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Customer Service Jobs in Peru, IL (NOW HIRING)

Crete United

Customer Service Representative

Oglesby, IL · On-site

$17/hr

Customer Service Representative Location: Oglesby, IL Company: John's Service & Sales, Inc. Schedule: Full-Time | 40 Hours per Week Pay: Up to $17.00 per hour , based on experience Position Overview ...

Walgreens

Customer Service Associate

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Home Depot

Customer Service/Sales

Peru, IL · On-site

$16 - $19/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Harris

Customer Service Representative

Ohio, IL · On-site

$15 - $20.50/hr

Transfer calls to employees in other departments as required to meet customer needs. * Fully ... maintain or exceed service standards. * Communicate openly with Supervisor, Team Lead and other ...

Home Depot

Customer Service/Sales

Peru, IL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Walgreens

Customer Service Associate - Temporary

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate - Temporary

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate - Temporary

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Family Dollar

Customer Service Associate I

Mendota, IL · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Peru, IL

Customer Service information

See Peru, IL salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service in Peru, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Peru, IL?

The most popular types of Customer Service jobs in Peru, IL are:

What are popular job titles related to Customer Service jobs in Peru, IL?

For Customer Service jobs in Peru, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Peru, IL look for?

The top searched job categories for Customer Service jobs in Peru, IL are:

What cities near Peru, IL are hiring for Customer Service jobs?

Cities near Peru, IL with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Peru, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,732 per year, or $17.7 per hour.

Customer Service Representative

JSS Parent LLC

Oglesby, IL

$17/hr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Job description

Customer Service Representative

Location: Oglesby, IL
Company: John's Service & Sales, Inc.
Schedule: Full-Time | 40 Hours per Week
Pay: Up to $17.00 per hour, based on experience

Position Overview

John's Service & Sales is seeking a friendly, organized, and dependable Customer Service Representative to serve as the first point of contact for our customers. This person will play an important role in keeping daily operations running smoothly by answering phones, assisting customers, coordinating service requests and dispatching, and providing administrative support to the team.

The ideal candidate is comfortable working in a fast-paced environment, communicating with customers and technicians, and managing multiple tasks throughout the day.

Key Responsibilities:

  • Answer incoming phone calls and provide professional, friendly customer service
  • Serve as the first point of contact for customers and help address questions, service needs, and scheduling requests
  • Assist with dispatching technicians and coordinating service calls
  • Schedule appointments and communicate service information with customers and team members
  • Send and respond to customer and internal emails
  • Enter, update, and maintain customer and service information
  • Assist with organizing schedules and daily workflow
  • Use Microsoft Office and Google Sheets for tracking, communication, and administrative tasks
  • Provide general office and administrative support as needed
  • Maintain a professional and positive experience for every customer

Qualifications:

  • Previous customer service, dispatching, administrative, or office experience preferred
  • Strong communication and phone skills
  • Experience using Microsoft Office, including Outlook, Word, and Excel
  • Experience using Google Sheets
  • Strong organizational and time-management skills
  • Ability to multitask and manage changing priorities
  • Comfortable working in a fast-paced environment
  • Professional, dependable, and customer-focused attitude
  • Ability to work independently while also supporting a team

Compensation & Benefits:

  • Pay up to $17.00 per hour, based on experience
  • Full-time schedule – 40 hours per week
  • Medical, Dental, and Vision insurance for the employee
  • No payroll deductions for employee coverage
  • Opportunity to work with a growing and established local company

If you enjoy helping people, staying organized, and being at the center of a busy operation, we'd love to hear from you.

Check this video out to learn more about Johns Service & Sales (A Crete United Company) MEP Careers Built to Last | Join Crete United

Johns Service & Sales (a Crete United Company) is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.