You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
You will be part of a team that believes that believes in employees success! They are a dynamic ... You have 1-2 year sales experience selling solutions or consultative sales and customer service ...
Expert Customer Success Manager
Wayne, PA · On-site
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
Expert Customer Success Manager
Wayne, PA · On-site
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
Expert Customer Success Manager
Wayne, PA · On-site
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
Expert Customer Success Manager
Wayne, PA · On-site
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
The Expert Customer Success Manager handles high-value or complex customer accounts, providing strategic guidance and solutions to enhance customer success. This role requires strong customer facing ...
Customer Success
Fort Myers, FL · On-site +1
Establish yourself as a subject matter expert in automotive BDC best practices. Build and maintain strong relationships with customer points of contact (POCs), providing tailored solutions and high ...
Customer Success
Fort Myers, FL · On-site +1
Establish yourself as a subject matter expert in automotive BDC best practices. Build and maintain strong relationships with customer points of contact (POCs), providing tailored solutions and high ...
Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial ... The Senior Customer Success Manager (CSM) plays a vital role in building strong, strategic ...
Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial ... The Senior Customer Success Manager (CSM) plays a vital role in building strong, strategic ...
Customer Success
Frisco, TX · On-site +1
$130K - $150K/yr
Customer Success Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Customer Success
Frisco, TX · On-site +1
$130K - $150K/yr
Customer Success Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Customer Success
Frisco, TX · On-site
$130K - $150K/yr
Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Customer Success
Frisco, TX · On-site
$130K - $150K/yr
Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Customer Success
Frisco, TX · On-site +1
$130K - $150K/yr
Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Customer Success
Frisco, TX · On-site +1
$130K - $150K/yr
Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Customer Success
Frisco, TX · On-site +1
$130K - $150K/yr
Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Customer Success
Frisco, TX · On-site +1
$130K - $150K/yr
Customer Experience/Success ... Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct ...
Description Keeper is hiring driven Customer Success Managers to join a high producing team within ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Description Keeper is hiring driven Customer Success Managers to join a high producing team within ... Become a Keeper Security product expert for your customers; occasionally assist on Sales or ...
Manager, Customer Success
Cary, NC · On-site
This position is responsible for leading and developing a high-performing, expert team of Customer Success Managers (CSMs) to support the customer from pre-sales, sales, onboarding, technology ...
Manager, Customer Success
Cary, NC · On-site
This position is responsible for leading and developing a high-performing, expert team of Customer Success Managers (CSMs) to support the customer from pre-sales, sales, onboarding, technology ...
Customer Success Specialist
Gilbert, AZ · On-site
We are looking for a dynamic Customer Success Specialist to help us onboard customers and retain ... Become an expert on hiring needs and pain points * Report to the CEO of your KPIs weekly and ...
Quick apply
Customer Success Specialist
Gilbert, AZ · On-site
We are looking for a dynamic Customer Success Specialist to help us onboard customers and retain ... Become an expert on hiring needs and pain points * Report to the CEO of your KPIs weekly and ...
Become an expert in Outcode, guiding new clients and providing them with comprehensive support ... Customer Success Operations (10%): * Partner with Operations to prioritize process improvement ...
Quick apply
Become an expert in Outcode, guiding new clients and providing them with comprehensive support ... Customer Success Operations (10%): * Partner with Operations to prioritize process improvement ...
As a Customer Success Associate at Two Dots, you will play a crucial role in ensuring our leasing ... Become an expert on our income verification and fraud detection software to support clients and ...
Quick apply
As a Customer Success Associate at Two Dots, you will play a crucial role in ensuring our leasing ... Become an expert on our income verification and fraud detection software to support clients and ...
You don't need to be an expert in those things, but you should have a basic grasp of their roles ... You understand that customer success is a necessary part of modern software and that you are part ...
You don't need to be an expert in those things, but you should have a basic grasp of their roles ... You understand that customer success is a necessary part of modern software and that you are part ...
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer ... Become an expert on the Revvo platform and integrations, while keeping up with industry trends in ...
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer ... Become an expert on the Revvo platform and integrations, while keeping up with industry trends in ...
... matter expert. The intern will work under the direction of Director of Customer Success. About ... DermaSensor, Inc DermaSensor Inc. is a fast-growing, Miami-based medical device company focused on ...
