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Customer Service Representative Jobs in Butler, PA

U-Haul

Customer Service Representative

Monaca, PA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Monaca, PA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Monaca, PA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

PDQ Door Company Inc

Customer Service Representative

Gibsonia, PA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Come join our team and open the door to an amazing career at Thomas V. Giel Garage Doors! We have an immediate opening for a Customer Service Representative at our ...

PetSuites

Customer Service Representative

Cranberry Township, PA · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

VIVE Collision

Customer Service Representative

Cranberry Township, PA · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you highly motivated, detailed, reliable, and customer service-focused? Are you looking for a company that values people and process while working alongside those ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Butler, PA

Customer Service Representative information

See Butler, PA salary details

$8

$16

$24

How much do customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service representative in Butler, PA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Butler, PA?

The most popular types of Customer Service Representative jobs in Butler, PA are:

What are popular job titles related to Customer Service Representative jobs in Butler, PA?

For Customer Service Representative jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Butler, PA look for?

The top searched job categories for Customer Service Representative jobs in Butler, PA are:

What cities near Butler, PA are hiring for Customer Service Representative jobs?

Cities near Butler, PA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,247 per year, or $16.9 per hour.

Customer Service Representative

Concordia Lutheran Ministries and Affiliates

Cabot, PA • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Have you or a loved one recently had a procedure, illness or short-term rehabilitation stay that requires a wheelchair, hospital bed or crutches? Will mom's bathroom be a little safer with a bath bench? Maybe a recent respiratory diagnosis means you or your loved needs oxygen, a CPAP or a nebulizer. The knowledgeable staff at Concordia Medical Equipment has the experience necessary to make the process of obtaining your equipment easy and trouble-free. We strive to hire excellent people at Concordia - and keep them as well!
Concordia Medical Equipment is looking for a dedicated Customer Service Representative CSR to join our expanding team. If you have experience in customer service, prefer a schedule that allows for evenings and weekends off, and are seeking a stable income, this position is perfect for you! Our Customer Service Representatives CSR work Monday through Friday in a dynamic environment, utilizing their skills to answer calls, process orders, and address customer inquiries. This is a full-time role that comes with benefits.
Position Summary:
As a Customer Service Representative CSR, you will be responsible for new patient intake, assessing the needs of both new and existing customers, ensuring customer satisfaction, resolving complaints, ensuring order accuracy, coordinating deliveries or services, and verifying issues related to service authorization, insurance coverage, and reimbursement. You will be the primary point of contact for customers, both in our retail location and over the phone. Additionally, you will provide compression services to clients and patients, evaluating their needs and recommending appropriate compression garments and related supplies. Depending on your supervisor's designation, you may also negotiate pricing, place special orders, and manage product shipping.
Why You Should Apply for the Customer Service Representative position?
  • Excellent opportunities for growth and advancement
  • Education Assistance
  • Comprehensive benefits package
  • Exceptional 403(b) Retirement Savings Plan
  • Generous paid time off

Qualifications for the Customer Service Representative position:
  • High school diploma or equivalent
  • Strong customer service, phone, and typing skills
  • Excellent verbal and written communication abilities
  • Attention to detail, strong organizational skills, and the ability to multitask effectively
  • Ability to work collaboratively as part of a cohesive team
  • Two years of customer service experience preferred; knowledge of medical terminology is a plus

Essential Duties and Responsibilities:
  • Answer phone calls promptly and assist customers in the retail area, effectively resolving inquiries on the first call
  • Minimize the use of hold and transfer functions, ensuring efficient follow-up and communication
  • Communicate clearly and provide outstanding customer service both over the phone and in person
  • Share the workload of phone calls, orders, and retail tasks equally with the Customer Service team

Equal Opportunity Employer
If you're ready to make a difference in customer service and join a supportive team, we encourage you to apply!
Benefits:
Health/Dental/Vision Insurance
Workplace Wellness
403(b) Retirement Plan
Paid Life Insurance Policy
Direct Deposit
Tuition Reimbursement Program
Vacation/PTO
Paid Holidays
Competitive Wages
Referral Program
Seniority/Appreciation Bonuses
Funeral Leave
Voluntary Benefits
Employee Assistance Program
EOE
Benefits and Wages may vary based on location.
Minimum hours worked per week/status may be required for certain benefit eligibility.

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