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Customer Service Jobs in Colorado (NOW HIRING)

Thirteenth Floor Entertainment Group

$16/hr

Customer Service Manager Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment--and proudly the world's largest operator of Halloween ...

Metasys Technologies

Customer Service

Boulder, CO · On-site

$15.25 - $21/hr

Office Services Assistant Boulder, CO (onsite) 3+ Months Contract Mon-Fri, 7am - 3:30pm Must be ... Fulfill customer orders while meeting daily production, quality, and turnaround standards.

Meta

Customer Service

Boulder, CO · On-site

$15.25 - $21/hr

Office Services Assistant Boulder, CO (onsite) 3+ Months Contract Mon-Fri, 7am - 3:30pm Must be ... Fulfill customer orders while meeting daily production, quality, and turnaround standards.

Meta

Customer Service

Boulder, CO · On-site

$15.25 - $21/hr

Office Services Assistant Boulder, CO (onsite) 3+ Months Contract Mon-Fri, 7am - 3:30pm Must be ... Fulfill customer orders while meeting daily production, quality, and turnaround standards.

Maersk

Customer Service

Aurora, CO

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer ...

Vallfirest North America

Be Seen First

Customer Service

Fort Collins, CO · On-site

$45K - $55K/yr

As we continue expanding our business in North America, we are looking for a talented, proactive and highly organized Customer Service & Sales Support Specialist to join our team in Fort Collins ...

Posted today

Vallfirest North America

Be Seen First

Customer Service

Fort Collins, CO · On-site

$45K - $55K/yr

As we continue expanding our business in North America, we are looking for a talented, proactive and highly organized Customer Service & Sales Support Specialist to join our team in Fort Collins ...

Posted today

M S International

Customer Service Representative (CSR)

Aurora, CO · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Colorado

Customer Service information

See Colorado salary details

$10

$19

$28

How much do customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Colorado?

The most popular types of Customer Service jobs in Colorado are:

What are popular job titles related to Customer Service jobs in Colorado?

For Customer Service jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Colorado look for?

The top searched job categories for Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Customer Service jobs?

Cities in Colorado with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Customer Service

Thirteenth Floor Entertainment Group

Denver, CO • On-site

$16/hr

Temporary

Posted 17 days ago

Job description

Job Title: Customer Service Representative (seasonal)
Location: Fully Remote
Reports To: Customer Service Manager
Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment-and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard-not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.
Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.
Position Summary
As a Seasonal Customer Service team member, you will serve as a key point of contact for guests by helping answer questions, resolve concerns, and support bookings across multiple communication channels. This role is ideal for someone who is responsive, empathetic, organized, and comfortable delivering a high level of service in a fast-paced remote environment.
What You'll Do
  • Respond to guest inquiries across email, chat, social media, and other support channels in a timely and professional manner.
  • Help guests with bookings, ticket upgrades, date changes, refunds, exchanges, and other account or purchase-related questions.
  • Resolve guest concerns by identifying the issue, communicating clearly, and helping move each interaction toward a positive resolution.
  • Provide accurate information about attractions, events, products, services, and policies using approved tools and resources.
  • Support secure collection and handling of payment details and other guest information in accordance with company procedures.
  • Help create a positive guest experience by showing empathy, professionalism, and strong follow-through in every interaction.
  • Partner with internal teams when guest needs require additional support or escalation.

What You'll Bring
  • Strong written and verbal communication skills in English.
  • Customer service experience in a fast-paced environment is preferred.
  • Ability to manage multiple conversations and requests at the same time while maintaining accuracy and professionalism.
  • Comfort using Microsoft Office, Google Workspace, and customer support or ticketing platforms; Zendesk experience is a plus.
  • Experience with ticketing systems such as Tixr, Ticketure, TicketSocket, Live Nation, AXS, or similar platforms is helpful.
  • Strong problem-solving skills, sound judgment, and a calm, guest-focused approach.
  • A collaborative, self-directed work style with strong organization and follow-through.
  • Availability to work evenings, weekends, and special event support schedules as needed.
  • Interest in live events, haunted attractions, or immersive entertainment is a plus.

Employment Details
Employment Type: Seasonal/Temporary
Expected Season Duration: September - Early November 2026
Work Schedule: Evenings, weekends, and holidays required during the operational season.
This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.
E-Verify
Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.
Equal Opportunity Employer
Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, ancestry, disability, age, genetic information, military or veteran status, or any other characteristic protected by law.
Reasonable Accommodations
Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting hr@thirteenthfloor.com.
E-Verify
Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.
Equal Opportunity Employer
Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, ancestry, disability, age, genetic information, military or veteran status, or any other characteristic protected by law.
Reasonable Accommodations
Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting hr@thirteenthfloor.com.

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