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Vp Customer Service Jobs in Colorado (NOW HIRING)

... Opportunity in Financial Services Vice President, Advisory Consulting Preferred Location(s ... Perform other duties as assigned and track appropriate activity in firm CRM. Education Requirements:

The Vice President of Construction serves as the operational leader behind safe, predictable, and ... We support utilities, developers, and municipalities with EPC services and project development ...

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Vp Customer Service information

See Colorado salary details

$83.6K

$171.6K

$275.5K

How much do vp customer service jobs pay per year?

As of Sep 1, 2026, the average yearly pay for vp customer service in Colorado is $171,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $145,600.00 and $186,600.00 per year, depending on experience, location, and employer.

What does a VP of Customer Service do?

A VP of Customer Service is responsible for overseeing a company's customer service operations and ensuring high levels of customer satisfaction. They develop strategies to improve customer experience, manage customer service teams, and set goals for service quality and efficiency. This executive collaborates with other departments to align customer service with overall business objectives, analyzes customer feedback to drive improvements, and often handles escalated customer issues. Ultimately, their role is crucial in maintaining customer loyalty and supporting business growth.

What are the key skills and qualifications needed to thrive as a VP of Customer Service?

To thrive as a VP of Customer Service, you need extensive experience in customer support management, a deep understanding of service operations, and a relevant bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required, along with certifications such as Six Sigma or CX professional credentials. Exceptional leadership, strategic thinking, and communication skills set top candidates apart by fostering team performance and cross-functional collaboration. These skills and qualifications are essential to drive customer satisfaction, operational excellence, and long-term business growth.

How does a VP of Customer Service typically collaborate with other departments to improve the overall customer experience?

A VP of Customer Service frequently works cross-functionally with departments such as Sales, Product Development, and Marketing to ensure that customer feedback is integrated into business strategies. They lead initiatives to streamline communication channels, resolve systemic issues, and align service standards with company goals. Regular meetings, shared performance metrics, and joint projects are common ways the VP ensures all departments are working towards delivering a consistent and high-quality customer experience.

What is the difference between Vp Customer Service vs Customer Service Manager?

AspectVp Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, and manages multiple teams or departmentsManages daily customer service operations, supervises frontline staff, and handles escalations
Required CredentialsBachelor's degree; experience in leadership roles; industry-specific knowledgeBachelor's degree; experience in customer service; leadership skills
Work EnvironmentExecutive-level, strategic planning, often in corporate officesOperational, team management, customer-facing interactions
ScopeCompany-wide customer service policies and initiativesTeam-specific customer service delivery and performance

The Vp Customer Service focuses on strategic leadership and company-wide policies, while the Customer Service Manager handles daily operations and team management. Both roles require leadership experience and industry knowledge, but differ in scope and level of responsibility.

What are the most commonly searched types of Customer Service jobs in Colorado?

The most popular types of Customer Service jobs in Colorado are:

What are popular job titles related to Vp Customer Service jobs in Colorado?

For Vp Customer Service jobs in Colorado, the most frequently searched job titles are:

Infographic showing various Vp Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $171,625 per year, or $82.5 per hour.

VP of Customer Experience & Brand Strategy (Denver)

Denver, CO • On-site


Frontier Airlines, Inc.
Aviation • 1 - 5K employees

5.0

Company rating: 5.0 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

26th of 26 rated airlines

People enjoy working here

Paid breaks

Respectful managers


$142K - $182K/yr

Full-time

Re-posted 29 days ago


Job description

A leading airline company based in Denver, Colorado, is seeking a Vice President - Customer Experience & Brand to enhance customer engagement and brand loyalty across all touchpoints. This high-impact role focuses on improving the customer journey from search to post-trip, leading multi-disciplinary teams, and driving digital experience strategy. Ideal candidates will have over 15 years of leadership experience in customer care and a strong background in the travel industry. The position includes attractive benefits and a competitive salary range.
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Frontier Airlines logo

About Frontier Airlines

Sourced by ZipRecruiter

Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves in delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1994


What Frontier Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

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