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Customer Success Associate Remote Jobs in Georgetown, TX

DealHub

Customer Success Manager

Austin, TX · On-site +1

Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must * Have proven hands-on experience with leading onboarding and implementation processes * Have proven ...

Anchor Fintech

Customer Success Manager

We're hiring Customer Success Managers as part of Anchor's founding CS team. You are expected to ... This position is hybrid-based in Austin, TX, with a mix of office and remote work (4 days from the ...

SpyCloud

Customer Success Director

Austin, TX · Remote

$122K - $159K/yr

The Customer Success Director maintains a long-term relationship with SpyCloud's customers to gain an understanding of the customer's organization, overall impact on their business from online fraud ...

NinjaOne

Customer Success Manager, SLED

Austin, TX · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

NinjaOne

Customer Success Manager, SLED

Austin, TX · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

DomainTools

Customer Success Manager

Austin, TX · On-site +1

$150K/yr

The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...

NinjaOne

Customer Success Manager, SLED

Austin, TX · On-site +1

... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

DomainTools

Customer Success Manager

Austin, TX · Remote

$150K/yr

The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...

Certinia

Senior Customer Success Manager-US

Austin, TX · On-site +1

$110K - $190K/yr

Senior Customer Success Manager Remote in the US WHO WE ARE Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations ...

INNERGY

Director of Customer Success

Austin, TX · On-site +1

This leader will own the Customer Success operating system, including service model design ... Work may be performed in a remote or office-based environment, depending on role and location.

Steer

Manager of Customer Success

Austin, TX · Remote

Reporting to the Director of Customer Success, you will be the bridge between personalized ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

Tractian

Customer Success Manager

Austin, TX · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Energy Exemplar

VP Customer Success

Austin, TX · On-site +1

The Vice President, Customer Success - Americas is a strategic, revenue-focused leader responsible for driving net ARR growth across the existing customer base. This role owns the post-sale ...

Steer

Enterprise Customer Success Manager

Austin, TX · Remote

About the Role As an Enterprise Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Steer

Strategic Customer Success Manager

Austin, TX · Remote

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Lumenci

GTM & Customer Success Lead - AI Platform

Austin, TX · On-site +1

$135K - $190K/yr

Lumenci is seeking a GTM & Customer Success Lead - AI Platform to help launch, commercialize, and ... Remote (possibility to work Hybrid from our Austin office) Location: US-based Remote This role may ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Georgetown, TX

Customer Success Associate Remote information

See Georgetown, TX salary details

$17.2K

$49.2K

$86.4K

How much do customer success associate remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success associate remote in Georgetown, TX is $49,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $60,900.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Georgetown, TX? The most popular types of Customer Success Remote jobs in Georgetown, TX are:
What are popular job titles related to Customer Success Associate Remote jobs in Georgetown, TX? For Customer Success Associate Remote jobs in Georgetown, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Georgetown, TX look for? The top searched job categories for Customer Success Associate Remote jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Customer Success Associate Remote jobs? Cities near Georgetown, TX with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Georgetown, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,235 per year, or $23.7 per hour.

Customer Success Manager

DealHub

Austin, TX • On-site, Remote

Full-time

Re-posted 23 days ago

Job description

Description
DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.
The ideal candidate enjoys solving technically complex onboarding challenges and excels at transforming those challenges into measurable customer value.
Key Responsibilities
  • Customer meetings on a daily basis, in different stages in their journey.
  • Understand customers' business objectives and proactively identify opportunities to drive value and ROI.
  • Train and provide technical sessions to new customers, ensuring they have a smooth transition onto the platform and understand its features and functionalities.
  • Serve as a trusted advisor to customers, offering guidance and best practices to optimize their usage and adoption of the platform.
  • Collaborate with cross-functional teams, including Sales, Product, and Support, to advocate for customer needs and ensure a seamless customer experience.
  • Conduct regular business reviews with customers and proactively identify and address any issues or concerns to ensure customer satisfaction and retention.
  • Drive upsell and expansion opportunities within existing accounts, working closely with the Sales team.

Requirements
On the technical aspects, we expect you to:
  • Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must
  • Have proven hands-on experience with leading onboarding and implementation processes
  • Have proven experience and understanding of CRM (Salesforce/Dynamics/Hubspot) - is a must
  • Have good understanding of sales and business processes
  • Experience with CPQ tools (an advantage)

On the interpersonal aspects, we expect you to:
  • Have proven experience with similar roles: Customer Success Manager / Presales / Sales Engineer / Technical Account Manager
  • Feel comfortable leading workshops and technical training sessions
  • Have excellent interpersonal communication and customer-oriented skills
  • Act as the trusted advisor in front of C-suite and senior levels
  • Have a "can-do" approach, great problem-solving and work-under-pressure ability
  • Love working in a dynamic and fast-paced environment
  • Communicate in English as a mother tongue level - is a must

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