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Customer Service Jobs in Butler, PA (NOW HIRING)

Township of Pine

Customer Service Associate

Wexford, PA · On-site

$13.75 - $19/hr

Customer Service Associate Where? Pine Community Center, Wexford PA Hours: Part Time; Up To 28 Hours; Monday, Tuesday, Wednesday 5:45am to 12:30pm Benefits: Sick Hours, Low Price Community Center ...

parmaroil

Customer Service Associate

Beaver, PA · On-site

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Sarver, PA · On-site

$13.50 - $18.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

Tarentum, PA · On-site

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Riley & Colaizzo Insurance

Be Seen First

Customer Service Representative

Allison Park, PA · On-site

$40K/yr

Our agency is focused on providing excellent customer service, competitive insurance solutions, and personalized guidance to help our clients protect what matters most. Role Description Riley ...

Sherwin-Williams

Customer Service Specialist

Conway, PA · On-site

$15.75 - $20.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Riley & Colaizzo Insurance

Be Seen First

Customer Service Representative

Allison Park, PA · On-site

$40K/yr

Our agency is focused on providing excellent customer service, competitive insurance solutions, and personalized guidance to help our clients protect what matters most. Role Description Riley ...

GEODIS

Customer Service Representative

Allison Park, PA · On-site

$18/hr

Interacts with customers by phone, email, or in person and receives orders or changes in service. * Adjusts complaints concerning billing or service rendered, referring complaints of service failures ...

GEODIS

Customer Service Representative

Allison Park, PA · On-site

$18/hr

Interacts with customers by phone, email, or in person and receives orders or changes in service. * Adjusts complaints concerning billing or service rendered, referring complaints of service failures ...

GEODIS

Customer Service Representative

Allison Park, PA · On-site +1

$18/hr

Interacts with customers by phone, email, or in person and receives orders or changes in service. * Adjusts complaints concerning billing or service rendered, referring complaints of service failures ...

Big Lots

Customer Service Associate

Rochester, PA · On-site

$13.25 - $18/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

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All JobsCustomer Service JobsCustomer Service Jobs in Butler, PA

Customer Service information

See Butler, PA salary details

$8

$16

$24

How much do customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service in Butler, PA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Butler, PA?

The most popular types of Customer Service jobs in Butler, PA are:

What are popular job titles related to Customer Service jobs in Butler, PA?

For Customer Service jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Butler, PA look for?

The top searched job categories for Customer Service jobs in Butler, PA are:

What cities near Butler, PA are hiring for Customer Service jobs?

Cities near Butler, PA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Butler, PA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,247 per year, or $16.9 per hour.

Customer Service Representative

Pittsburgh Paints Co.

Cranberry Township, PA • On-site

$15.50 - $21/hr

Full-time

Re-posted 6 days ago

Job description

As a Customer Service Representative at The Pittsburgh Paints Company, you will provide support by processing orders. You will be responsible for accurate input of customer orders by phone, fax, EDI and email. You will support dealer, export, eCommerce, company-owned stores, and Home Center customers in the US, Canada and Puerto Rico according to established policies.
You will be in a hybrid role (3 days in office) reporting to the Senior Supervisor of Customer Service.
Key Responsibilities
  • Ensure a flow of information to internal/external customers and business owners on all transactional related aspects including availability, order delivery and invoicing.
  • Increase distribution efficiency by taking a sales initiative and resolving creative solutions to support the stocking strategy.
  • Collaborate with sales personnel, distribution, transportation and finance to ensure that customer orders are shipped, and service level goals are met.
  • Participate in special projects such as organize product lifts, launches and new product introductions.
  • Participate as a member of a work team in developing team goals that improve service and look for ways to reduce cycle time.
  • Ensure approval and accuracy on all requests before implementing transactions in the system.

Qualifications
  • Education in business management, marketing, accounting and computer science is desirable, applicable experience and/or Associate's degree is required.
  • 2+ years in a customer service function or retail environment.
  • Bilingual speaking skills (such as Spanish or French) would be great!

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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