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Customer Success Associate Remote Jobs in Boca Raton, FL

Caasie

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Account Executive

Boca Raton, FL · Remote

$100K/yr

... remote-first environment. You do not need to be handed a playbook--you already know how to build a ... Partner with Customer Success for smooth post-sale handovers and collaborate with Marketing on ...

Enumerate

Relationship Manager

Fort Lauderdale, FL · On-site +1

$55K - $65K/yr

If remote, this role requires travel every other month to Fort Lauderdale, Florida. Key ... experience in Customer Success or Account Management * Strong customer service and project ...

Synnex

Renewals Supervisor - CCA

Miramar, FL · On-site +1

Ongoing professional development in customer success, negotiation, or revenue operations desired ... Professional environment (Remote). * Supports the CCA region; working hours aligned to regional ...

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Customer Success Associate Remote information

See Boca Raton, FL salary details

$17.6K

$50.3K

$88.3K

How much do customer success associate remote jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer success associate remote in Boca Raton, FL is $50,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,200.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are the most commonly searched types of Customer Success Remote jobs in Boca Raton, FL? The most popular types of Customer Success Remote jobs in Boca Raton, FL are:
What are popular job titles related to Customer Success Associate Remote jobs in Boca Raton, FL? For Customer Success Associate Remote jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Boca Raton, FL look for? The top searched job categories for Customer Success Associate Remote jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Success Associate Remote jobs? Cities near Boca Raton, FL with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,287 per year, or $24.2 per hour.

Account Executive

Caasie

Boca Raton, FL • Remote

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

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Job description

About Us
CAASie is a fast-growing advertising technology platform transforming how businesses access and activate digital out-of-home (DOOH) media. We enable brands and agencies to seamlessly plan, book, and scale campaigns across digital billboards and screens globally. As we accelerate our growth across the US, Europe, and APAC, we are looking for driven individuals that will help take us there.
The Opportunity

We are seeking an Account Executive to take ownership of the full sales cycle, acquire new business, and drive revenue growth across the US market. In this role you will work directly with prospective customers to understand their marketing objectives, showcase the value of the CAASie platform, guide them through their initial spend, and complete handover to the Customer Success team for after-sales support.

The ideal candidate is a confident, consultative seller who is motivated by results and comfortable operating with a high degree of autonomy in an outcome-driven, remote-first environment. You do not need to be handed a playbook—you already know how to build a pipeline, manage a deal, and close.

What You Will Do

  • Drive New Business: Manage the entire sales cycle from discovery and qualification through to contract execution.
  • Engage & Consult: Conduct discovery calls to understand customer challenges and goals, delivering compelling product demonstrations tailored to their specific needs.
  • Build the Pipeline: Create and manage a healthy pipeline through a combination of inbound and outbound activity.
  • Close Deals: Create marketing proposals, negotiate terms, and close new business to meet monthly, quarterly, and annual revenue targets.
  • Manage Relationships: Develop relationships with key decision-makers across marketing, media, and business leadership teams.
  • CRM & Forecasting: Accurately forecast sales results and maintain exceptional CRM hygiene and activity tracking in HubSpot.
  • Collaborate Seamlessly: Partner with Customer Success for smooth post-sale handovers and collaborate with Marketing on pipeline generation.
  • Provide Expertise: Develop a thorough working knowledge of the CAASie platform, helping customers interpret campaign data and maximize their value.

What Success Looks Like

  • First 3 Months: Establish deep platform knowledge, set up and consistently update HubSpot, and build an active, qualified pipeline underway across priority target accounts.
  • By 6 Months: Document and establish outreach processes, close and onboard new accounts, and actively manage a strong pipeline with no silent or at-risk relationships.
  • By 12 Months: Meet or exceed your annual revenue target, ensure high customer satisfaction across the sales process, and use forecasting data to inform future commercial planning.
  • Behavioral Excellence: You act like an stakeholder, communicate with clarity, remain proactive rather than reactive, and stay incredibly close to your deals from day one.

Requirements (Must-Haves)

  • 3 or more years of experience as an Account Executive or in a similar quota-driven B2B SaaS sales role.
  • Demonstrated track record of consistently achieving or exceeding revenue targets.
  • Strong consultative sales and discovery skills, with the ability to tailor pitches to specific customer situations.
  • Experience delivering software demonstrations and commercial presentations to multiple levels of seniority.
  • Ability to manage multiple opportunities simultaneously without losing pipeline discipline.
  • Confident HubSpot user with strong forecasting and pipeline management habits.
  • Excellent written and verbal communication skills.
  • Self-motivated and comfortable operating autonomously in a remote-first environment.

What Will Set You Apart

  • SaaS sales experience in advertising technology, media technology, or martech.
  • Experience selling directly to marketing teams, agencies, or enterprise clients who buy media or technology.
  • A background in a start-up or high-growth environment where you have successfully built a pipeline without heavy marketing or brand support.
  • A genuine interest in the DOOH and ad-tech space, complete with market awareness and opinions that clients can feel during conversations.
  • While the role is fully-remote, candidates based in Florida will be given special consideration.

What we offer
At CAASie we invest heavily in developing our people to their full potential and provide unmatched opportunities for career progression. We also offer generous employee benefits including flexible work arrangements and a healthy work-life balance.

If you're excited about this opportunity and want to be part of our team, we'd love to hear from you.