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Customer Success Associate Remote Jobs in Iowa (NOW HIRING)

Fundraise Up

Sales Analytics Manager

Estherville, IA · On-site +1

Location: remote in North America (EST and CST) * Stock options About Fundraise Up We're Fundraise ... Create and maintain dashboards and reports that track key success metrics * Analyze customer and ...

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Liveops

Remote Customer Service Representative

Ames, IA · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

We believe in you and invest in your success! From the very beginning, our coaches and trainers ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

Liveops

Remote Customer Service Representative

Ankeny, IA · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Alteryx

Sales Representative

Nevada, IA · Remote

$120K - $150K/yr

Partner with Customer Success (where applicable) to ensure customers achieve outcomes and are ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

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All JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Iowa

Customer Success Associate Remote information

See Iowa salary details

$17.4K

$49.8K

$87.4K

How much do customer success associate remote jobs pay per year?

As of May 29, 2026, the average yearly pay for customer success associate remote in Iowa is $49,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Iowa? The most popular types of Customer Success Remote jobs in Iowa are:
What are popular job titles related to Customer Success Associate Remote jobs in Iowa? For Customer Success Associate Remote jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Iowa look for? The top searched job categories for Customer Success Associate Remote jobs in Iowa are:
What cities in Iowa are hiring for Customer Success Associate Remote jobs? Cities in Iowa with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Iowa as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $49,773 per year, or $23.9 per hour.
Sales Analytics Manager

Sales Analytics Manager

Fundraise Up

Estherville, IA • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

Job description

Highlights
  • OTE (On-Target Earnings): $130,000 - $145,000
  • Location: remote in North America (EST and CST)
  • Stock options
About Fundraise Up

We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver.

About The Role

We are looking for a Sales Analytics Manager to join our Revenue Operations Team here at FundraiseUp. As a Sales Analytics Manager, you'll analyze data, spot trends, and lead initiatives to boost both customer success and business results. You'll work closely with cross-functional teams including Success, Product, Finance and Leadership to turn insights into action.

Key Responsibilities
  • Create and maintain dashboards and reports that track key success metrics
  • Analyze customer and prospect behavior, product usage, and retention data to drive company strategy
  • Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction
  • Collaborate with Finance to build models and forecasts that inform strategic decisions
  • Plan, manage, and deploy customer and/or prospect territories
  • Effectively communicate data-driven findings and strategic recommendations to key stakeholders
  • Design and implement process improvements to drive scalability
Skills and Qualifications
  • Minimum of 6 years of experience in RevOps, Sales Ops or similar Finance roles (bonus if at a startup or SaaS company).
  • Strong analytical skills with fluency in SQL, Excel/Google Sheets, and data visualization tools (Looker, Tableau, or similar).
  • An effective communicator who can transform complex data into clear, actionable insights.
  • Able to thrive in a dynamic environment with evolving priorities.
  • Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT) and customer success platforms like Gainsight, Catalyst, or ChurnZero.
  • A self-motivated individual with natural curiosity and initiative.
Perks & Benefits
  • Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
  • FSA and HSA Spending Account.
  • 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
  • 401(k) plan with company match.
  • 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
  • Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
  • Generous home office stipend to support your remote workspace.
  • Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
  • Charitable giving program and paid volunteer time off with registered non-profits.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.***

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