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Customer Strategy Manager Jobs in Florida (NOW HIRING)

Acosta

Deal Strategy Manager

Jacksonville, FL

$93K - $128K/yr

We are seeking a Deal Strategy Manager, who will be responsible for working with the Acosta Group ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Acosta

Deal Strategy Manager

Jacksonville, FL · On-site

$93K - $128K/yr

We are seeking a Deal Strategy Manager, who will be responsible for working with the Acosta Group ... customers. Acosta Group is an equal opportunity employer and will ensure that applicants with ...

Td

Collections Strategy Manager

Jacksonville, FL · On-site

$120K - $145K/yr

Identify customer segments using behavioral, risk, and engagement data to optimize outreach and ... to Senior Management on critical strategies including non-standard and ad-hoc requests as ...

Paychex

Product Strategy Manager - AP

Saint Petersburg, FL · On-site +1

$98K - $154K/yr

Manages the overall customer experience, including the technical, functional, process, and policy considerations. Creatively defines and implements solutions to those challenges. * Manages strategic ...

TECO

Strategy and Risk Manager

Tampa, FL · On-site

Strategy and Risk Manager Company: Peoples Gas System State and City: Florida - Tampa Shift: 8 Hr ... impact customers, communities, and employees every day. You'll join a company that values ...

Paychex

Product Strategy Manager - AP

West Palm Beach, FL · On-site +1

$98K - $154K/yr

Manages the overall customer experience, including the technical, functional, process, and policy considerations. Creatively defines and implements solutions to those challenges. * Manages strategic ...

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Showing results 21-40

All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Florida

Customer Strategy Manager information

See Florida salary details

$86.3K

$104.8K

$121.1K

How much do customer strategy manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer strategy manager in Florida is $104,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $114,000.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.
What are popular job titles related to Customer Strategy Manager jobs in Florida? For Customer Strategy Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Strategy Manager jobs in Florida look for? The top searched job categories for Customer Strategy Manager jobs in Florida are:
What cities in Florida are hiring for Customer Strategy Manager jobs? Cities in Florida with the most Customer Strategy Manager job openings:
Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,807 per year, or $50.4 per hour.

Deal Strategy Manager

Acosta

Jacksonville, FL

$93K - $128K/yr

Full-time

Re-posted 2 days ago

Acosta rating

6.3

Company rating: 6.3 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

35th of 50 rated marketing agency

Job description

We are seeking a Deal Strategy Manager, who will be responsible for working with the Acosta Group OMNI Channel commercial teams in developing the strategy and deal structure for client contracts as they relate to renewals or new business opportunities. This role will be critical in collaborating with the commercial teams to ensure that commercial terms adhere to internal policies and that Acosta Group's revenue and margin thresholds are met, and that the agreed upon terms meet Acosta Group's long-term strategy for growth.

This role will guide the deal / contracting process through the system (Sales Force) from inception until sign off and will work with cross-functional teams including (but not limited to) contract administration, finance, legal, senior leadership, and onboarding to support teams.

Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath

Minimum Education Requirements: 

  • Bachelor's Degree is preferred, in a technical or business-related field

Experience Requirement: 

  • 5+ years of relevant work experience. 
  • 3+ years of experience in sales operations / commercialization
  • Experience in Salesforce preferred. 
  • Experience working in a fast paced, start-up environment. 

Knowledge, Skill and Ability Requirements: 

  • Ability to work independently and prioritize, organize, and work efficiently in a high-volume, results-oriented environment. 
  • Strong communication and interpersonal skills; must be able to foster & maintain strong partnering relationships with clients, sales and internal departments. 
  • Strong project management skills.
  • Impeccable organizational skills and experience managing multiple deadlines with quick turnarounds. 

Personal Skills Requirements:

  • Time Management
  • Strong Communication Skills
  • Analysis/Comprehension
  • Ability to Work without a Supervisor


#DiscoverYourPath

Essential Functions:

  • Strategize with business partners to construct client contracts/deals which meet Acosta Group guidelines and policies
  • Be the first point of contact for the contract process in Sales Force and guide deals from inception to signatures
  • Manage the day-to-day deal desk queue in Sales Force
  • Work closely with the pricing team to ensure that the pricing strategy is congruent with the business terms
  • Work closely with the legal team to ensure that terms and conditions of contracts are met
  • Review contracts and ensure that commercial/negative terms are negotiated/captured within the Acosta Group deal frameworks
  • Utilize market level data to determine appropriate framework for deals (ie. fixed fee vs variable fee vs stable market vs growing market)
  • Ensure that deal governance guidelines and protocols are followed through for each deal
  • Present deal strategies to senior leaders in a clear and concise manner
  • Work directly with clients (where needed) to assist with deal negotiations
  • Provide in-depth training to commercial teams to ensure that teams follow deal terms and conditions
  • Assist with other duties as assigned

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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