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Customer Success Coordinator Jobs in Riverside, CA

Penske

Maintenance Coordinator

Riverside, CA · On-site

$25/hr

The Penske Maintenance Coordinator position is focused on managing inventory and administrative ... to customer success. Visit Go Penske to learn more. Qualifications: High school diploma or ...

Penske

Maintenance Coordinator

Mira Loma, CA · On-site

$25/hr

The Penske Maintenance Coordinator position is focused on managing inventory and administrative ... to customer success. Visit Go Penske to learn more. Qualifications: High school diploma or ...

Penske

Maintenance Coordinator

Riverside, CA · On-site

$25/hr

The Penske Maintenance Coordinator position is focused on managing inventory and administrative ... to customer success. Visit Go Penske to learn more. Qualifications: High school diploma or ...

Penske

Maintenance Coordinator

Mira Loma, CA · On-site

$25/hr

The Penske Maintenance Coordinator position is focused on managing inventory and administrative ... to customer success. Visit Go Penske to learn more. Qualifications: High school diploma or ...

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All JobsCustomer Success JobsCustomer Success Coordinator JobsCustomer Success Coordinator Jobs in Riverside, CA

Customer Success Coordinator information

See Riverside, CA salary details

$30.3K

$52K

$78.8K

How much do customer success coordinator jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success coordinator in Riverside, CA is $52,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $57,400.00 per year, depending on experience, location, and employer.

How does a customer success coordinator collaborate with sales and support teams to ensure client satisfaction?

As a Customer Success Coordinator, you'll frequently act as a bridge between the sales and support teams to ensure a seamless client experience. You'll work closely with sales to understand client expectations and onboarding requirements, and coordinate with support to resolve issues or escalate technical problems. This collaborative approach not only helps maintain high customer satisfaction but also allows you to advocate for client needs internally, contributing to process improvements and retention strategies.

What are the key skills and qualifications needed to thrive as a customer success coordinator, and why are they important?

To thrive as a Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in business or a related field. Familiarity with customer success platforms like Salesforce or HubSpot, as well as proficiency in CRM systems, are typically required. Exceptional problem-solving abilities, empathy, and organizational skills help you effectively manage client needs and resolve issues. These skills and qualities are crucial for building lasting customer relationships, ensuring satisfaction, and driving product adoption and retention.

What is the difference between Customer Success Coordinator vs Customer Support Specialist?

AspectCustomer Success CoordinatorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; certifications like CRM or customer success coursesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentProactive engagement, account management, relationship buildingReactive support, troubleshooting, issue resolution
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech for technical support

The Customer Success Coordinator focuses on proactive client engagement and retention, while the Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coordinator emphasizes relationship management, whereas Support Specialists focus on technical problem-solving.

Is customer success coordinator an entry level job?

A customer success coordinator role is often considered entry-level, suitable for candidates with strong communication skills and some customer service experience. However, some positions may require prior knowledge of customer relationship management (CRM) tools or related certifications. Experience requirements can vary depending on the company and industry.

What are the most commonly searched types of Customer Success jobs in Riverside, CA?

The most popular types of Customer Success jobs in Riverside, CA are:

What are popular job titles related to Customer Success Coordinator jobs in Riverside, CA?

For Customer Success Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Success Coordinator jobs in Riverside, CA look for?

The top searched job categories for Customer Success Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Success Coordinator jobs?

Cities near Riverside, CA with the most Customer Success Coordinator job openings:

Customer Success Coordinator jobs near you

Maintenance Coordinator

Penske

Riverside, CA • On-site

$25/hr

Full-time

Re-posted 12 days ago

Penske Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

9th of 366 rated logistics

Job description

Position Summary:
The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability.  
 

Click below to see what makes Penske great!!! 

Penske Moves You Forward - YouTube
 

Major Responsibilities: 

 
Inventory Productivity:
Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss. 
Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis. 
Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed. 
Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner. 
Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department. 
Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available 
Vendor support and accountability & ensuring payments are being processed correctly

 
Process Analytics:
Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability. 
Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.   

 
Other Responsibilities:
Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability. 
Projects and tasks assigned by Branch Financial Manager and District Financial Manager 

Why is Penske for you?

We take pride in offering a competitive wage and great benefits. 

This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. 

Penske offers several training and development opportunities, so you can grow your career! 

 

Schedule: Flexible, must be prepared to work evenings and weekends as necessary, $3.00 to $4.00 shift differential premium depending on schedule

2nd shift: 1pm-9:30pm

 
 
 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
High school diploma or equivalent required, degree preferred
Interpersonal and relationship building skills with an ability to collaborate with branch team members.
Competent written and verbal communication skills 
2 years+ experience in customer service and operations experience required
2 years working in service and parts department preferred
Agile and quick learner, enjoys collaborative projects and continuous education
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

 
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

 
Penske is an Equal Opportunity Employer. 

Pay: $25/hr. or $52,000/yr.

 

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About Penske

Sourced by ZipRecruiter

When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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