developing, managing, and adapting customized success strategies ... Key Responsibilities Onboarding & Implementation * Lead and execute the end-to-end onboarding ...
New
Specialist, Customer Success
$55K - $70K/yr
The CSM works with our customers developing, managing, and adapting customized success strategies ... Key Responsibilities Onboarding & Implementation * Lead and execute the end-to-end onboarding ...
New
Customer Success Implementation Manager information
See Kansas salary details
$29K - $37.7K
4% of jobs
$37.7K - $46.4K
10% of jobs
$52.5K is the 25th percentile. Wages below this are outliers.
$46.4K - $55.1K
16% of jobs
$55.1K - $63.8K
15% of jobs
The median wage is $67.2K / yr.
$63.8K - $72.6K
14% of jobs
$72.6K - $81.3K
14% of jobs
$83.7K is the 75th percentile. Wages above this are outliers.
$81.3K - $90K
10% of jobs
$90K - $98.7K
10% of jobs
$98.7K - $107.4K
4% of jobs
$107.4K - $116.1K
2% of jobs
$116.1K - $124.9K
2% of jobs
$29K
$74.1K
$124.9K
How much do customer success implementation manager jobs pay per year?
What are some common challenges faced by Customer Success Implementation Managers during client onboarding, and how can they be addressed?
What is the difference between Customer Success Implementation Manager vs Customer Success Manager?
| Aspect | Customer Success Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing and onboarding new clients, ensuring smooth product adoption | Managing ongoing client relationships, renewals, and satisfaction |
| Required Skills | Project management, technical onboarding, training | Relationship building, communication, retention strategies |
| Work Environment | Pre-sales and onboarding phases, cross-functional teams | Post-sales, account management, customer support |
| Common Certifications | Customer success certifications, project management certifications | Customer success certifications, CRM platform certifications |
While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.
What are the key skills and qualifications needed to thrive as a Customer Success Implementation Manager, and why are they important?
What does a Customer Success Implementation Manager do?
Propio rating
7.7
Based on 7 frontline employees who took The Breakroom Quiz
137th of 428 rated business services
Job description
Description
Propio Language Services is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, education, legal and many others.
We are seeking an Implementation Manager to join our team, playing a vital role in delivering training and product implementations for clients, as well as supporting internal stakeholders. This role involves regular travel within the U.S. and requires strong project management, time management, and excellent communication skills. The Implementation Manager will be joining the Implementation team and is based in Overland Park, KS.
Key Responsibilities:
- Lead implementation projects of different sizes and scopes with efficiency and precision.
- Maintain and track client implementation activities and project documentation in Salesforce and project management software.
- Develop implementation plans, reports, and presentations for internal and external stakeholders, contributing to project status updates to ensure project success.
- Execute implementation plans, ensuring timely achievement of project milestones and deadlines in collaboration with clients.
- Deliver remote or onsite training and end-user support during implementation processes.
- Conduct quality checks to ensure specifications and quality compliance for collateral and equipment.
- Collaborate with internal stakeholders to understand project requirements thoroughly.
- Promptly and effectively address any issues or discrepancies that may arise.
- Travel up to 40%.
- Other Duties as assigned.
Requirements
Qualifications:
- Bachelor's degree in business, project management, logistics, or related field or equivalent work experience.
- Fundamental project management skills.
- Strong organizational and analytical skills with high attention to detail.
- Excellent verbal and written communication, and strong interpersonal skills.
- Effective follow-up skills, strategic thinking, adaptability to process changes, and a strong sense of ownership.
- Self-motivated, independent thinker with a collaborative team-oriented approach.
- Capacity to manage multiple tasks and adapt to changing priorities.
- Valid driver's license
Physical Activities:
- Walking, standing, kneeling, bending while onsite to prepare, deploy, and install equipment.
- Continuous movement and communication for hands-on equipment demonstration and training.
- Must be comfortable spending extended periods of time in hospital and healthcare facility settings.
- Ability to lift objects weighing up to 45 pounds.
About Propio
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Washington, DC, US
Year founded
2022