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Customer Success Architect Jobs in Boca Raton, FL

Security Architect

Deerfield Beach, FL ยท On-site

$63 - $81.25/hr

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United ... Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost ...

Senior IT Architect

Wellington, FL ยท On-site

$130 - $190/hr

... success and safety for those who serve their nation. Led by our talented teams around the world ... our customers and partners.We have a top-tier portfolio of businesses, including Cubic ...

Senior Software Architect

Plantation, FL ยท On-site

$128K - $174K/yr

... external customers alike. Our goal is to transform the healthcare industry for the better! We ... Join our team and take part in shaping healthcare, contributing to the success of our company and ...

Senior Software Architect

Plantation, FL ยท On-site

$128K - $174K/yr

... external customers alike. Our goal is to transform the healthcare industry for the better! We ... Join our team and take part in shaping healthcare, contributing to the success of our company and ...

Senior Software Architect

Plantation, FL ยท On-site

$128K - $174K/yr

... external customers alike. Our goal is to transform the healthcare industry for the better! We ... Join our team and take part in shaping healthcare, contributing to the success of our company and ...

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Customer Success Architect information

See Boca Raton, FL salary details

$94.9K

$118.6K

$139.5K

How much do customer success architect jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer success architect in Boca Raton, FL is $118,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,800.00 and $130,500.00 per year, depending on experience, location, and employer.

What is a customer success architect?

Customer Success Architects are professionals who work with clients to ensure they effectively implement and maximize the value of a company's products or services. They combine deep technical knowledge with customer-facing skills to help organizations solve complex business challenges using specific solutions. Their responsibilities include providing technical guidance, best practices, and strategic planning to help customers achieve their goals and drive product adoption. This role often acts as a bridge between the customer, support, and product teams to ensure long-term success.

What are the key skills and qualifications needed to thrive as a customer success architect?

To thrive as a Customer Success Architect, you need a deep understanding of technical solutions, customer onboarding, and project management, often backed by a degree in computer science or related fields. Familiarity with cloud platforms, CRM tools, and certifications like AWS Certified Solutions Architect or Salesforce certifications are typically required. Excellent communication, problem-solving, and relationship-building skills help foster strong partnerships and drive customer outcomes. These capabilities are crucial for ensuring customer satisfaction, long-term adoption, and the success of complex technical deployments.

How does a customer success architect typically collaborate with other teams to ensure client satisfaction?

Customer Success Architects often work closely with sales, product management, and engineering teams to deliver tailored solutions that align with client goals. They act as technical advisors, translating client needs into actionable plans and ensuring that product implementations run smoothly. Regular cross-functional meetings and clear communication are key, as they help address client concerns quickly and optimize the client's experience throughout their journey. This collaborative environment fosters both successful outcomes for clients and professional growth for the Customer Success Architect.

What is the difference between Customer Success Architect vs Customer Success Manager?

AspectCustomer Success ArchitectCustomer Success Manager
CredentialsTypically requires experience in customer success, technical knowledge, and certifications like CSPO or CSCPOften holds a bachelor's degree in business or related field, with customer success certifications
Work EnvironmentWorks closely with technical teams, product development, and clients to design success strategiesManages client relationships, onboarding, and ongoing support
Employer & Industry UsageUsed in SaaS, tech, and enterprise software companies focusing on technical success planningCommon across various industries including SaaS, finance, and healthcare for client retention

The Customer Success Architect focuses on designing tailored success strategies and technical solutions, often collaborating with product and technical teams. In contrast, the Customer Success Manager primarily manages client relationships, onboarding, and ongoing support to ensure customer satisfaction and retention.

Is customer success an entry level job?

Customer Success Architect roles are typically mid- to senior-level positions that require prior experience in customer success, account management, or related fields. While some companies may offer entry-level customer success roles, the architect position usually demands strong communication skills, technical knowledge, and industry experience. Certifications in customer success or related tools can be beneficial for advancement but are not usually sufficient for an architect-level role without relevant experience.

What does a customer success architect do?

A customer success architect designs and implements strategies to ensure clients effectively use a company's products or services, often collaborating with sales, support, and technical teams. They analyze customer needs, develop tailored solutions, and may use tools like CRM software to improve customer satisfaction and retention.

What are popular job titles related to Customer Success Architect jobs in Boca Raton, FL?

For Customer Success Architect jobs in Boca Raton, FL, the most frequently searched job titles are:

What cities near Boca Raton, FL are hiring for Customer Success Architect jobs?

Cities near Boca Raton, FL with the most Customer Success Architect job openings:

Security Architect

3Core Systems, Inc

Deerfield Beach, FL โ€ข On-site

$63 - $81.25/hr

Other

Posted 23 days ago


Job description

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Costโ€“efficient and Competitive Solutions and Resources.
3Core Systems is looking for Business Enablement Architectfor one of our clients in Deerfield Beach, FL (Hybrid)

Job Description: Business Enablement Architect

  • Reports To: Director, Business Enablement (BU-aligned)

Role Summary

The Business Enablement Architect is a senior-level individual contributor responsible for securely enabling business capabilities through intentional architecture, risk-informed design, and governance alignment. This role operates at the intersection of business strategy, technology architecture, security architecture, and delivery executionโ€”ensuring that new and evolving solutions align with enterprise standards while accelerating value delivery.

The role partners closely with BU IT teams, Platform teams, Enterprise Architecture, Information Security, and external vendors to translate business intent into architecturally sound, secure, and operable solutions. A core accountability is providing architecture leadership, security design oversight, and risk input across Delivery Intents, New Technology Reviews, InfoSec Deviation Forms (IDFs), and the Business Enablement work intake process.

