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Customer Success Architect Jobs in Boca Raton, FL

Commvault

Associate Sales Engineer

Fort Lauderdale, FL · Remote

... customer success. Lead technical discovery sessions with executive, architectural, operational, and security stakeholders to understand business objectives, technical requirements and success ...

Commvault

Associate Sales Engineer

Fort Lauderdale, FL · On-site

... customer success. • Lead technical discovery sessions with executive, architectural, operational, and security stakeholders to understand business objectives, technical requirements and success ...

Celsius

Senior Solutions Architect

Boca Raton, FL

Every employee has a stake in our success. We create a collaborative culture built on inclusivity ... Define ERP integration strategy with other enterprise systems such as CRM, WMS, TMS, eCommerce, and ...

Celsius

Senior Solutions Architect

Boca Raton, FL · On-site

Every employee has a stake in our success. We create a collaborative culture built on inclusivity ... Define ERP integration strategy with other enterprise systems such as CRM, WMS, TMS, eCommerce, and ...

Celsius

Senior Solutions Architect

Boca Raton, FL · On-site

Every employee has a stake in our success. We create a collaborative culture built on inclusivity ... Define ERP integration strategy with other enterprise systems such as CRM, WMS, TMS, eCommerce, and ...

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All JobsCustomer Success Architect JobsCustomer Success Architect Jobs in Boca Raton, FL

Customer Success Architect information

See Boca Raton, FL salary details

$94.9K

$118.6K

$139.5K

How much do customer success architect jobs pay per year?

As of Aug 4, 2026, the average yearly pay for customer success architect in Boca Raton, FL is $118,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,800.00 and $130,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success architect?

To thrive as a Customer Success Architect, you need a deep understanding of technical solutions, customer onboarding, and project management, often backed by a degree in computer science or related fields. Familiarity with cloud platforms, CRM tools, and certifications like AWS Certified Solutions Architect or Salesforce certifications are typically required. Excellent communication, problem-solving, and relationship-building skills help foster strong partnerships and drive customer outcomes. These capabilities are crucial for ensuring customer satisfaction, long-term adoption, and the success of complex technical deployments.

Is customer success an entry level job?

Customer Success Architect roles are typically mid- to senior-level positions that require prior experience in customer success, account management, or related fields. While some companies may offer entry-level customer success roles, the architect position usually demands strong communication skills, technical knowledge, and industry experience. Certifications in customer success or related tools can also be beneficial for advancement.

How does a customer success architect typically collaborate with other teams to ensure client satisfaction?

Customer Success Architects often work closely with sales, product management, and engineering teams to deliver tailored solutions that align with client goals. They act as technical advisors, translating client needs into actionable plans and ensuring that product implementations run smoothly. Regular cross-functional meetings and clear communication are key, as they help address client concerns quickly and optimize the client's experience throughout their journey. This collaborative environment fosters both successful outcomes for clients and professional growth for the Customer Success Architect.

What does a customer success architect do?

A customer success architect designs and implements strategies to ensure clients effectively use a company's products or services, often collaborating with sales, support, and technical teams. They analyze customer needs, develop tailored solutions, and may use tools like CRM software to improve customer satisfaction and retention.

What is a customer success architect?

Customer Success Architects are professionals who work with clients to ensure they effectively implement and maximize the value of a company's products or services. They combine deep technical knowledge with customer-facing skills to help organizations solve complex business challenges using specific solutions. Their responsibilities include providing technical guidance, best practices, and strategic planning to help customers achieve their goals and drive product adoption. This role often acts as a bridge between the customer, support, and product teams to ensure long-term success.

What is the difference between Customer Success Architect vs Customer Success Manager?

AspectCustomer Success ArchitectCustomer Success Manager
CredentialsTypically requires experience in customer success, technical knowledge, and certifications like CSPO or CSCPOften holds a bachelor's degree in business or related field, with customer success certifications
Work EnvironmentWorks closely with technical teams, product development, and clients to design success strategiesManages client relationships, onboarding, and ongoing support
Employer & Industry UsageUsed in SaaS, tech, and enterprise software companies focusing on technical success planningCommon across various industries including SaaS, finance, and healthcare for client retention

The Customer Success Architect focuses on designing tailored success strategies and technical solutions, often collaborating with product and technical teams. In contrast, the Customer Success Manager primarily manages client relationships, onboarding, and ongoing support to ensure customer satisfaction and retention.

What are popular job titles related to Customer Success Architect jobs in Boca Raton, FL? For Customer Success Architect jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success Architect jobs in Boca Raton, FL look for? The top searched job categories for Customer Success Architect jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Success Architect jobs? Cities near Boca Raton, FL with the most Customer Success Architect job openings:
Customer Success Architect jobs near you

CRM Specialist, Lion Holdings

Valuetainment

Fort Lauderdale, FL • On-site

Full-time

Re-posted 8 days ago

Job description

You own and lead technical delivery. You manage integration architecture, coordinate with developers, ensure infrastructure readiness, and build trusted relationships. Hello CRM Specialist! Join us.
The CRM Specialist focuses on connecting the HubSpot platform with other systems and tools to improve data flow, automate processes, and enhance overall business operations. This role involves designing, implementing, and managing integrations, troubleshooting issues, and ensuring data accuracy and integrity. The CRM Specialist works closely with various teams (marketing, sales, customer success) to understand needs, develop solutions, and provide training and support.
Job Responsibilities
  • Integration Design and Implementation: Develop and implement scalable solutions for data migration, system configuration, and HubSpot integrations with other platforms; must have comprehensive and detailed knowledge
  • Data Management: Ensure data accuracy and integrity within HubSpot and across integrated systems, including data mapping, cleansing, and transformation
  • Troubleshooting and Support: Troubleshoot integration issues, perform root cause analysis, and implement fixes to ensure smooth operation and data synchronization
  • Collaboration and Communication: Collaborate with internal teams (marketing, sales, customer success, IT) and external clients to understand requirements, design solutions, and provide training and support
  • Process Optimization: Identify areas for improvement in existing workflows and implement solutions to enhance efficiency and automation
  • Documentation: Create and maintain comprehensive documentation for all integrations, configurations, and workflows
  • Staying Updated: Stay informed about the latest HubSpot features and best practices, as well as relevant technologies and trends in the integration space

Job Qualifications
  • Must have 3+ years of experience with - and strong knowledge of - CRM architecture (e.g., HubSpot, Zoho, Salesforce, MS Dynamics, SAP), marketing, sales, and service hubs, including workflows, custom objects, properties, and integrations; HubSpot Certification preferred
  • Must have general knowledge of database structure, data integration experience with data mapping, cleansing, transformation, and validation, as well as ETL processes
  • Must have experience with APIs, custom scripts, and technologies like Python, Node.js, or PHP for integration development
  • Must be able to identify, analyze, and resolve complex technical issues related to integrations
  • Must be collaborative with excellent verbal and written communication skills for interacting with both technical and non-technical audiences
  • Must be able to manage multiple projects, meet deadlines, and ensure successful project delivery; knowledge of Monday is ideal

Compensation: Salary + Performance-Based Bonus, Comprehensive Benefits Package. Final compensation will be determined based on experience and skills and may vary from the range listed above.
https://www.youtube.com/c/valuetainment
Lion Holdings is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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