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Customer Success Associate Jobs in Allen, TX (NOW HIRING)

Gartner

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner, Inc.

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Thrasher Group

Remote Client Success Associate

Mesquite, TX · On-site +1

$29 - $34/hr

... Success Associate to support customers throughout their experience with our company. This position ... Respond to customer questions and requests by phone, email, and other approved communication ...

Oscar Health

Associate, Provider Success

Dallas, TX · Remote

$87K - $114K/yr

We're hiring an Associate to join our Provider Success team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.

Kofile Inc.

Customer Success Manager

Dallas, TX

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Vontier

Customer Success Specialist

Dallas, TX · On-site

$60K - $75K/yr

Job Title Customer Success Specialist. Reports To The Customer Success Specialist will report to Customer Success Manager Business Function The role will be part of the wider Global Revenue Team and ...

New

Omnicell

Customer Success Manager

Dallas, TX · On-site

$67K - $80K/yr

Associate degree or 3+ years of relevant Omnicell experience. * 3+ years in Customer Success, Account Management, Relationship Management, or similar customer‑facing roles. * Experience managing ...

New

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

All Other Employees

Customer Success Manager

Dallas, TX · On-site

Customer Success Manager Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are ...

New

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Allen, TX

Customer Success Associate information

See Allen, TX salary details

$17.2K

$49.3K

$86.5K

How much do customer success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success associate in Allen, TX is $49,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $60,900.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Allen, TX?

The most popular types of Customer Success jobs in Allen, TX are:

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For Customer Success Associate jobs in Allen, TX, the most frequently searched job titles are:

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The top searched job categories for Customer Success Associate jobs in Allen, TX are:

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Cities near Allen, TX with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Allen, TX as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $49,291 per year, or $23.7 per hour.

Associate Customer Success Manager

Take Command Health

Dallas, TX • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

About Take Command
Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.
Let's be honest-health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.
About the Associate Customer Success Manager position
We've spent a lot of time learning about our customers - who they are and what is important to them. Now, as Take Command serves larger employers with more sophisticated needs and dynamic workforces, we are expanding our CSM team. The Associate Customer Success Manager will serve as a key resource for our Benefits Partners as they partner with clients to create and implement complex strategies that drive seamless change and measurable results. We are looking for someone with a proactive, positive personality and a desire to problem-solve, think strategically, and ensure our clients love Take Command & HRAs!
Compensation: $50,000-$55,000 base salary + Bonus
Primary Responsibilities:
  • Support the Benefits Partner team in managing client relationships and executing account-related tasks
  • Assist in onboarding and ongoing activities across the client lifecycle
  • Monitor and track key client metrics; flag insights and trends for your Benefits Partner peers
  • Collaborate with internal teams to ensure client needs are addressed and advocate for improvements
  • Contribute to process updates and documentation that enhance the Benefits Partner function
  • Participate in client meetings as needed to support your Benefits Partner peers
  • Provide administrative support to ensure a seamless client experience

Skills and Qualifications:
  • 1-2 years of experience in Customer Success Management or Account Management roles
  • Highly organized with a proactive approach and strong attention to detail
  • Excellent written and verbal communication skills
  • Comfortable working in a dynamic and fast paced environment
  • Strong team player with the ability to collaborate across functions
  • Strong preference with employee benefits, insurance, or healthcare

Working at Take Command
We're excited to build a team and culture that reflects our values! We offer competitive pay and health benefits to share with this position.
  • A generously funded ICHRA for medical, dental, and vision premiums and medical expenses. You get to use our own product and we think that's so exciting and rare!
  • Unlimited personal vacation in addition to regular company holidays.
  • 401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff!
  • We have two beautiful offices in Richardson, Texas (City Line) and Austin, Texas. The kitchen is well-stocked and we've designed the space to have lots of different areas to work--lounge on the couch, stand near your colleague at a kiosk desk or hole up in one of our phone rooms!
  • Competitive parental leave for new parents.
  • Up to two paid days of Paw-ternity leave. We recognize that pets are family too - and supporting life outside of work (including four-legged members) matters!
  • ClassPass corporate membership with access to over 73,000 fitness and wellness options.
  • Flexible on where you work - we believe in the power of connecting with intention! While we hope to see you around the office on a regular basis, you also have the ability to work from home some when you need to get focus work done.

More About Us
We secured our Series B funding in 2023 and are thrilled to be able to expand our team. Despite being a small startup in a land of health insurance giants, we're the recognized industry leader for what we do (health insurance reimbursements) and passionate about bringing it to market because we know we can help fix a broken system and improve our clients' wellbeing and health outcomes. We've been featured in The New York Times, The Wall Street Journal, The Dallas Morning News, and other national healthcare publications and are excited about our growth opportunities.
Take Command knows diversity and inclusion among our teammates is integral to our company's success and growth. Our vision is to recruit, develop, and retain the best team from a diverse candidate pool. This has mostly been about us, but we'd love to hear from you--we can't wait to hear your story!
*Take Command is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply