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Customer Service Jobs in Roscoe, IL (NOW HIRING)

Co-Staff Job Board

Customer Service

Delavan, WI

$19 - $21/hr

Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in ...

Walgreens

Customer Service Associate

Rockford, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Rockford, IL

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Beloit, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Sub Source Inc

Customer Service - Part Time

Rockford, IL · On-site

$17 - $20/hr

We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by ...

Walgreens

Customer Service Associate

Rockford, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Roscoe, IL · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Rockford, IL

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Janesville, WI

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Beloit, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

QPS

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Customer Service Representative QPS Employment Group has a great Customer Service Representative position available at a company in Rockford, IL. This is a direct hire position. Customer Service ...

Sub Source

Customer Service - Part Time

Rockford, IL

$17 - $20/hr

We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by ...

Pentair

Customer Service Rep

Delavan, WI · Hybrid

$21/hr

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will workalongsidepassionate problem-solvers who are committed to the future of our planet. We put ourmissioninto practice ...

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All JobsCustomer Service JobsCustomer Service Jobs in Roscoe, IL

Customer Service information

See Roscoe, IL salary details

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How much do customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service in Roscoe, IL is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Roscoe, IL?

The most popular types of Customer Service jobs in Roscoe, IL are:

What are popular job titles related to Customer Service jobs in Roscoe, IL?

For Customer Service jobs in Roscoe, IL, the most frequently searched job titles are:

What cities near Roscoe, IL are hiring for Customer Service jobs?

Cities near Roscoe, IL with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Roscoe, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,075 per year, or $18.3 per hour.

Customer Service

Delavan, WI

Co-Staff Job Board
See more jobs at Co-Staff Job Boardexternal

$19 - $21/hr

Full-time

Re-posted 3 days ago

Job description

Customer Service Representative
Location: Whitewater, WI
Pay: $19–$21/hr DOE
Position Type: Temp-to-Hire / Direct Hire

We are seeking a Customer Service Representative to join a growing team in Whitewater. This role is ideal for someone with strong communication skills and knowledge of the building or construction industry. The right candidate will serve as a key point of contact for customers, providing excellent service and support while helping maintain strong client relationships.

Responsibilities:
  • Assist customers with inquiries, orders, and product information
  • Provide accurate and timely communication via phone and email
  • Enter and process orders and maintain customer records
  • Coordinate with internal departments to ensure customer needs are met
  • Resolve customer concerns in a professional manner
Qualifications:
  • Previous customer service experience required
  • Knowledge of the building, construction, or related industry preferred
  • Strong communication and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Proficient computer skills
This position offers room for growth and advancement within the company. Pay will be determined based on the candidate's experience, background, and industry knowledge.