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Customer Success Associate Remote Jobs in Georgetown, TX

Measured

Sr. Manager, Customer Success

Austin, TX · On-site +1

As a senior leader within a customer-success-driven organization, you will represent the full ... Values diversity and integrity Benefits * 100% Remote * Competitive Total Rewards and flexible paid ...

Measured

Sr. Manager, Customer Success

Austin, TX · Remote

As a senior leader within a customer-success-driven organization, you will represent the full ... Values diversity and integrity Benefits * 100% Remote * Competitive Total Rewards and flexible paid ...

Measured

Sr. Manager, Customer Success

Austin, TX · Remote

As a senior leader within a customer-success-driven organization, you will represent the full ... Values diversity and integrity Benefits * 100% Remote * Competitive Total Rewards and flexible paid ...

NinjaOne

Customer Success Manager, Channel

Austin, TX · On-site +1

$150K - $151K/yr

Description About the Role The Customer Success Manager, Channel is responsible for achieving sales ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

Rechat Inc

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to serve as a trusted technical partner for our enterprise customers. This role sits at the intersection ...

Rechat

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to serve as a trusted technical partner for our enterprise customers. This role sits at the intersection ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Georgetown, TX

Customer Success Associate Remote information

See Georgetown, TX salary details

$17.2K

$49.2K

$86.4K

How much do customer success associate remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success associate remote in Georgetown, TX is $49,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $60,900.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Georgetown, TX? The most popular types of Customer Success Remote jobs in Georgetown, TX are:
What are popular job titles related to Customer Success Associate Remote jobs in Georgetown, TX? For Customer Success Associate Remote jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Georgetown, TX look for? The top searched job categories for Customer Success Associate Remote jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Customer Success Associate Remote jobs? Cities near Georgetown, TX with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Georgetown, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,235 per year, or $23.7 per hour.

Sr. Manager, Customer Success

Measured

Austin, TX • On-site, Remote

Full-time

PTO

Re-posted 23 days ago

Job description

About Measured
Measured is the pioneer and leader of incrementality-based media measurement and optimization. Since 2017, leading brands have used our AI-powered, all-in-one platform to manage, test, plan, and optimize over $35 billion in full-funnel media investments. Measured's unique combination of automated experimentation, media mix modeling, and industry-leading expertise helps marketers prove the incremental impact of their advertising and maximize ROI with unmatched ease, accuracy, and efficiency.
The Role
This senior role is responsible for leading high-impact, executive-level client engagements across a portfolio of Measured's top brands, owning the delivery and strategic application of our marketing analytics framework. As a senior leader within a customer-success-driven organization, you will represent the full breadth of Measured's technology, services, and thought leadership in every interaction.
You will operate as the primary account leader and trusted advisor, bringing deep expertise in marketing attribution, cross-channel analytics, media strategy, and complex program management. You will guide clients through sophisticated measurement strategies, ensure successful platform adoption, and influence executive decision-making through data-driven insights.
In close partnership with our technical Solutions team, you will oversee requirements gathering, platform deployment, and solution design. You will also collaborate directly with Product, shaping new features, championing client needs, and contributing original ideas grounded in real-world marketing challenges.
Success in this role requires a highly experienced operator who thrives in a fast-moving startup environment, is confident navigating ambiguity, and is capable of independently driving outcomes at both strategic and tactical levels. Senior CS leaders are expected to interpret complex performance signals, conduct rigorous experimental analysis, provide forward-looking media guidance, architect client-specific technology roadmaps, and manage the full lifecycle of client relationships with precision and accountability.
At Measured, we equip every team member with best-in-class technology to fuel extraordinary outcomes. We expect our team to continuously evolve alongside these tools, using AI as a partner for momentum and innovation - raising the bar on everything we build. Our people own the final voice, judgment, and accountability behind every deliverable.
Requirements
  • Own gross revenue retention and net revenue retention goals within your book of business.
  • Own day to day client relationship across seniority levels for a portfolio of 10+ Measured brands.
  • Develop a strong relationship with clients based on value add, expertise and being a trusted partner.
  • Manage adoption across all stakeholders for Measured products and services.
  • Provide internal product feedback based on existing and potential client use cases.
  • Deliver client training curriculum.
  • Provide and interpret marketing performance reviews for clients.
  • Design and interpret in-market experiments across addressable media channels.
  • Provide optimization insights and budget recommendations to turn insights into client value.
  • Support internal CS initiatives, e.g. engagement and adoption model, onboarding playbooks, product training materials etc.

Ideal Experience
  • 7+ years of experience with client services management.
  • Experience in marketing attribution, media mix modeling, in-market experimentation, or other applied marketing analytics.
  • Familiarity with ad-tech and MarTech platforms, for example vendor platforms (GA, Facebook, etc.), Google Analytics, and other 3rd-party tools.
  • Demonstrated experience in deploying, managing, and growing scope of complex engagements focused on marketing measurement.
  • Excellent written and verbal communication skills including advanced Excel and PowerPoint skills.
  • Minimum BA/BS or equivalent.
  • Independent decision maker. Can take calculated risks and deal with ambiguity.
  • Takes initiative to improve and try new things
  • Ability to work independently with minimal supervision within a strong team environment
  • Comfortable with rapid change
  • Values diversity and integrity

Benefits
    • 100% Remote
    • Competitive Total Rewards and flexible paid time off
    • Opportunities to give back through Measured for Good
    • Engaged, diverse, and curious culture
    • Award-winning technology powered by an agile, collaborative team

Measured values curiosity, integrity, aiming for the extraordinary, customer obsession, and employee belonging.
Measured promotes diversity and inclusivity in all forms, which helps to shape our company culture and industry leading products. Measured is committed to providing equal employment opportunities (EEO) to all employees and applicants, regardless of race, color, hairstyle, religion, sex, national origin, age, disability, genetics, or any other protected characteristics.

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