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Remote Customer Service Manager Jobs in Peru, IL

Disabled Veteran Solutions

Customer Advocate

Ohio, IL · Remote

$19/hr

... service and unwavering support. The Mission Position Details * Job Type: Full-time, remote ... Ability to efficiently manage multiple systems and tasks while maintaining a professional and ...

HMG Careers

Remote Sales Manager

North Utica, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

North Utica, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Streator, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Ottawa, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Peru, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

La Salle, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Mendota, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Harris

Customer Success Coordinator

Ohio, IL · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Services Coordinator 45% * Provide support to customer success and operations management functions ...

Harris

Customer Success Coordinator

Ohio, IL · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Services Coordinator 45% * Provide support to customer success and operations management functions ...

HMG Careers

Sales Coordinator Remote

Lacon, IL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Peru, IL

Remote Customer Service Manager information

See Peru, IL salary details

$23K

$54.5K

$94.9K

How much do remote customer service manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote customer service manager in Peru, IL is $54,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,800.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Peru, IL?

The most popular types of Remote Customer Service jobs in Peru, IL are:

What are popular job titles related to Remote Customer Service Manager jobs in Peru, IL?

For Remote Customer Service Manager jobs in Peru, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Peru, IL look for?

The top searched job categories for Remote Customer Service Manager jobs in Peru, IL are:

What cities near Peru, IL are hiring for Remote Customer Service Manager jobs?

Cities near Peru, IL with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Peru, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,489 per year, or $26.2 per hour.

Customer Advocate

Disabled Veteran Solutions

Ohio, IL • Remote

$19/hr

Full-time

Posted 12 days ago

Job description

Ready for a mission that truly matters?

Join Disabled Veteran Solutions (DVS) as a Customer Care Advisor

Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advisors to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.

The Mission

Position Details

  • Job Type: Full-time, remote
  • Schedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 8:00 PM (Eastern Time)
  • Training: Comprehensive 7-week orientation with full training and ongoing support
  • Environment: 100% remote work opportunity

Requirements

  • Excellent active listening and problem-solving skills
  • Ability to efficiently manage multiple systems and tasks while maintaining a professional and empathetic tone
  • A genuine passion for improving the lives of others

Requirements

  • High school diploma or equivalent (Bachelor's degree preferred)
  • Minimum of 1 year of experience in insurance operations, remote medical or technical related role or a related field
  • Proficiency with various web-based platforms and tools
  • Strong attention to detail and organizational skills
  • Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.

Preferred Experience

  • Experience in healthcare, insurance, social work, or mental health
  • Familiarity with medical terminology and health benefit plans
  • Proven success in remote customer facing role, especially in complex, high-volume environments

Why you'll love working with DVS:

  • Competitive compensation and comprehensive benefits
  • Opportunities for professional growth and development
  • A supportive, inclusive, veteran-owned organization committed to excellence and service

If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.

Apply today and join DVS, where your mission meets your purpose. Position details:

  • Start date: Monday, October 5, 2026. Apply as soon as possible to be considered!
  • Schedule: 8-hour shift. Training: 8:00 AM – 4:30 PM (Eastern Time).
  • Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities.

A pre-employment drug screening and criminal background check are required prior to employment.

Apply