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Customer Service Training Jobs in Florida (NOW HIRING)

Fresco y Más

Customer Service Associate

Hollywood, FL · On-site

$13.25 - $18.25/hr

Customer Service Associate The customer service associate will increase customer confidence and ... Must complete service training within sixty (60) days of position start date.

Fresco y Más

Customer Service Associate

Homestead, FL · On-site

$13.25 - $18.25/hr

Customer Service Associate The customer service associate will increase customer confidence and ... Must complete service training within sixty (60) days of position start date.

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Hialeah, FL · On-site

$13.25 - $18/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$12.25 - $17/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Tampa, FL · On-site

$13.75 - $19/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$12.75 - $17.75/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Miami, FL

$13.75 - $19.25/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Hialeah, FL · On-site

$13.25 - $18/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Tampa, FL · On-site

$9.50 - $14.50/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date.

UNIVISTA HOLDINGS LLC

CSR 440

Orlando, FL

$14 - $16/hr

Attend necessary sales and customer service training sessions. * Execute local store marketing initiatives and other marketing efforts. * Represent the company in all business-related activities.

Fresco y Más

Customer Service Associate

Hialeah, FL · On-site

$13.25 - $18/hr

Customer Service Associate The customer service associate will increase customer confidence and ... Must complete service training within sixty (60) days of position start date.

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Hialeah, FL · On-site

$13.25 - $18/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

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Showing results 21-40

All JobsCustomer Service Training JobsCustomer Service Training Jobs in Florida

Customer Service Training information

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What are the key skills and qualifications needed to thrive in customer service training?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What career paths can start with customer service?

Customer service roles provide a foundation for careers in sales, account management, technical support, and management positions. Skills such as communication, problem-solving, and familiarity with customer relationship management (CRM) tools are valuable for advancing into these fields.

What does a customer service trainer do?

A customer service trainer develops and delivers training programs to improve employees' communication, problem-solving, and product knowledge skills. They assess training needs, create instructional materials, and may use tools like e-learning platforms or role-playing exercises to enhance customer interactions and service quality.

What are popular job titles related to Customer Service Training jobs in Florida?

For Customer Service Training jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Training jobs in Florida look for?

The top searched job categories for Customer Service Training jobs in Florida are:

What cities in Florida are hiring for Customer Service Training jobs?

Cities in Florida with the most Customer Service Training job openings:

Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Associate

Fresco y Más

Hollywood, FL • On-site

$13.25 - $18.25/hr

Other

Re-posted 8 days ago

Fresco y Más rating

5.6

Company rating: 5.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Customer Service Associate

The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.

Primary responsibilities include:

  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
  • Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
  • Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
  • Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
  • Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
  • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
  • Maintain confidentiality of information.
  • Put up discarded or returned merchandise.
  • Perform cashier associate duties, as necessary.
  • Perform pricing duties, as necessary.
  • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
  • Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
  • Perform other job-related duties as assigned.

Minimum qualifications include:

  • Must be 18 years of age.
  • High school diploma or equivalency.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.

Preferred qualifications include:

  • Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
  • Possess a proficient working knowledge of office, front end systems and equipment.
  • Possess proficient computer skills.
  • Possess demonstrated skills in the ability to perform and deliver customer service expectations.
  • Demonstrate good organizational skills.
  • High standard of integrity and reliability.

Required behaviors include:

  • Lives the values by embracing the essence of the company demonstrating a commitment to the company's goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
  • People passion through consistently treating others with respect and dignity.

Knowledge, skills, abilities include:

  • Compliance with all company policies and procedures.
  • Must complete service training within sixty (60) days of position start date.

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