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Customer Service Professional Jobs in Colorado (NOW HIRING)

OWL Services

Service Professional II

Colorado Springs, CO · On-site

$26.77 - $29.98/hr

OWL Services' companies have received numerous awards over the years for exemplary customer service ... Service Professional II To perform repair and service work on electronic, hydraulic and/or ...

Owl

Service Professional II

Colorado Springs, CO

$14.75 - $18.75/hr

OWL Services' companies have received numerous awards over the years for exemplary customer service ... Service Professional II To perform repair and service work on electronic, hydraulic and/or ...

Kim Luxe Travel

Travel Customer Service

Denver, CO · Remote

$16.50 - $22.50/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding ...

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$10

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How much do customer service professional jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service professional in Colorado is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What Is a Customer Service Professional?

A customer service professional, also known as a customer service representative, is responsible for answering calls or emails, listening to customers, and addressing customer complaints and questions. Depending on which industry they work in, their duties may involve finding answers to billing or service questions, providing information on the items that customers are purchasing or returning, and documenting complaints. In the customer service industry, excellent communication skills are essential to work with frustrated or upset customers dealing with problems buying items or incorrect billing statements. Customer service professionals may also help sell products that may be useful to the customer based on their conversation.

What are the key skills and qualifications needed to thrive as a Customer Service Professional, and why are they important?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a Customer Service Professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are Customer Service Professionals?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Colorado? The most popular types of Customer Service jobs in Colorado are:
What cities in Colorado are hiring for Customer Service Professional jobs? Cities in Colorado with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Colorado as of May 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,152 per year, or $17.9 per hour.
Customer Service Professional

Customer Service Professional

LONGMONT DAIRY FARM INC

Longmont, CO

$18 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Longmont Dairy is looking for an experienced, compassionate, friendly and patient customer services representative responsible for handling all customer phone calls, greeting and assisting walk-in customer and guests, maintaining account receivable records, completing daily route books, and other tasks as assigned. This front desk position offers a starting salary range of $18-$21/hour. Responsibilities include but are not limited to: Answers phone calls promptly (within 2 rings).

Handles customer interactions promptly and professionally. Follows through with customer problems and complaints to resolution. Updates customer accounts with current deliveries, order changes, payments and appropriate credit.

Compares data from route books to that in the Delivery Management System, researches discrepancies and makes needed corrections. Generates and mails customer invoices monthly. Prepares and balances deposits daily.

Maintains database and spread sheet files. Performs clerical duties as required including filing, photocopying and mail processing. Initiates customer contact when needed to insure accurate billing and delivery.

Prepares monthly invoices for drivers to deliver. Emails and mails invoices to those specified. Handles all data entry records into the customer service spreadsheet to accurately track issues.

Inputs new customers to start service. Makes phone contact with new customers to ensure delivery was made to satisfaction and answers any questions. Runs monthly automatic including credit cards and ACH.

Maintains expired and declined credit cards with a phone call and letter. Maintains collections and aging in designated routes. Performs other related duties as assigned.

Greets incoming applicants, customers, and vendors. Initial screening of applicants and ensure paperwork is complete. Track shipments that come in and go out.

Schedule appointments, interviews for managers. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

This is an interior, office location. We offer benefits that include health, dental and vision insurance, life and disability benefits, paid vacation and sick days and a 401k as well as employee discounts and workplace perks such as food/coffee and flexible work schedules. Work schedule hours are Monday through Thursday from 8:00 am to 5:00 p.m

and Fridays from 7:00 am to 4:00 pm. About Longmont Dairy Farm Longmont Dairy Farm is one of the larger home milk delivery companies in the United States. It is a local, family-owned, stable company that has been farming, processing and delivering milk in glass bottles for over 50 years.

Learn more at www.longmontdairy.com.

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