Customer Success Manager
$70K - $95K/yr
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year ... Our platform combines data analytics with proven engagement strategies to help companies build ...
Customer Success Manager
$70K - $95K/yr
Customer Success Manager - First Customer Success Hire | Software Startup $70,000 - $95,000/year ... Our platform combines data analytics with proven engagement strategies to help companies build ...
Customer Success Manager
Atlanta, GA · On-site
Analyze usage trends, volumes, and performance data to identify anomalies, risks, or optimization ... Customer Success platforms * Experience in identity verification, fraud prevention, or related ...
Customer Success Manager
Atlanta, GA · On-site
Analyze usage trends, volumes, and performance data to identify anomalies, risks, or optimization ... Customer Success platforms * Experience in identity verification, fraud prevention, or related ...
Customer Success Manager
Atlanta, GA · On-site
Analyze usage trends, volumes, and performance data to identify anomalies, risks, or optimization ... Customer Success platforms * Experience in identity verification, fraud prevention, or related ...
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Customer Success Manager
Atlanta, GA · On-site
Analyze usage trends, volumes, and performance data to identify anomalies, risks, or optimization ... Customer Success platforms * Experience in identity verification, fraud prevention, or related ...
Analyze usage trends, volumes, and performance data to identify anomalies, risks, or optimization ... Customer Success platforms * Experience in identity verification, fraud prevention, or related ...
Analyze usage trends, volumes, and performance data to identify anomalies, risks, or optimization ... Customer Success platforms * Experience in identity verification, fraud prevention, or related ...
Manager, Customer Success Overview: We are seeking a strategic and people-centric Manager of ... Monitor and analyze customer health metrics, and proactively address risks and opportunities across ...
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Manager, Customer Success Overview: We are seeking a strategic and people-centric Manager of ... Monitor and analyze customer health metrics, and proactively address risks and opportunities across ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Position Title: Customer Success Advocate Responsibilities: • Google Contacts Onboarding ... analytical abilities. o Ability to work independently and as part of a team. o Customer-centric ...
Position Title: Customer Success Advocate Responsibilities: • Google Contacts Onboarding ... analytical abilities. o Ability to work independently and as part of a team. o Customer-centric ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Skilled in process analysis and improvement with demonstrated business benefits * Proficient in ...
Customer Success Manager
Norcross, GA · Remote
Scholarship Programs Position Summary The Customer Success Manager is responsible for establishing ... Use predictive analytics and other data-driven methods to identify at-risk accounts and expansion ...
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Customer Success Manager
Norcross, GA · Remote
Scholarship Programs Position Summary The Customer Success Manager is responsible for establishing ... Use predictive analytics and other data-driven methods to identify at-risk accounts and expansion ...
Customer Success Manager Overview: As a Customer Success Manager at Incident IQ, you will play a ... Data Analysis: * Utilize data and metrics to track customer usage, identify trends, and recommend ...
New
Quick apply
Customer Success Manager Overview: As a Customer Success Manager at Incident IQ, you will play a ... Data Analysis: * Utilize data and metrics to track customer usage, identify trends, and recommend ...
New
Customer Success Manager
Norcross, GA · On-site
Scholarship Programs Position Summary The Customer Success Manager is responsible for establishing ... Use predictive analytics and other data-driven methods to identify at-risk accounts and expansion ...
Customer Success Manager
Norcross, GA · On-site
Scholarship Programs Position Summary The Customer Success Manager is responsible for establishing ... Use predictive analytics and other data-driven methods to identify at-risk accounts and expansion ...
Customer Success Specialist
Alpharetta, GA · On-site +1
Customer Success Specialist At Allegion, we help keep the people you know and love safe and secure ... Advanced problem-solving abilities and strong client needs analysis skill * High School Diploma or ...
Customer Success Specialist
Alpharetta, GA · On-site +1
Customer Success Specialist At Allegion, we help keep the people you know and love safe and secure ... Advanced problem-solving abilities and strong client needs analysis skill * High School Diploma or ...
