You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
Customer Success Lead
Raleigh, NC · Remote
Serve as the dedicated Customer Success expert and primary point of contact for an assigned portfolio of clients. * Develop strong, long-term relationships through proactive communication and ...
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Customer Success Lead
Raleigh, NC · Remote
Serve as the dedicated Customer Success expert and primary point of contact for an assigned portfolio of clients. * Develop strong, long-term relationships through proactive communication and ...
You do not need to arrive with prior professional experience or as a fully developed customer success expert. This role is designed to help you grow through structured onboarding, hands-on learning ...
You do not need to arrive with prior professional experience or as a fully developed customer success expert. This role is designed to help you grow through structured onboarding, hands-on learning ...
You do not need to arrive with prior professional experience or as a fully developed customer success expert. This role is designed to help you grow through structured onboarding, hands-on learning ...
You do not need to arrive with prior professional experience or as a fully developed customer success expert. This role is designed to help you grow through structured onboarding, hands-on learning ...
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... The Director of Customer Success leads the CSM organization at Total Expert and owns the execution ...
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... The Director of Customer Success leads the CSM organization at Total Expert and owns the execution ...
Customer Success & Client Retention Expert - Remote Position Type: Part-Time ( Location: Worldwide Working Hours: Flexible (with availability for client meetings as needed) At Pavago, one of our ...
Customer Success & Client Retention Expert - Remote Position Type: Part-Time ( Location: Worldwide Working Hours: Flexible (with availability for client meetings as needed) At Pavago, one of our ...
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... The Associate Customer Success Manager is responsible for managing a portfolio of Tier 4 customers ...
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... The Associate Customer Success Manager is responsible for managing a portfolio of Tier 4 customers ...
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... The Associate Customer Success Manager is responsible for managing a portfolio of Tier 4 customers ...
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... The Associate Customer Success Manager is responsible for managing a portfolio of Tier 4 customers ...
NY · On-site
$80 - $100/hr
... Customer Service Technical Expert and be at the forefront of ensuring the optimal performance and reliability of our cutting‑edge systems. You will be part of the Customer Success team and will ...
NY · On-site
$80 - $100/hr
... Customer Service Technical Expert and be at the forefront of ensuring the optimal performance and reliability of our cutting‑edge systems. You will be part of the Customer Success team and will ...
Customer Success Director
$131K - $196K/yr
Acts as the enterprise expert on customer success model design, client lifecycle management, and portfolio performance optimization. Shapes both the programmatic and relationship dimensions of ...
Customer Success Director
$131K - $196K/yr
Acts as the enterprise expert on customer success model design, client lifecycle management, and portfolio performance optimization. Shapes both the programmatic and relationship dimensions of ...
Customer Success Director
$131K - $196K/yr
Acts as the enterprise expert on customer success model design, client lifecycle management, and portfolio performance optimization. Shapes both the programmatic and relationship dimensions of ...
Customer Success Director
$131K - $196K/yr
Acts as the enterprise expert on customer success model design, client lifecycle management, and portfolio performance optimization. Shapes both the programmatic and relationship dimensions of ...
$150 - $200/hr
Acts as the enterprise expert on customer success model design, client lifecycle management, and portfolio performance optimization. Shapes both the programmatic and relationship dimensions of ...
$150 - $200/hr
Acts as the enterprise expert on customer success model design, client lifecycle management, and portfolio performance optimization. Shapes both the programmatic and relationship dimensions of ...
Director, Customer Success
Minneapolis, MN · On-site
$150 - $200/hr
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... Use ROI and success metric data to quantify realized value per customer and convert it into the ...
Director, Customer Success
Minneapolis, MN · On-site
$150 - $200/hr
Total Expert is the Customer Operating System for financial services. Our purpose-built platform ... Use ROI and success metric data to quantify realized value per customer and convert it into the ...
Customer Success Director
San Francisco, CA · On-site
$150 - $200/hr
Acts as the enterprise expert oncustomer success model design, client lifecycle management, and portfolio performance optimization.Shapes both the programmatic and relationship dimensions of customer ...
Customer Success Director
San Francisco, CA · On-site
$150 - $200/hr
Acts as the enterprise expert oncustomer success model design, client lifecycle management, and portfolio performance optimization.Shapes both the programmatic and relationship dimensions of customer ...
The Technical Customer Success Specialist will be an expert on Client, handle customer service requests, triage bugs/feature requests, answer product questions, and help users extract business ...
The Technical Customer Success Specialist will be an expert on Client, handle customer service requests, triage bugs/feature requests, answer product questions, and help users extract business ...
