1

Spectrum Customer Service Jobs in Oregon (NOW HIRING)

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

next page

Showing results 1-20

Spectrum Customer Service information

See Oregon salary details

$10

$19

$28

How much do spectrum customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for spectrum customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

How much does Spectrum pay their customer service agents?

Spectrum customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as health insurance and paid time off, and may require proficiency with customer management tools and communication skills.

What is a Spectrum Customer Service job?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is getting hired at Spectrum hard?

Getting hired for a Spectrum Customer Service position typically involves meeting basic qualifications, completing an application, and passing interviews and background checks. The hiring process can vary in length but generally requires good communication skills and customer service experience. Candidates who demonstrate reliability and problem-solving abilities tend to have a better chance of being hired.

What are the key skills and qualifications needed to thrive in the Spectrum Customer Service position, and why are they important?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

Is Spectrum call center a good job?

Spectrum customer service roles typically involve handling customer inquiries, troubleshooting technical issues, and providing support via phone or chat. The job often requires strong communication skills, patience, and familiarity with company products, with schedules that may include evenings and weekends. Compensation and work environment can vary, but it generally offers opportunities for skill development and advancement within the company.

What is the starting pay for Spectrum?

The starting pay for a Spectrum Customer Service representative typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off. Pay rates can vary based on regional labor markets and company policies.
What are popular job titles related to Spectrum Customer Service jobs in Oregon? For Spectrum Customer Service jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Spectrum Customer Service jobs? Cities in Oregon with the most Spectrum Customer Service job openings:
Infographic showing various Spectrum Customer Service job openings in Oregon as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.
Account Executive, Spectrum Community Solutions

Account Executive, Spectrum Community Solutions

SPECTRUM

Medford, OR • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 608 frontline employees who took The Breakroom Quiz

20th of 82 rated telecommunications companies


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a master negotiator with a proven track record in driving sales success? Join Spectrum Community Solutions as a seasoned and results-oriented sales professional. In this strategic role, you will implement innovative sales strategies to secure our services in multiple dwelling unit (MDU) properties, ensuring maximum product and service penetration. Your expertise will directly contribute to our organization's growth and revenue.


What our Account Executives for Community Solutions enjoy most about the role

  • Simplifying and enhancing the customer experience.
  • Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
  • Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
  • Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
  • Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Working Conditions

  • Office environment.
  • Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.

Required Qualifications

  • Education:
    • Bachelor's degree or relevant work experience.
  • Experience:
    • Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
    • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
  • Technical Skills:
    • Proven negotiation skills and contract proposal/review experience.
    • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
  • Skills & Abilities:
    • Detail-oriented for accurate forecasting and tracking customer interactions.
    • Effective communicator via phone, email, and WebEx to enhance client relationships.
    • Strong multi-tasking abilities for organization and efficiency.
    • Consultative sales experience to meet client needs.
    • Excellent verbal, written, and interpersonal skills to build rapport.
    • Self-motivation and efficiency within deadlines for productivity.
    • Adaptable communication style and professional poise to connect with stakeholders.
    • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Preferred Qualifications

  • Skills:
    • Experience with CRM systems (Salesforce).
    • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
    • Automated reporting and analysis application.
    • Recent experience negotiating long-term R.O.E agreements with MDU.
    • Familiarity with the cable industry for business context.
  • Experience:
    • 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
    • 3-5+ years of consultative sales experience.
    • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

#LI-RW1
SAE202 2026-75311 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US