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Customer Service Professional Jobs in Colorado (NOW HIRING)

American Lock & Key

Be Seen First

Customer Service Professional

Colorado Springs, CO · On-site

$40K - $45K/yr

Customer Service & Dispatch Specialist Company: American Lock & Key Location: Colorado Springs, CO ... Answering incoming phone calls and monitoring customer emails with a friendly, professional, and ...

OWL Services

Service Professional II

Colorado Springs, CO · On-site

$26.77 - $32/hr

OWL Services' companies have received numerous awards over the years for exemplary customer service ... Service Professional II To perform repair and service work on electronic, hydraulic and/or ...

Owl

Service Professional II

Colorado Springs, CO · On-site

$14.75 - $18.75/hr

OWL Services' companies have received numerous awards over the years for exemplary customer service ... Service Professional II To perform repair and service work on electronic, hydraulic and/or ...

Kim Luxe Travel

Travel Customer Service

Denver, CO · On-site

$16.50 - $22.50/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding ...

Addison Group

Customer Service Representative

Denver, CO · On-site

$22 - $25/hr

Our client is seeking a customer service professional to support daily resident and visitor interactions, handle inbound and outbound communications, and assist with basic administrative and ...

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Customer Service Professional information

See Colorado salary details

$10

$17

$27

How much do customer service professional jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service professional in Colorado is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Colorado?

The most popular types of Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Customer Service Professional jobs?

Cities in Colorado with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,152 per year, or $17.9 per hour.

Customer Service Professional

Colorado Springs, CO • On-site

American Lock & Key
1 - 10 employees
Learn more about American Lock & Keyexternal

$40K - $45K/yr

Full-time

PTO

Posted 25 days ago

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Job description

Customer Service & Dispatch Specialist

Company: American Lock & Key

Location: Colorado Springs, CO

Employment Type: Full-Time

Compensation: $40-45,000 / year (Starting Salary with clear growth path)

About Us:

American Lock & Key has been a trusted commercial security and locksmith leader in Colorado Springs for over 40 years. We pride ourselves on fast, reliable service and building long-term relationships with our clients. As we expand our commercial operations, we are looking for a dedicated, sharp, and growth-minded Customer Service Specialist to be the welcoming voice and operational backbone of our office.

The Opportunity:

This is an entry-level position with serious career upside. We aren’t just looking for someone to answer phones; we are looking for a future key team member. If you bring a strong work ethic, great communication skills, and a problem-solving mindset, this role offers a clear path to increased salary, expanded benefits, and long-term career growth into higher-level positions within our growing company.

What You’ll Be Doing:

  • First Point of Contact: Answering incoming phone calls and monitoring customer emails with a friendly, professional, and helpful attitude.
  • Customer Support & Problem Solving: Listening to customer needs, troubleshooting basic inquiries, and ensuring every client feels heard and taken care of.
  • Communication: Serving as the central hub between our customers, field service management team, and upper management to ensure smooth daily operations.
  • Administrative Support: Maintaining accurate customer records and assisting with day-to-day office tasks as needed.

What We’re Looking For:

  • Customer-First Attitude: Friendly, polite, and confident on the phone and in email correspondence.
  • Problem-Solving Ability: Quick on your feet, resourceful, and eager to help resolve issues effectively.
  • Organizational Skills: Able to multitask, manage emails, and keep track of incoming service requests without dropping the ball.
  • Reliability & Drive: High integrity, punctual, and motivated to learn our industry and grow with us long-term.
  • Basic Computer Proficiency: Comfortable using email, scheduling/dispatch software, and general business programs (training provided).
  • Prior customer service or dispatch experience is a plus, but a positive attitude and strong work ethic are what matter most!

Compensation & Benefits:

  • Starting Salary: $40-45,000 per year
  • Career Path: Significant room for advancement in salary, benefits, and leadership responsibilities as you master the role and help us grow.
  • Work Environment: A stable, long-established company with a tight-knit team and room to build a real career.

How to Apply:

If you’re looking for a fresh start with a solid company where your hard work will actually be recognized and rewarded, apply today with your resume!


Company Description

Security professionals