In this strategic role, you will implement innovative sales strategies to secure our services in ... Simplifying and enhancing the customer experience. * Developing strategic sales presentations to ...
In this strategic role, you will implement innovative sales strategies to secure our services in ... Simplifying and enhancing the customer experience. * Developing strategic sales presentations to ...
... services, managing both new and existing accounts within your territory. Your efforts will fuel ... Develop and strengthen relationships with existing customers to upsell new business and secure ...
... services, managing both new and existing accounts within your territory. Your efforts will fuel ... Develop and strengthen relationships with existing customers to upsell new business and secure ...
... services, managing both new and existing accounts within your territory. Your efforts will fuel ... Develop and strengthen relationships with existing customers to upsell new business and secure ...
... services, managing both new and existing accounts within your territory. Your efforts will fuel ... Develop and strengthen relationships with existing customers to upsell new business and secure ...
Service Technician
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician
Lincoln City, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician
Lincoln City, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Lincoln City, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Lincoln City, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Lincoln City, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Service Technician ($20 PH starting)
Lincoln City, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician ($20 PH starting)
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician ($20 PH starting)
Medford, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician ($20 PH starting)
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician ($20 PH starting)
Cottage Grove, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician ($20 PH starting)
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
Field Service Technician ($20 PH starting)
Grants Pass, OR · On-site
$20/hr
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...
In this strategic role, you will implement innovative sales strategies to secure our services in ... Simplifying and enhancing the customer experience. * Developing strategic sales presentations to ...
In this strategic role, you will implement innovative sales strategies to secure our services in ... Simplifying and enhancing the customer experience. * Developing strategic sales presentations to ...
Spectrum Customer Service information
See Oregon salary details
$10.42 - $12.06
2% of jobs
$12.06 - $13.70
4% of jobs
$13.70 - $15.34
11% of jobs
$16.25 is the 25th percentile. Wages below this are outliers.
$15.34 - $16.98
15% of jobs
The median wage is $18.49 / hr.
$16.98 - $18.62
20% of jobs
$18.62 - $20.26
15% of jobs
$21.39 is the 75th percentile. Wages above this are outliers.
$20.26 - $21.90
13% of jobs
$21.90 - $23.54
7% of jobs
$23.54 - $25.18
6% of jobs
$25.18 - $26.82
4% of jobs
$26.82 - $28.47
3% of jobs
$10
$19
$28
How much do spectrum customer service jobs pay per hour?
What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?
Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.
How much does Spectrum pay their customer service agents?
What is a Spectrum Customer Service job?
A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.
Is getting hired at Spectrum hard?
What are the key skills and qualifications needed to thrive in the Spectrum Customer Service position, and why are they important?
To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.
Is Spectrum call center a good job?
What is the starting pay for Spectrum?

Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Spectrum rating
8.0
Based on 608 frontline employees who took The Breakroom Quiz
20th of 82 rated telecommunications companies
Job description
Are you a master negotiator with a proven track record in driving sales success? Join Spectrum Community Solutions as a seasoned and results-oriented sales professional. In this strategic role, you will implement innovative sales strategies to secure our services in multiple dwelling unit (MDU) properties, ensuring maximum product and service penetration. Your expertise will directly contribute to our organization's growth and revenue.
What our Account Executives for Community Solutions enjoy most about the role
- Simplifying and enhancing the customer experience.
- Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
- Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
- Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
- Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.
Working Conditions
- Office environment.
- Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.
Required Qualifications
- Education:
- Bachelor's degree or relevant work experience.
- Experience:
- Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
- Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
- Technical Skills:
- Proven negotiation skills and contract proposal/review experience.
- Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
- Skills & Abilities:
- Detail-oriented for accurate forecasting and tracking customer interactions.
- Effective communicator via phone, email, and WebEx to enhance client relationships.
- Strong multi-tasking abilities for organization and efficiency.
- Consultative sales experience to meet client needs.
- Excellent verbal, written, and interpersonal skills to build rapport.
- Self-motivation and efficiency within deadlines for productivity.
- Adaptable communication style and professional poise to connect with stakeholders.
- Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.
Preferred Qualifications
- Skills:
- Experience with CRM systems (Salesforce).
- Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Automated reporting and analysis application.
- Recent experience negotiating long-term R.O.E agreements with MDU.
- Familiarity with the cable industry for business context.
- Experience:
- 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
- 3-5+ years of consultative sales experience.
- 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.
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SAE202 2026-75311 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Sourced by ZipRecruiter
Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Industry
Technology, communication and media and telecommunications
Company size
10,000+ Employees
Headquarters location
Stamford, CT, US