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Customer Success Engineer Jobs in Portland, OR (NOW HIRING)

... customer success, support, and growth Qualifications : Required : • 3 years relevant pre/post-sales experience and bachelor's degree in Engineering, Technology, Computer Science, Computer ...

Applications Engineer

Hillsboro, OR · On-site

$144K - $180K/yr

Our global workforce, some 800 strong, shares a total commitment to customer success and an unbending will to win. For more information about how our FPGA, CPLD and programmable power management ...

Senior Sales Engineer (Pre-Sales)

Portland, OR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... with customer success and customer onboarding requests. "This is not a software or network ... Bridge to Engineering when deals need it - reproduce issues, capture evidence, escalate defects and ...

Proven experience in (Technical) Account Management, Customer Success Management, Solution Architecture, Product Management, Technical Project Management, or as a software engineer supporting ...

Customer Engagement Applications Engineer (FaST)

Hillsboro, OR · On-site

$102K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Enable customer success by providing high quality measurements and reducing measurement variability.

Senior Sales Engineer (Pre-Sales)

Portland, OR · On-site

$130 - $210/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... with customer success and customer onboarding requests. "This is not a software or network ... Bridge to Engineering when deals need it -- reproduce issues, capture evidence, elevate defects and ...

Customer Engagement Applications Engineer (FaST)

Hillsboro, OR · On-site

$102K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our expert teams of physicists, engineers, data scientists and problem-solvers work together with ... Enable customer success by providing high quality measurements and reducing measurement variability.

Senior Calibration Engineer

Tualatin, OR · On-site

$161K - $284K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our commitment to customer success drives us to go the extra mile. If you're ready to join us in ... Engineering, Computer Science, or related field. * 8 or more years of relevant engineering ...

Senior Engineer, Field Process As a Senior Engineer, Field Process, you will help expand ASM ... Your work will directly influence system performance, uptime, and overall customer success, making ...

Showing results 21-40

Customer Success Engineer information

See Portland, OR salary details

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How much do customer success engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer success engineer in Portland, OR is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.78 per hour, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What are the most commonly searched types of Customer Success Engineer jobs in Portland, OR?

The most popular types of Customer Success Engineer jobs in Portland, OR are:

What are popular job titles related to Customer Success Engineer jobs in Portland, OR?

For Customer Success Engineer jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Customer Success Engineer jobs?

Cities near Portland, OR with the most Customer Success Engineer job openings:

Infographic showing various Customer Success Engineer job openings in Portland, OR as of July 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $53,417 per year, or $25.7 per hour.

Regional Sales Engineer

Fortinet

Portland, OR • On-site

Full-time

Re-posted 2 days ago


Job description

Job Summary:
Fortinet is a leading cybersecurity company that secures enterprises, service providers, and government organizations globally. They are seeking a Pre-Sales Systems Engineer to support sales teams by aligning customer needs with Fortinet solutions and providing technical guidance during pre-sales engagements.
Responsibilities:
• Assess customer project requirements
• Align customer needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Provide expert network and security technical guidance in pre-sales engagements
• Cross-team collaboration
• Continuous self-improvement and learning to maintain technical leadership in applicable technologies
• Ensure ongoing customer success, support, and growth
Qualifications:
Required:
• 3 years relevant pre/post-sales experience and bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or related field subject
• 5+ years’ experience in a related field
• Up to 50% Travel
• A strong proficiency in cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation
• General knowledge of at least 2 of the following: Network operations, Breach detection and prevention, Security operations, DevOps, Wired and wireless access, Identity and access management, Public and private cloud, Web content and security acceleration
Company:
Fortinet is a provider of network security appliances that include firewalls, security gateways, and complementary products. It is a sub-organization of Fortinet Federal. Founded in 2000, the company is headquartered in Sunnyvale, USA, with a team of 10001+ employees. The company is currently Late Stage.