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Customer Service Representative Jobs in Butler, PA

Circle K

Customer Service Representative

Butler, PA · On-site

$14.50 - $19.50/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... The physical demands described here are representative of those that must be met by an employee to ...

Circle K

Customer Service Representative

Leechburg, PA · On-site

$15 - $20.25/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... The physical demands described here are representative of those that must be met by an employee to ...

Circle K

Customer Service Representative

Mars, PA · On-site

$15.50 - $21/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... Physical Requirements The physical demands described here are representative of those that must be ...

Circle K

Customer Service Representative

Mars, PA · On-site

$15.50 - $21/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... The physical demands described here are representative of those that must be met by an employee to ...

Circle K

Customer Service Representative

Slippery Rock, PA · On-site

$13.75 - $18.75/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... Physical Requirements The physical demands described here are representative of those that must be ...

Circle K

Customer Service Representative

Butler, PA · On-site

$14.50 - $19.50/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... Physical Requirements The physical demands described here are representative of those that must be ...

Circle K

Customer Service Representative

Butler, PA · On-site

$14.50 - $19.50/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... The physical demands described here are representative of those that must be met by an employee to ...

Circle K

Customer Service Representative

Gibsonia, PA · On-site

$14.75 - $20/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... The physical demands described here are representative of those that must be met by an employee to ...

Circle K

Customer Service Representative

Gibsonia, PA

$14.75 - $20/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... The physical demands described here are representative of those that must be met by an employee to ...

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Customer Service Representative information

See Butler, PA salary details

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How much do customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service representative in Butler, PA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Butler, PA?

The most popular types of Customer Service Representative jobs in Butler, PA are:

What are popular job titles related to Customer Service Representative jobs in Butler, PA?

For Customer Service Representative jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Butler, PA look for?

The top searched job categories for Customer Service Representative jobs in Butler, PA are:

What cities near Butler, PA are hiring for Customer Service Representative jobs?

Cities near Butler, PA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,247 per year, or $16.9 per hour.

Customer Service Representative

Circle K Stores, Inc.

Allison Park, PA • On-site

$16 - $21.75/hr

Full-time

Re-posted 3 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,360 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Store 2743191: 1675 Duncan Ave, Allison Park, Pennsylvania 15101
Shift Availability
Flexible Availability
Time Type
ESSENTIAL DUTIES:
The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
  • Greets customers as they enter the area and thanks customers as they leave.
  • Gives assistance and offers suggestions or recommendations to the customer.
  • Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
  • Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
  • Reports to work on time and follows the dress and appearance code.

Facility Condition: Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:
  • Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores.
  • Inspects store facilities and equipment for safety, cleanliness, and proper working order.
  • Notifies Store Manager of any equipment failure or maintenance/supply needs.

Merchandising: Completes build-to's for ordering/purchasing merchandise. Receives and verifies vendor deliveries.
  • Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.
  • Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

Sales Controls: Controls merchandise, cash shortages, and other selling expenses.
  • Assists in maintaining proper inventory levels and shift audits.

Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances.
  • Notifies the Store Manager of any sales, cash or inventory discrepancy.
  • Follows Company and/or brand guidelines for product breakage or spoilage.

Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.
  • Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.

Administrative: Keeps an accurate record of all shift and timekeeping paperwork.
  • May take inventory of supplies and equipment.
  • Attends job-related meetings (may be required to work irregular hours).
  • Provides regular and predicable onsite attendance.
  • Performs other duties as assigned by the Store Manager.

JOB REQUIREMENTS:
  • High school diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools.
  • Ability to work as scheduled including arriving to work on time.
  • Ability to communicate information and ideas so others will understand.
  • Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred.
  • Ability to perform essential duties and physical functions described below.
  • Ability to work in the conditions described below.

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:
  • Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
  • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
  • Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
  • Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.
  • Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
  • Able to reach overhead for objects
  • Ability to bend and twist at waist
  • Ability to communicate orally
  • Ability to operate a cash register and/or computer keyboard
  • Ability to stoop, kneel, squat, bend, push, and pull
  • Ability to work alone
  • Be exposed to occasional noise
  • Ability to stand and/or walk for an entire shift
  • May require climbing a ladder to store and retrieve materials or place and remove signs

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:
  • Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
  • Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
  • Exposure to occasional noise.
  • Work with minimum direction and periodic supervision.

JOB DESCRIPTION ACKNOWLEDGMENT
This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Hiring Range: $14.00 to $14.50
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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