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Customer Service Jobs in Rhinelander, WI (NOW HIRING)

Pizza Hut

CSR/Server

Tomahawk, WI · On-site

CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be a ...

ZMC Hotels

Hotel Front Desk - Customer Service

Minocqua, WI · On-site

$14.25 - $18/hr

Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and ...

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See Rhinelander, WI salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer service in Rhinelander, WI is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Rhinelander, WI? The most popular types of Customer Service jobs in Rhinelander, WI are:
What cities near Rhinelander, WI are hiring for Customer Service jobs? Cities near Rhinelander, WI with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Rhinelander, WI as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,205 per year, or $18.4 per hour.
Customer - Food Service - Overnight

Customer - Food Service - Overnight

Kwik Trip

Rhinelander, WI

$15 - $20.30/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Kwik Trip rating

7.1

Company rating: 7.1 out of 10

Based on 833 frontline employees who took The Breakroom Quiz

2nd of 47 rated convenience stores

Job description

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.comLocation: Kwik Trip 860Pay Range: $15.00to$20.30 +$3/hr. Overnight PremiumShift: OvernightsActual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity.

In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more. Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best customer and food service experience in clean, state of the art facilities.

Requirements:· You must be at least 16 years of age to work in our stores· Great people skills· Enjoy a fast paced work environment· Maintain our in-store food program· Ability to problem solve challenges and shift priorities quickly· Desire to help customers· Maintain a clean and inviting store· Some weekend and holiday availability is requiredKwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores.

We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities.

Many coworkers throughout the company have started as Customer - Food Service Coworkers and have developed the skills to take on new challenges and roles within the company.Similar positions would be: Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc. OVERVIEW:For over 60 years, Kwik Trip, Inc.

has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota,Iowa, Michigan, South Dakota and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family.

We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.Kwik Trip, Inc. is an Equal Employment Opportunity Employer.Function: Customer Service; Restaurant - Food Service; Retail

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