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Customer Service Representative Jobs in Rhinelander, WI

truenorth

Cashier / Customer Service Representative

Elcho, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Departmen t: Operations Reports To: Store Management Exemption Status (FLSA): Non-Exempt Job Summary: The Customer Service Representative (CSR) delivers ...

Pizza Hut

CSR/Server

Tomahawk, WI · On-site

$16.25 - $22.25/hr

CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be a ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Rhinelander, WI

Customer Service Representative information

See Rhinelander, WI salary details

$9

$18

$26

How much do customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service representative in Rhinelander, WI is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Rhinelander, WI?

The most popular types of Customer Service Representative jobs in Rhinelander, WI are:

What job categories do people searching Customer Service Representative jobs in Rhinelander, WI look for?

The top searched job categories for Customer Service Representative jobs in Rhinelander, WI are:

What cities near Rhinelander, WI are hiring for Customer Service Representative jobs?

Cities near Rhinelander, WI with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Rhinelander, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,205 per year, or $18.4 per hour.

Customer Service Representative

Minocqua, WI • On-site

Peoples State Bank
See more jobs at Peoples State Bankexternal

$16 - $21.75/hr

Part-time

Retirement, PTO

Posted 13 days ago

Job description

LOCATION: Minocqua, WIHOURS: Part Time (20-25 hrs/wk) Monday through Friday between 8:30 AM - 5 PM and rotating Saturdays 9 AM - 12 PMA Little About PeoplesPeoples State Bank's vision is to "be a catalyst for growth with our customers." That starts with our employees, who are customer-focused in all that we do. Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of. They bring enthusiasm to do right by our customers every day. Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.What You’ll HandleAs a part-time Customer Service Representative in our Minocqua branch, you’ll help customers with everyday banking needs and keep things running smoothly at the front line. You’re here to make visits easy, accurate, and welcoming.Key responsibilities include:- Greeting customers and assisting with routine teller transactions and account requests- Handling cash with strong attention to detail and balancing work accurately- Spotting opportunities to connect customers with the right products/services- Using bank systems to complete work efficiently while juggling multiple requestsRequired qualifications/skills:- High school diploma or equivalent- Customer service, cash handling and/or sales experience (a plus)- Solid computer skills and clear, friendly communication- Ability to stay organized in a fast-paced settingIf you like helping people and take pride in getting the details right, apply today.Your Typical ShiftYou’ll arrive, get set up, and check what the day has in store—then it’s on to a steady rhythm of customer conversations, quick questions, and “thanks for your help!” moments. Between lobby traffic and phone calls, you’ll stay focused, keep your work tidy, and lean on teammates when things pick up. Most weekdays fall between 8:30 AM–5 PM, with rotating Saturdays from 9 AM–12 PM—just enough weekend time to keep life balanced. You’ll wrap up by ensuring everything is in order so the next day starts on a strong note.Extras That Add UpWe keep the good stuff simple and meaningful:- 401(k)- Paid Time Off- Paid Holidays- Bank-wide Incentive Plan- Volunteer Paid Time Off- Birthday Day Off- Fresh Focus Day OffTo learn more about why you should join Peoples State Bank, visit here: https://www.bankpeoples.com/connect/careerWe are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.