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Telephone Customer Service Jobs in Oregon (NOW HIRING)

CO BEND INC

Customer Service

Bend, OR

$11.50/hr

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company ... Manage telephone traffic * Access inventory information and advise sales associates * Complete ...

CO BEND INC

Customer Service

Bend, OR

$11.50/hr

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company ... Manage telephone traffic * Access inventory information and advise sales associates * Complete ...

Consensus Cloud Solutions

OR · On-site

$17.87 - $28.85/hr

Responsible for contacting customers in regards to service issues specifically with a view to ... Experience resolving basic user related technical problems with directions given over the telephone.

Domino's Franchise

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... telephone orders · Take inventory and complete associated paperwork · Clean equipment and ...

Domino's Franchise

Customer Service Rep

Myrtle Creek, OR

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... telephone orders · Take inventory and complete associated paperwork · Clean equipment and ...

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... telephone orders Take inventory and complete associated paperwork Clean equipment and facility ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Oregon

Telephone Customer Service information

See Oregon salary details

$10

$19

$28

How much do telephone customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for telephone customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.
What are popular job titles related to Telephone Customer Service jobs in Oregon? For Telephone Customer Service jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Telephone Customer Service jobs in Oregon look for? The top searched job categories for Telephone Customer Service jobs in Oregon are:
What cities in Oregon are hiring for Telephone Customer Service jobs? Cities in Oregon with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

DFC Customer Service Representative I

Lithia & Driveway

Portland, OR • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Dealership:L0238 Driveway Finance Corporation

Driveway Finance Corporation | Customer Service Representative I

Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and where we exemplify "Auto Done Easy". DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!

The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.

The DFC Customer Service Representative I reports to the DFC Customer Service Supervisor.

Logistics

  • Location: Tigard,OR
  • Compensation Range: $20/hr

Shifts

  • 7am - 4pm
  • 8am - 5pm
  • 9am - 6pm
  • 10am - 7 pm

What You'll Do

  • Handle inbound from customers in a Call Center environment while delivering quality service
  • Monitor customer account details for non-payments, declined payments, delayed payments and other irregularities
  • Prepare documents as needed to fulfill customer requests
  • Educate and counsel customers on account terms
  • Maintain and ensure accurate, up-to-date customer account information
  • Forward delinquent accounts to the appropriate Collections Team for account management
  • Other duties as assigned

What You'll Bring

  • Previous telephone customer service experience preferred
  • Perform accurate data input into a variety of software
  • Provide courteous, knowledgeable, and professional customer service both in person and on the telephone
  • Experience providing detailed troubleshooting and resolutions to users
  • Experience interpreting and responding to customer questions and requests
  • PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays
  • PTO: 80 hours front-loaded on day 1
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Apply