Customer Success Manager
Chicago, IL · On-site
Customer Success Manager Keeper is hiring driven Customer Success Managers to join a high producing ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Customer Success Manager
Chicago, IL · On-site
Customer Success Manager Keeper is hiring driven Customer Success Managers to join a high producing ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Description Keeper is hiring driven Customer Success Managers to join a high producing team within ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Description Keeper is hiring driven Customer Success Managers to join a high producing team within ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Description Keeper is hiring driven Customer Success Managers to join a high producing team within ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Description Keeper is hiring driven Customer Success Managers to join a high producing team within ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Customer Success Manager
Miami, FL · On-site
$100 - $125/hr
Through expert guidance, exceptional service, and enduring relationships, we empower our customers ... DescriptionThe Customer Success Manager (CSM) is a customer-facing role that drives the success of ...
Customer Success Manager
Miami, FL · On-site
$100 - $125/hr
Through expert guidance, exceptional service, and enduring relationships, we empower our customers ... DescriptionThe Customer Success Manager (CSM) is a customer-facing role that drives the success of ...
Customer Success Associate Specializing In Insurance Hourly, Inc. is seeking an energetic and ... Develop and maintain expert knowledge of Hourly's software products, payroll processes, and the ...
Customer Success Associate Specializing In Insurance Hourly, Inc. is seeking an energetic and ... Develop and maintain expert knowledge of Hourly's software products, payroll processes, and the ...
Customer Success Expert information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success expert jobs pay per year?
As of Sep 9, 2026, the average yearly pay for customer success expert in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is a customer success expert?
Customer Success Experts are professionals who help customers achieve their desired outcomes when using a company's products or services. They work closely with clients to onboard, educate, and provide ongoing support, ensuring satisfaction and long-term loyalty. Their role often involves understanding customer needs, resolving issues, and acting as a bridge between the customer and the company. By proactively addressing concerns and providing guidance, Customer Success Experts help reduce churn and promote product adoption.
What are the key skills and qualifications needed to thrive as a customer success expert, and why are they important?
To thrive as a Customer Success Expert, you need a deep understanding of customer relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with Customer Relationship Management (CRM) software like Salesforce or Zendesk, as well as relevant certifications, is typically expected. Outstanding communication, active listening, and empathy are crucial soft skills that help build trust and rapport with clients. These skills are essential for driving customer satisfaction, retention, and long-term business growth.
What are some common challenges faced by customer success experts and how can they be addressed?
Customer Success Experts often encounter challenges such as balancing the needs of multiple clients, managing high expectations, and proactively identifying issues before they escalate. Effective time management and prioritization are key to handling these demands. Building strong relationships with clients and maintaining clear, regular communication helps prevent misunderstandings and fosters trust. Additionally, collaborating closely with sales, support, and product teams ensures that customer feedback is addressed and solutions are implemented efficiently.
What is the difference between Customer Success Expert vs Customer Support Specialist?
| Aspect | Customer Success Expert | Customer Support Specialist |
|---|---|---|
| Primary Focus | Proactively ensures customer satisfaction and retention | Responds to customer inquiries and resolves issues |
| Work Environment | Customer success teams, account management | Help desks, support centers |
| Required Skills | Communication, relationship management, product knowledge | Problem-solving, technical troubleshooting |
| Industry Usage | Tech, SaaS, subscription services | Tech, retail, service industries |
While both roles involve customer interaction, a Customer Success Expert focuses on building long-term relationships and ensuring customer success, whereas a Customer Support Specialist primarily addresses immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.
What cities are hiring for Customer Success Expert jobs?
Cities with the most Customer Success Expert job openings:
What states have the most Customer Success Expert jobs?
States with the most job openings for Customer Success Expert jobs include:
What are popular job titles related to Customer Success Expert jobs?
For Customer Success Expert jobs, the most frequently searched job titles are:
Job description
Company Description
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!Â
They are an equal opportunity employer and value diversity at our company.
Job Description
Your responsibilities:
- Planning and scheduling client meetingsÂ
- Taking care of any client requests in a timely mannerÂ
- Participating in client calls and site visitsÂ
- Maintaining notes from each client interactionÂ
- Generating reports and presentationsÂ
Qualifications
We'd love to hear from you, if:
- You have 2 years of experience in a professional services environmentÂ
- You have 1-2 year sales experience selling solutions or consultative sales and customer serviceÂ
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
Additional Information
All your information will be kept confidential according to EEO guidelines.