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Customer Service Jobs in Oregon (NOW HIRING)

CampusPoint

Customer Service Representative

Portland, OR · On-site

$24 - $26/hr

The Customer Service Representative (CSR) supports scheduling operations by serving as the first point of contact for customer communication and by proactively building the service pipeline. This ...

New

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

Walgreens

Customer Service Associate

Wilsonville, OR

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Springfield, OR · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Domino's

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Walgreens

Customer Service Associate

Clackamas, OR · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

$16.25 - $22/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Million Air

Customer Service Representative

Medford, OR · On-site

$17 - $23/hr

Customer Service Representative Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," is evident in every interaction with our customers, co-workers, and teammates. We strive to ...

DCC Propane, LLC

Customer Service Representative

Molalla, OR · On-site

$15.25 - $20.75/hr

Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales ...

Mr. Rooter

Customer Service Representative

Salem, OR · On-site

$19/hr

Vision insurance As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service as well as maintaining proficiency ...

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All JobsCustomer Service JobsCustomer Service Jobs in Oregon

Customer Service information

See Oregon salary details

$10

$19

$28

How much do customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Oregon?

The most popular types of Customer Service jobs in Oregon are:

What are popular job titles related to Customer Service jobs in Oregon?

For Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Oregon look for?

The top searched job categories for Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Customer Service jobs?

Cities in Oregon with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative

CampusPoint

Portland, OR • On-site

$24 - $26/hr

Other

Posted 2 days ago

New

Job description

The Customer Service Representative (CSR) supports scheduling operations by serving as the first point of contact for customer communication and by proactively building the service pipeline. This role manages inbound and outbound outreach, including phone, email, and chat, to identify customer needs, confirm service requirements, and prepare work orders for scheduling assignments. The CSR ensures that the scheduling team always has a well-organized queue of confirmed and prioritized service requests, enabling efficient dispatch and high customer satisfaction.


This position plays a critical role in transitioning the firm from a reactive to a proactive scheduling model by maintaining ongoing contact with customers, anticipating service needs, and helping drive operational flow.


Compensation: $24-26/hr

Availability: Monday - Friday, 8am - 5pm


Duties & Responsibilities:

  • Proactively generate and manage the service pipeline by contacting existing customers due for inspections, renewals, or follow-up services to ensure continuous scheduling flow.
  • Qualify and prepare work orders with all necessary details (site information, service type, contact preferences, and access requirements) before passing them to the scheduling team for assignment.
  • Manage inbound and outbound customer communications via phone, email, and chat to schedule or confirm service appointments.
  • Re-engage existing customers to schedule repeat or follow-up services, ensuring timely and professional outreach.
  • Document all interactions and appointment details in scheduling and CRM systems (Asana, Salesforce, Building Reports, Inspect Point).
  • Collaborate closely with schedulers and dispatchers to ensure a clean handoff of prepared work orders, allowing them to focus on efficient route planning and technician assignments.
  • Monitor the scheduling queue to identify upcoming gaps or opportunities and coordinate with the Scheduling Manager to balance workload and technician utilization.
  • Proactively identify and resolve scheduling conflicts or customer concerns, escalating as needed to achieve satisfactory outcomes.
  • Clearly communicate service offerings, pricing, promotions, and policies to help customers make informed decisions.


Qualifications:

  • 2 years of experience in customer service, scheduling, or administrative support.
  • Exceptional verbal and written communication skills.
  • Experience in a service, construction, or dispatch-driven environment (preferred).
  • Customer-focused mindset with excellent problem-solving abilities.
  • Proficient in MS Office, CRM, and scheduling tools (Asana, Salesforce, Building Reports, Inspect Point).
  • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
  • Collaborative team player with initiative and accountability.
  • Demonstrates ownership of pipeline creation and follow-up consistency.


CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you need assistance or an accommodation due to a disability, you may contact us at hr@campuspoint.com or 1+206-783-9200 (ask to speak with an HR representative). The process is outlined in CampusPoint’s ADA Policy.

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