Customer Success Manager Overview: As a Customer Success Manager at Incident IQ, you will play a ... Data Analysis: * Utilize data and metrics to track customer usage, identify trends, and recommend ...
New
Quick apply
Customer Success Manager Overview: As a Customer Success Manager at Incident IQ, you will play a ... Data Analysis: * Utilize data and metrics to track customer usage, identify trends, and recommend ...
New
Customer Success Specialist (Preferred candidates would be in the Atlanta Metro area for in person ... Advanced problem-solving abilities and strong client needs analysis skill * High School Diploma or ...
Customer Success Specialist (Preferred candidates would be in the Atlanta Metro area for in person ... Advanced problem-solving abilities and strong client needs analysis skill * High School Diploma or ...
Customer Success Manager
Kennesaw, GA · On-site +1
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Track, analyze, and explain usage trends and adoption metrics on a regular cadence * Translate data ...
Customer Success Manager
Kennesaw, GA · On-site +1
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Track, analyze, and explain usage trends and adoption metrics on a regular cadence * Translate data ...
Customer Success Specialist (Preferred candidates would be in the Atlanta Metro area for in person ... Advanced problem-solving abilities and strong client needs analysis skill * High School Diploma or ...
Customer Success Specialist (Preferred candidates would be in the Atlanta Metro area for in person ... Advanced problem-solving abilities and strong client needs analysis skill * High School Diploma or ...
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Track, analyze, and explain usage trends and adoption metrics on a regular cadence * Translate data ...
The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team ... Track, analyze, and explain usage trends and adoption metrics on a regular cadence * Translate data ...
Customer Success Analyst information
See Decatur, GA salary details
$18.31 - $22.66
8% of jobs
$22.66 - $27.01
2% of jobs
$27.01 - $31.36
14% of jobs
$31.47 is the 25th percentile. Wages below this are outliers.
$31.36 - $35.72
32% of jobs
$35.72 - $40.07
14% of jobs
$42.61 is the 75th percentile. Wages above this are outliers.
$40.07 - $44.42
9% of jobs
$44.42 - $48.77
6% of jobs
$48.77 - $53.13
3% of jobs
$53.13 - $57.48
3% of jobs
$57.48 - $61.83
5% of jobs
$61.83 - $66.18
3% of jobs
$18
$39
$66
How much do customer success analyst jobs pay per hour?
As of Jun 19, 2026, the average hourly pay for customer success analyst in Decatur, GA is $39.56, according to ZipRecruiter salary data. Most workers in this role earn between $31.68 and $44.81 per hour, depending on experience, location, and employer.
How much does a CSM get paid?
Customer Success Managers (CSMs) typically earn an average salary ranging from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may start lower, while those with specialized skills or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions.
How does a Customer Success Analyst typically collaborate with other departments to drive customer satisfaction?
Customer Success Analysts regularly work cross-functionally with teams such as Sales, Product, and Support to ensure a seamless customer experience. They analyze customer data to identify trends and communicate actionable insights to product teams for improvements, while also sharing feedback with sales to refine onboarding processes. Effective collaboration enhances issue resolution and helps tailor solutions, ultimately driving higher customer satisfaction and retention. This interdepartmental teamwork is a core part of the role and offers valuable exposure to different aspects of the business.
What are the key skills and qualifications needed to thrive as a Customer Success Analyst, and why are they important?
To thrive as a Customer Success Analyst, you need strong analytical skills, customer relationship management experience, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, data analysis tools, and customer engagement software is typically expected. Outstanding communication, problem-solving, and empathy help you build trust and proactively address client needs. These skills are essential for retaining customers, maximizing satisfaction, and driving business growth.
What is the difference between Customer Success Analyst vs Customer Support Specialist?
| Aspect | Customer Success Analyst | Customer Support Specialist |
|---|---|---|
| Primary Focus | Proactively manages customer relationships to ensure satisfaction and retention | Responds to customer inquiries and resolves issues as they arise |
| Required Skills | Data analysis, communication, relationship management | Troubleshooting, communication, product knowledge |
| Work Environment | Customer success teams, account management | Help desks, support centers |
| Common Industry Usage | SaaS, tech, subscription services | Tech, retail, service industries |
While both roles involve customer interaction, a Customer Success Analyst focuses on proactive relationship management and retention strategies, whereas a Customer Support Specialist handles reactive issue resolution. Understanding these differences helps in choosing the right career path or job search focus.