... matter expert. The intern will work under the direction of Director of Customer Success. About ... DermaSensor, Inc DermaSensor Inc. is a fast-growing, Miami-based medical device company focused on ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team ... Expert at juggling competing demands and managing limited time. * Team-oriented, but eager to act ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team ... Expert at juggling competing demands and managing limited time. * Team-oriented, but eager to act ...
Customer Success Expert information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success expert jobs pay per year?
As of Jun 14, 2026, the average yearly pay for customer success expert in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are Customer Success Experts?
Customer Success Experts are professionals who help customers achieve their desired outcomes when using a company's products or services. They work closely with clients to onboard, educate, and provide ongoing support, ensuring satisfaction and long-term loyalty. Their role often involves understanding customer needs, resolving issues, and acting as a bridge between the customer and the company. By proactively addressing concerns and providing guidance, Customer Success Experts help reduce churn and promote product adoption.
What are some common challenges faced by Customer Success Experts and how can they be addressed?
Customer Success Experts often encounter challenges such as balancing the needs of multiple clients, managing high expectations, and proactively identifying issues before they escalate. Effective time management and prioritization are key to handling these demands. Building strong relationships with clients and maintaining clear, regular communication helps prevent misunderstandings and fosters trust. Additionally, collaborating closely with sales, support, and product teams ensures that customer feedback is addressed and solutions are implemented efficiently.
Do CSMs make good money?
Customer Success Managers (CSMs) typically earn a competitive salary that varies based on experience, industry, and location. According to industry data, the average annual salary ranges from $60,000 to $100,000, with higher earnings possible for those with advanced skills or in high-demand sectors. Many CSMs also receive bonuses and benefits that can increase total compensation.
What is a customer success expert?
A customer success expert is a professional responsible for ensuring customers achieve their desired outcomes with a company's products or services. They often work closely with clients, provide support, and use tools like CRM software to build strong relationships and promote customer retention.
How much does a CSM get paid?
Customer Success Managers (CSMs) typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and industry. Entry-level CSMs may start around $50,000, while those with several years of experience or in high-demand markets can earn over $120,000, often with performance bonuses and benefits included.
Do CX jobs require a degree?
Customer Success Expert roles typically do not require a formal degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer relationship management (CRM) tools are important. Certifications in customer service or related fields can also enhance job prospects.
What are the key skills and qualifications needed to thrive as a Customer Success Expert, and why are they important?
To thrive as a Customer Success Expert, you need a deep understanding of customer relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with Customer Relationship Management (CRM) software like Salesforce or Zendesk, as well as relevant certifications, is typically expected. Outstanding communication, active listening, and empathy are crucial soft skills that help build trust and rapport with clients. These skills are essential for driving customer satisfaction, retention, and long-term business growth.
What is the difference between Customer Success Expert vs Customer Support Specialist?
| Aspect | Customer Success Expert | Customer Support Specialist |
|---|---|---|
| Primary Focus | Proactively ensures customer satisfaction and retention | Responds to customer inquiries and resolves issues |
| Work Environment | Customer success teams, account management | Help desks, support centers |
| Required Skills | Communication, relationship management, product knowledge | Problem-solving, technical troubleshooting |
| Industry Usage | Tech, SaaS, subscription services | Tech, retail, service industries |
While both roles involve customer interaction, a Customer Success Expert focuses on building long-term relationships and ensuring customer success, whereas a Customer Support Specialist primarily addresses immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.
What cities are hiring for Customer Success Expert jobs? Cities with the most Customer Success Expert job openings:
What states have the most Customer Success Expert jobs? States with the most job openings for Customer Success Expert jobs include:
Full-time
Posted 11 days ago
Job description
Company Description
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!Â
They are an equal opportunity employer and value diversity at our company.
Job Description
Your responsibilities:
- Planning and scheduling client meetingsÂ
- Taking care of any client requests in a timely mannerÂ
- Participating in client calls and site visitsÂ
- Maintaining notes from each client interactionÂ
- Generating reports and presentationsÂ
Qualifications
We'd love to hear from you, if:
- You have 2 years of experience in a professional services environmentÂ
- You have 1-2 year sales experience selling solutions or consultative sales and customer serviceÂ
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
Additional Information
All your information will be kept confidential according to EEO guidelines.