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Customer Success Director Jobs in Appleton, WI (NOW HIRING)

KWALL LLC

Director - Integrated Sales

Green Bay, WI · On-site

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We ... Success requires strategic clarity, disciplined execution, and a hands-on leader energized by ...

KI

Director - Integrated Sales

Green Bay, WI · On-site

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We ... Success requires strategic clarity, disciplined execution, and a hands-on leader energized by ...

kiinc

Director - Integrated Sales

Green Bay, WI · On-site

Success requires strategic clarity, disciplined execution, and a handson leader energized by ... CrossFunctional & Customer Impact * Partner closely with Field Sales to ensure disciplined lead ...

Serv-U-Success

Store Representative - Days

Appleton, WI · On-site

$18/hr

Do you enjoy staying active, working as part of a team, and making a direct impact on the customer ... Want to know what it's like to work at Serv-U-Success? Check out this video: What You'll Do:

Chick-fil-A

Director of Hospitality

Ashwaubenon, WI

$40K - $50K/yr

Track and improve store goals with a focus on Customer Experience Monitors * Meet weekly with the ... success of the store * Support in the operations of the restaurant first then perform director ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Director JobsCustomer Success Director Jobs in Appleton, WI

Customer Success Director information

See Appleton, WI salary details

$37.6K

$118.5K

$174.7K

How much do customer success director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success director in Appleton, WI is $118,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $142,000.00 per year, depending on experience, location, and employer.

What is a customer success director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.

What does a customer success director make?

A Customer Success Director typically earns a salary ranging from $100,000 to $180,000 annually, depending on experience, industry, and company size. They often receive bonuses or incentives based on client retention and success metrics, and the role may require leadership skills and familiarity with customer relationship management (CRM) tools.

What are the key skills and qualifications needed to thrive as a customer success director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

What does a customer success director do?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

How does a customer success director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs
What are the most commonly searched types of Customer Success jobs in Appleton, WI? The most popular types of Customer Success jobs in Appleton, WI are:
What job categories do people searching Customer Success Director jobs in Appleton, WI look for? The top searched job categories for Customer Success Director jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Success Director jobs? Cities near Appleton, WI with the most Customer Success Director job openings:
Customer Success Director jobs near you
Infographic showing various Customer Success Director job openings in Appleton, WI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $118,487 per year, or $57 per hour.

Head of Technical Materials - Americas

Ahlstrom

Kaukauna, WI • On-site

Full-time

Posted 29 days ago

Ahlstrom rating

7.1

Company rating: 7.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

27th of 61 rated fashion and textile manufacturers

Job description

You have a choice of where you want to work! We invite you along on our journey to Purify and Protect, with Every Fiber, for a Sustainable World. We aim to attract, retain, and energize passionate people, like you, by investing in your professional development and providing opportunities for personal growth.
Do your values align with ours? Accountability, Growth mindset, One team, Care and a fair and inclusive work environment for everyone, everywhere!
We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our team, safeguarding the environment, and creating a long-lasting, positive impact on the communities where we do business. Are you with us?!?
About the Opportunity
Ahlstrom is seeking a Head of Technical Materials - Americas to lead a key growth business within our Protective Materials Division. Reporting to the Vice President, Technical Materials, this role is responsible for driving business growth, operational excellence, customer success, and profitability across the Americas Technical Materials portfolio.
As the business leader for Technical Materials in the Americas, you will have responsibility for commercial performance, manufacturing operations, financial results, and talent development. This position combines strategic leadership, commercial execution, and operational oversight, providing the opportunity to shape the future of a business with strong market positions and significant growth potential.
What You Will Do
  • Lead the Technical Materials Business Unit - Americas, delivering revenue growth, profitability improvement, operational excellence, and increased market share.
  • Develop and execute business strategies that strengthen competitive position and drive long-term value creation.
  • Lead commercial teams to grow existing customer relationships, expand market share, and win new business.
  • Provide leadership and direction to plant managers to ensure safe, efficient, and reliable manufacturing operations.
  • Drive operational and commercial excellence initiatives that improve margins, productivity, and customer satisfaction.
  • Collaborate with innovation and product development teams to accelerate new product growth and commercialization.
  • Build and develop high-performing teams and future leaders across both commercial and operational functions.
  • Foster a culture of accountability, safety, customer focus, continuous improvement, and results.
  • Maintain accountability for business performance, including revenue, profitability, working capital, and operational metrics.
  • Partner closely with functional leaders across Operations, Supply Chain, Finance, and Human Resources to achieve business objectives.

What You'll Bring
  • Proven experience leading a business unit, division, product line, or comparable operation within manufacturing, specialty materials, packaging, industrial products, or a related industry.
  • Demonstrated success driving profitable growth and delivering strong business performance.
  • Strong commercial leadership experience, including customer strategy, business development, pricing, and market expansion.
  • Experience leading manufacturing operations directly or through plant leadership teams.
  • Strong financial acumen with experience managing revenue, profitability, budgets, and business performance metrics.
  • Track record of building high-performing teams and developing future leaders.
  • Ability to lead through change and drive execution in a dynamic, growth-oriented environment.
  • Bachelor's degree required; advanced degree preferred.

Leadership Competencies
Strategic Leadership: Develops and executes business strategies that create sustainable growth and competitive advantage.
Commercial Acumen: Builds customer relationships and delivers profitable growth through strong market insight and commercial discipline.
Business and Operational Leadership: Effectively leads both commercial and manufacturing operations to achieve business objectives.
Talent and Team Leadership: Builds strong teams, develops leaders, and creates an accountable, high-performance culture.
Driving Results: Delivers commitments through disciplined execution, sound decision-making, and a relentless focus on outcomes.
Why Join Ahlstrom
At Ahlstrom, we create innovative and sustainable specialty materials that improve everyday life. We are committed to driving growth, enabling innovation, and delivering results through the strength of our people, technologies, and customer partnerships.
This is an opportunity to lead an important U.S. business with responsibility for commercial success, operational performance, talent development, and long-term growth. You will play a critical role in shaping strategy, developing teams, and creating value for customers, employees, and shareholders while helping advance Ahlstrom's leadership position in specialty materials
Ahlstrom is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which we are firmly bound. Ahlstrom will not engage in discrimination against, or harassment of, any person employed or seeking employment with our company based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law.
About Us.
Ahlstrom is a global leader in combining fibers into sustainable specialty materials. Our purpose is to Purify and Protect, with Every Fiber, for a Sustainable World. We aim to be the Preferred Sustainable Specialty Materials Company for all our stakeholders. Our Filtration and Life Sciences, Food and Consumer Packaging, and Protective Materials segments, along with the Performance Materials Cluster, address global trends with safe and sustainable solutions. Our net sales in 2025 amounted to EUR 2.9 billion and we employ some 7,000 people.
Read more at www.ahlstrom.com.

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