What qualifications are needed for a CSM role?
A Customer Success Manager (CSM) role typically requires a bachelor's degree in business, marketing, or a related field, along with strong communication, interpersonal, and problem-solving skills. Experience in customer service, account management, or SaaS environments is often preferred, and familiarity with customer success tools like CRM software can be beneficial.
What does a customer success analyst do?
A customer success analyst monitors and analyzes customer data to ensure clients achieve their desired outcomes with a company's products or services. They identify trends, resolve issues, and collaborate with sales and support teams to improve customer satisfaction and retention, often using tools like CRM software and data analysis platforms.
Do CSMS make good money?
Customer Success Managers (CSMs) and analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, often supplemented with bonuses and benefits. Skills in customer relationship management tools and data analysis can influence earning potential.
What are popular job titles related to Customer Success Analyst jobs in Decatur, GA? For Customer Success Analyst jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Analyst jobs in Decatur, GA look for? The top searched job categories for Customer Success Analyst jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Success Analyst jobs? Cities near Decatur, GA with the most Customer Success Analyst job openings:
$70K - $95K/yr
Full-time
Medical, Dental, Vision, PTO
Posted 21 days ago
Job description
Customer Success Manager - First Customer Success Hire | Software Startup
$70,000 - $95,000/year + Bonus
Hybrid in Atlanta | Full-time
HR Tech | SaaS | Customer Success
About the Role
Join our fast-growing HR technology startup as our first Customer Success Manager. Help companies reduce turnover and hire better talent using our innovative platform. Ground-floor opportunity with significant career growth potential.
Compensation & Benefits:
Competitive salary: $70,000 - $95,000 based on experience
Performance Bonus
Health, dental, and vision insurance
PTO
Work Environment:
Hybrid work environment, but strong preference for candidates who live close enough to walk, bike or scooter to the office. We will help the successful candidate move near to the office.
3 days in the office are expected. Most of us are here 4 or 5 days. Friday is Fun Shirt Friday.
Fast-paced startup culture
Growth Opportunities:
Shape the customer success function from day one
Direct access to founders and leadership team
Potential to build and lead a team as we scale
Exposure to all aspects of startup operations
About Our Company
We're a software startup transforming how employers hire and retain top talent. Our platform combines data analytics with proven engagement strategies to help companies build stronger teams and reduce costly turnover.
Company Culture
Customer-first mindset in everything we do
Data-driven decision making
Transparency and open communication
Ownership and accountability
Fast learning and continuous improvement
Our Recruiting Process:
1. A person will review your resume'
2. Those who pass the first screen will receive an AI interview call to ask about basic screening questions.
3. Those who pass the second screen will receive a video interview about specific customer success topics.
4. The next step will be a person to person interview conducted over the web.
5. The final step is an in person office interview.
Thank you for considering Canary Hiring Technolgoies and good luck!
Key Responsibilities
Manage customer relationships from onboarding through renewal.
Drive product adoption and ensure customers achieve hiring and retention goals.
Build customer success processes, playbooks, and training materials from scratch.
Analyze customer data to identify trends and improvement opportunities.
Partner with Sales, Product, and Engineering teams on customer feedback.
Create and track success metrics (NPS, retention, adoption rates, ROI).
Identify upsell and expansion opportunities within existing accounts.
Required Qualifications
3+ years in customer success, account management, or client-facing B2B roles
SaaS experience required
Proven track record managing multiple accounts and driving retention
Strong communication and relationship-building skills
Proficient with CRM systems and data analysis tools
Bachelor's degree
Preferred Qualifications
B2B SaaS customer success experience
HR technology or talent acquisition software background
Experience building CS processes at early-stage companies
Familiarity with people analytics or employee engagement platforms
Bonus, experience with AI agents
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a optionally a Cover Letter.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.