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Customer Strategy Manager Jobs in Vermont (NOW HIRING)

Burlington

Strategy Manager

Burlington, VT · On-site

Position Overview Summary The Strategy Manager will leading initiatives that drive company growth ... Burlington associates make a difference in the lives of customers, colleagues, and the communities ...

Burlington

VP Strategy

Burlington, VT

He/she will lead cross-functional initiatives, drive customer insights across formats, and monitor ... Manage and monitor progress of the broad-based growth strategy agenda to ensure we are delivering ...

Lantern

Strategy Analyst

Barre, VT · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Burlington, VT · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Colchester, VT · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Essex Junction, VT · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

Lantern

Strategy Analyst

Montpelier, VT · On-site

Your customers aren't just the individuals using your product. They are the driving factor in your ... top management consulting, strategy, tech, and/or startup Operation or Product roles * High ...

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Showing results 1-20

All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Vermont

Customer Strategy Manager information

See Vermont salary details

$122.8K

$149.1K

$172.2K

How much do customer strategy manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer strategy manager in Vermont is $149,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,600.00 and $162,100.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.
What job categories do people searching Customer Strategy Manager jobs in Vermont look for? The top searched job categories for Customer Strategy Manager jobs in Vermont are:
What cities in Vermont are hiring for Customer Strategy Manager jobs? Cities in Vermont with the most Customer Strategy Manager job openings:
Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in Vermont as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $149,121 per year, or $71.7 per hour.

Strategy Manager

Burlington

Burlington, VT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Position OverviewJob Description Summary
The Strategy Manager will leading initiatives that drive company growth and profitability and further our strategic goals (as outlined in Burlington 2.5). This is a highly visible position with significant interaction with senior company executives.
You will regularly be posed with complex business questions and will be asked to develop an approach, analytical plan, and a recommendation that will be presented to senior leadership to guide tangible decisions. To lead that work, you will need to work cross-functionally and be able to leverage a wide range of qualitative and quantitative insights from your internal network, internal systems, and external data sources. Recommendations will include practical solutions that improve Burlington's off-price execution.
This role requires exceptional problem solving skills, strong analytical capabilities, and great communication skills (written, through presentations, and spoken). A collaborative mindset and genuine interesting in partnering broadly across the organization, is essential to driving the change we facilitate in this group.A Day in the Life

  • Investigate opportunities using a hypothesis-driven approach

  • Conduct insightful analysis using internal and external data, with the goal of identifying growth and profit improvement opportunities

  • Communicate sharp storylines calling out key insights from complex analyses

  • Develop business cases modeling ROI to secure financial approvals, as needed

  • Identify the key drivers of financial performance and linkage to strategic initiatives

  • Track results against the key operating and financial metrics for specific strategy initiatives

  • Follow through work to execution and manage transition to long-term partners

You'll Come With

  • Undergraduate degree in an analytical field from a top-tier educational institution; MBA or MS is preferred, but not required

  • 2-4 years of experience top-tier strategy consulting firm.

  • Alternately, for those without consulting background, 3-4 years in an analytical and relevant role with exposure to senior leaders

  • Experience in the Retail sector strongly preferred.

  • Structured & Logical Thinking - The ability to structure problems in a hypothesis driven approach, to understand the implications of strategic analysis, and to make data-supported recommendations

  • Analytical Rigor - Capability for conducting quantitative analysis and work with large data sets that need to be summarized, as well as incomplete datasets where practical assumptions are needed to overcome data gaps

  • Storytelling and Communication - Able to take data from various sources, leverage Excel, Word and PowerPoint to put together effective analysis, recommendations, and presentations

  • Passion for Retail - A people-friendly mindset who enjoys working with frontline associates, our merchants, and also our corporate executives; someone seeking to put our customer needs first and helping us become the destination of choice for the 'treasure hunt'

Come join our team. You're going to like it here!

You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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