This is a T-shaped role requiring deep expertise in one or more domains combined with working breadth across solution architecture, security architecture, infrastructure, cloud, identity, data, and integrations.

Key Responsibilities

1. Technology & Security Architecture Leadership

  • Act as the BU-aligned Solution Architect, ensuring solutions are designed with security-by-design and security-by-default principles.
  • Identify, assess, and articulate architectural and security risksโ€”including data protection, identity and access management, integration security, third-party risk, infrastructure and network security, logging and monitoring, application security, and resilience considerations.
  • Co-author secure solution designs with BU IT Delivery Architects, validating that non-functional and security requirements are met.
  • Complete all Security Sections of the Delivery Intent.
  • Partner with InfoSec, Platform, and Enterprise Architecture teams to ensure alignment with enterprise security standards, control requirements, and risk tolerancesโ€”without unnecessarily slowing delivery.
  • Provide documented security architecture input (including InfoSec Baseline Security Requirements attestation) to support risk acceptance, mitigation planning, or escalation.
  • Define or draft informal patterns, working with platform team, when gaps exist; determine control mitigation approaches when pattern effectiveness is in question. Ensure ad-hoc patterns are reviewed and approved by Enterprise Architecture and Information Security.
  • Support security event response, by providing details of the solution design and components to the team tasked with researching and resolving the event.
  • Shepherd projects from inception through Service Transition, maintaining architectural continuity and intent.

2. Architecture Governance (ARB / SARB)

  • Represent Business Enablement in Architecture Review Board (ARB) sessions for assigned BU solutions. Ensure sufficient coverage is in place to support the BUIT Architect in addressing all questions and securing ARB approval.
  • Engage the Security Architecture Review Board (SARB) via the office-hours model when InfoSec team engagement is needed.
  • Contribute to Delivery Intent reviews as a security and technology compliance contributor, validating alignment with:
    • Enterprise architecture principles and approved technology standards
    • InfoSec Baseline Security Requirements across security domains (data protection, IAM, infrastructure/network security, logging/monitoring, application security)
    • Target-state roadmaps and approved patterns
  • Contribute to New Technology Reviews, evaluating:
    • Architectural fit and overlap with existing platforms
    • Security implications and control gaps
    • Operational and support impacts
    • Long-term sustainability and vendor risk
  • Clearly document decisions, conditions, and follow-up actions resulting from ARB/SARB engagement.

3. InfoSec Deviation Form (IDF) & Risk Documentation

  • Author and contribute to InfoSec Deviation Forms (IDFs) when proposed solutions deviate from approved or published security standards or technical standards.
  • Gather required information from all involved parties (Delivery Architects, BU IT, Platform, Cyber Risk Management) to complete the IDF.
  • Ensure IDFs are reviewed by appropriate stakeholders and retained with supporting documentation by Cyber Risk Management.
  • Contribute risk perspective and architectural considerations to prioritization, sequencing, and sponsorship discussions during the work intake process.

 

4. Delivery Partnership & Enablement

  • Partner with delivery teams throughout execution to interpret architectural intent, resolve design issues, and manage trade-offs as constraints evolve.
  • Support teams with reference architectures, guardrails, and patterns that accelerate delivery while maintaining consistency and security.
  • Engage vendors and third parties to validate architectural and security alignment with enterprise expectations.
  • Provide RFI/RFP technical and security input; evaluate vendor responses.
  • Support BU IT long-term planning, budgeting, and forecasting with architectural input.
  • Identifies day-to-day process improvements and automation opportunities. Ensures improvements are delivered.

5. Intake / Demand Shaping & Ways of Working

  • Help shape demand early by engaging during intake, clarifying scope, and routing work appropriatelyโ€”especially when architectural input is needed
  • Use Azure DevOps (ADO) as the system of record for work tracking, accountability, and progress visibility.
  • Support Agile Ways of Working:
    • Attends BUIT/SecTechOps PI planning events, communicate demand and urgency.
    • Attends BU BE daily standups, monitors progress, and orchestrates efforts to address backlog commitments. Coaches BU BE Architects and Engineers to ensure proper processes are followed and the right questions are asked and addressed.

Decision Rights & Accountability

  • Validate that non-functional and security requirements are met in proposed designs.
  • Define or draft informal patterns when gaps exist, working with platform and security teams.
  • Determine control mitigation approaches when pattern effectiveness is in question.
  • Recommend and influence architecture and security decisions impacting BU solutions.
  • Escalate material architectural or security risks through appropriate governance channels (SARB office hours, Cyber Risk Management, Director escalation).
  • Act as an independent, risk-aware advisorโ€”balancing speed, cost, and control rather than serving as a gatekeeper.

Measures of Success

  • Business initiatives progress with clear architectural intent and fewer late-stage surprises.
  • Security risks are identified early, documented clearly, and managed intentionally.
  • ARB reviews are efficient, outcome-focused, and enable delivery rather than delaying it.
  • Delivery teams demonstrate increasing reuse of approved patterns and platforms.
  • IDFs are completed thoroughly and on time when security deviations are required.
  • Non-functional and security requirements are validated before solutions enter production.
  • Stakeholder satisfaction with solution feasibility, clarity, and security posture.
  • Influences and recommends solution architecture decisions by providing options, tradeoffs, and pattern-aligned guidance; escalates material risks and unresolved design conflicts through governance channels
  • Improved governance throughput/quality: more packages pass with minimal rework (e.g., โ€œpass on first attemptโ€ concepts used in BE goal setting).
  • Reduced cycle time from new tech / DI package creation through approvals, aligned to the organizationโ€™s interest in measuring time-to-approval and volume metrics.
  • Quarterly and daily commitments are completed on time and as promised.