ZipRecruiter

Log In

1

Customer Success Director Jobs in Appleton, WI (NOW HIRING)

Chick-fil-A

Director of Hospitality

Ashwaubenon, WI · On-site

Track and improve store goals with a focus on Customer Experience Monitors * Meet weekly with the ... success of the store * Support in the operations of the restaurant first then perform director ...

The N2 Company

Area Sales Director

Green Bay, WI · On-site

$240K/yr

Connect local businesses with their ideal customers through your publication * Engage with ... Comprehensive Training - Proven, repeatable systems to guide your success * Award-Winning Culture ...

N2 - All Jobs

Area Sales Director

Green Bay, WI · On-site

$240K/yr

Connect local businesses with their ideal customers through your publication * Engage with ... Comprehensive Training - Proven, repeatable systems to guide your success * Award-Winning Culture ...

Koch Industries

Manager, Customer Solutions

Green Bay, WI · On-site

... success and value creation. Location: This is a hybrid role (4 days remote, 1 in office) based out ... direct reports • College Degree in a Business or Supply Chain field • (Two) 2 or more years of ...

FOX WORLD TRAVEL INC

Global Sales Director

Oshkosh, WI · On-site +1

Demonstrated success in delivering new sales results in a high-growth environment. * Successful ... Customer-focus and are service-oriented with strong relationship building skills. * Communication ...

Fox World Travel Inc

Global Sales Director

Oshkosh, WI · On-site

Demonstrated success in delivering new sales results in a high-growth environment. * Successful ... Customer-focus and are service-oriented with strong relationship building skills. * Communication ...

LeafHome

Remote Customer Care

Kaukauna, WI

$16/hr

Experience working in a direct-to-consumer organization. Key Competencies: * Uses basic problem ... Empowering Employees - Creating opportunities for growth and success in a supportive environment

LeafHome

Customer Service Coordinator

Kaukauna, WI

$16/hr

Experience working in a direct-to-consumer organization. Key Competencies: * Uses basic problem ... Empowering Employees Creating opportunities for growth and success in a supportive environment

Oshkosh Corporation

Quality Director

Oshkosh, WI · On-site

$136K - $253K/yr

Establish customer satisfaction metrics and analyze statistical data for the Defense business unit ... success. Oshkosh is committed to working with and offering reasonable accommodation to job ...

Oshkosh Corporation

Quality Director

Oshkosh, WI

$136K - $253K/yr

Establish customer satisfaction metrics and analyze statistical data for the Defense business unit ... success. Oshkosh is committed to working with and offering reasonable accommodation to job ...

Coborn's, Inc.

Assistant Store Director

Brillion, WI · On-site

$55K - $87K/yr

Our team members benefit from the success of the company through this company-sponsored benefit ... Previous retail/customer service experience preferred We believe that building a team of people ...

previous page

Showing results 41-60

All JobsCustomer Success JobsCustomer Success Director JobsCustomer Success Director Jobs in Appleton, WI

Customer Success Director information

See Appleton, WI salary details

$37.6K

$118.5K

$174.7K

How much do customer success director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success director in Appleton, WI is $118,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $142,000.00 per year, depending on experience, location, and employer.

What is a customer success director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.

What does a customer success director do?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

What are the key skills and qualifications needed to thrive as a customer success director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs

What are the most commonly searched types of Customer Success jobs in Appleton, WI?

The most popular types of Customer Success jobs in Appleton, WI are:

What job categories do people searching Customer Success Director jobs in Appleton, WI look for?

The top searched job categories for Customer Success Director jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Customer Success Director jobs?

Cities near Appleton, WI with the most Customer Success Director job openings:

Customer Success Director jobs near you
Infographic showing various Customer Success Director job openings in Appleton, WI as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $118,487 per year, or $57 per hour.

Customer Service / Sales Representative - Paid Training!

Non-Stop Marketing

Oshkosh, WI • On-site

Full-time

Re-posted 28 days ago

Job description

Company Description
Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies.
Job Description
Benefits to working with Non-Stop Marketing:
• A team oriented and FUN Environment
• Several networking and learning retreats nationally and internationally each year
• Public speaking practice in small and large groups
• Sales skills
• You're not micro-managed
• Full hands-on training in sales and marketing
• A full time position with a work life balance
Job Purpose
Serves customers by providing product and service information. This position involves one on one sales interactions with customers.
Duties:
• Attracts potential customers through promotions, product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Contributes to team effort by accomplishing related results as needed
Qualifications
• Customer Service
  • People friendly and can maintain positive relationships with customers

• Student Mentality
• Quality Focus
• Problem Solving
• Listening Skills
• Resolving Conflict
• Analyzing Information
• Multi-tasking
Additional Information
Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire.
Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities.
Check out our website! http://www.non-stopmarketing.com/
Like us on Facebook! https://www.facebook.com/NonStopMarketing/
Visit us on Google Plus! https://plus.google.com/+NonStopMarketingOshkosh/posts
Connect with us on LinkedIn! https://www.linkedin.com/company/non-stop-marketing-inc.?trk=biz-companies-cym
Follow us on Twitter! https://twitter.com/Non_StopMarket

Apply