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Customer Success Director Jobs in Ridgefield, WA

Peregrine Team

Director of Development

Portland, OR · On-site

A growing nonprofit organization is seeking a Director of Development to lead its fundraising ... Demonstrated success growing donor bases and managing major gift portfolios * Experience with CRM ...

VAST Data

Account Executive - Montreal

Vancouver, WA · On-site +1

... customer success. * Excellent time management and communication skills. * Desire to drive change and evangelize new technologies in a way that resonates with customers. * Minimum of 7 years direct ...

Avanath

Director of Building Services

Portland, OR · On-site

Your success and purpose are driven by the relationships that you build within your communities ... Willingness to offer quality internal and external customer service, to assist, and to enhance ...

Avanath

Director of Building Services

Portland, OR

Your success and purpose are driven by the relationships that you build within your communities ... Willingness to offer quality internal and external customer service, to assist, and to enhance ...

Avanath

Director of Building Services

Portland, OR

Your success and purpose are driven by the relationships that you build within your communities ... Willingness to offer quality internal and external customer service, to assist, and to enhance ...

Permacold Engineering

Director of Service

Portland, OR · On-site

Drive customer satisfaction by ensuring exceptional service delivery and adherence to industry best ... Proven success managing business operations with strong P&L responsibility. * Experience leading ...

New

Acosta

Customer Manager (Natural Channel)

Portland, OR · On-site

$65K - $66K/yr

... success. * Client Engagement : Personally call on all decision-makers at the customer to present ... Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support ...

Informa Group Plc.

Research Director

Portland, OR · On-site

We provide our customers with: * Trusted information that shapes the industry and informs ... success in this position. This is a "hands-on" role, requiring the Research Director to conduct ...

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Customer Success Director information

See Ridgefield, WA salary details

$40.9K

$128.9K

$189.9K

How much do customer success director jobs pay per year?

As of Jul 18, 2026, the average yearly pay for customer success director in Ridgefield, WA is $128,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,300.00 and $154,400.00 per year, depending on experience, location, and employer.

What is a Customer Success Director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.

What are the key skills and qualifications needed to thrive as a Customer Success Director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

What Is the Job of the Customer Success Director?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

How does a Customer Success Director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs
What are the most commonly searched types of Customer Success jobs in Ridgefield, WA? The most popular types of Customer Success jobs in Ridgefield, WA are:
What job categories do people searching Customer Success Director jobs in Ridgefield, WA look for? The top searched job categories for Customer Success Director jobs in Ridgefield, WA are:
What cities near Ridgefield, WA are hiring for Customer Success Director jobs? Cities near Ridgefield, WA with the most Customer Success Director job openings:
Customer Success Director jobs near you
Infographic showing various Customer Success Director job openings in Ridgefield, WA as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $128,854 per year, or $61.9 per hour.
Senior Customer Technical Enablement and Debug Engineer

Senior Customer Technical Enablement and Debug Engineer

Intel

Hillsboro, OR

$141K - $269K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Intel rating

8.7

Company rating: 8.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

11th of 143 rated electronics manufacturers

Job description

Job Details:Job Description: 

The Role and Impact

Join Intel's IPU engineering team and play a critical role as the frontline technical interface with strategic customers.

In this position, you will lead system-level debug and issue resolution for Intel's networking IPU deployments and work directly with customers to diagnose and resolve complex HW/FW/SW issues in real-world environments. This is a highly visible role combining deep technical expertise with customer engagement, where your work directly impacts product success, deployment quality, and customer satisfaction.

Key Responsibilities

Customer-Facing Debug & Support

  • Act as the primary technical point of contact for customer-reported issues
  • Lead real-time triage, debug, and resolution of complex system issues in customer environments
  • Communicate findings, status, and mitigation plans clearly to customers and stakeholders

System-Level Debug (HW / FW / SW)

  • Investigate and debug issues across the full stack: silicon, firmware, drivers, and system software
  • Reproduce field issues in lab environments and drive end-to-end root cause analysis
  • Identify failing components (HW/FW/SW) and coordinate resolution across teams

Cross-Functional Collaboration

  • Partner closely with architecture, design, validation, firmware, and software teams
  • Drive escalations, align priorities, and ensure fast issue turnaround
  • Contribute to debug methodologies, tools, and field-debug capabilities

Customer Enablement & Continuous Improvement

  • Support new customer use-cases and deployment enablement
  • Improve debug workflows, visibility, and in-field diagnostics
  • Capture and drive closure of systemic issues (escapees)

Core Competencies

  • Strong problem-solving and root cause analysis capabilities
  • Ability to debug across multiple domains (HW + FW + SW)
  • Excellent communication skills with external customers
  • Ability to work under pressure and manage high-priority escalations
Qualifications:

The Minimum qualifications are required to be initially considered for this position. Minimum qualifications listed below would be obtained through a combination of industry relevant job experience, internship experience and / or schoolwork/classes/research. The preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications

  • Bachelor's degree in Electrical Engineering, Computer Engineering, or related field
  • 5+ years of experience in system-level debug (HW/FW/SW)
  • Strong experience with networking systems, drivers, and Linux environments
  • Experience debugging complex silicon/system issues in lab or customer environments

Preferred Qualifications

  • Post Graduate Degree in Electrical Engineering, Computer Engineering, or in a related field
  • Knowledge of IPU / SmartNIC / data center networking architectures
  • Experience with PCIe, RDMA, Ethernet, virtualization, or cloud infrastructure
  • Familiarity with debug tools, logs, and low-level interfaces (JTAG, trace, dumps)
  • Prior experience in customer-facing engineering roles

    Why This Role

    • Direct impact on customer success and product deployment
    • Work at the intersection of silicon, networking, and large-scale systems
    • High visibility with both internal leadership and strategic customers
    Job Type:Experienced HireShift:Shift 1 (United States of America)Primary Location: US, California, Santa ClaraAdditional Locations:US, Oregon, HillsboroBusiness group:The Central Engineering Group (CEG) is Intel's data-driven organization that builds scalable engineering solutions across three pillars: Product Enablement (IP, tools, and methodologies), Custom ASIC (leveraging existing IP for custom silicon), and Foundry Enablement (supporting top customers and validating technologies). The team focuses on customer-driven, end-to-end solutions with short development cycles to deliver measurable business impact across Intel's product and foundry businesses.Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/ABenefits

    We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

    Annual Salary Range for jobs which could be performed in the US: $141,910.00-269,100.00 USDThe range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.

    Work Model for this Role

    This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.

    *

    ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.

    What Intel employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Intel logo

    About Intel

    Sourced by ZipRecruiter

    Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore's Law to bring smart, connected devices to every person on Earth

    Industry

    Manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Santa Clara, CA, US

    Year founded

    1968

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