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Customer Service Training Jobs in Florida (NOW HIRING)

City of Leesburg

Customer Service Specialist

Leesburg, FL · On-site

$21.14 - $30.95/hr

Attends staff meetings to exchange information; attends in-service training and technical or ... customer service experience in public or business administration or related subject, or an ...

TOTALPACK INC

Customer Service Representative

Doral, FL · On-site

$15 - $16/hr

... trainer to ensure proper customer service is being a deliverer Work Hours & Benefits: Monday-Friday Full Time Monthly Bonus: for Metric Met of Order & Sales. Vacation Pay, Sick time, Health Benefits ...

TOTALPACK INC

Customer Service Representative

Doral, FL · On-site

$15 - $16/hr

... trainer to ensure proper customer service is being a deliverer Work Hours & Benefits: Monday-Friday Full Time Monthly Bonus: for Metric Met of Order & Sales. Vacation Pay, Sick time, Health Benefits ...

Careerxchange

Customer Service

Fort Lauderdale, FL

$18/hr

Bilingual Customer Service Representative (English/Spanish) Broward County, FL Pay: $18.00 per hour starting pay Training Start Date: August 3 Schedule: Full-time 9am to 5pm - (half hour lunch and ...

Lyon Management Company - KFC

Customer Service

Live Oak, FL

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Lyon Management Company - KFC

Customer Service

Lake City, FL

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

KFC

Customer Service

Okeechobee, FL

$15 - $20.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Fresco y Mas

Customer Service Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Tampa, FL

$13.75 - $19/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Miami, FL

$12.25 - $17/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

Fresco y Mas

Customer Service Associate

Hialeah, FL

$13.25 - $18/hr

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The ... Must complete service training within sixty (60) days of position start date. Employment Type ...

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All JobsCustomer Service Training JobsCustomer Service Training Jobs in Florida

Customer Service Training information

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What are the key skills and qualifications needed to thrive in Customer Service Training, and why are they important?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require extensive experience, certifications, or specialized skills rather than formal college degrees.

How can I make 2000 a week working from home?

Customer service training roles can pay well if you work for companies that offer high hourly rates or commission-based incentives, especially if you have strong communication skills and relevant certifications. Earning $2000 weekly typically requires working full-time hours, often 40 or more per week, and may involve freelance or contract opportunities with multiple clients. Building a reputation for quality training and leveraging online platforms can help increase earning potential.

What is the best training for customer service?

The best training for customer service includes developing strong communication skills, active listening, problem-solving, and product knowledge. Many programs also incorporate role-playing, customer interaction simulations, and certification courses such as the Certified Customer Service Professional (CCSP) to enhance skills and improve performance.

How to become a customer service trainer?

To become a customer service trainer, individuals typically need experience in customer service roles and strong communication skills. Many employers prefer candidates with a background in training, coaching, or related fields, and some may require certifications in training or customer service. Gaining experience and developing presentation skills are key steps in pursuing this career path.
What are popular job titles related to Customer Service Training jobs in Florida? For Customer Service Training jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Service Training jobs in Florida look for? The top searched job categories for Customer Service Training jobs in Florida are:
What cities in Florida are hiring for Customer Service Training jobs? Cities in Florida with the most Customer Service Training job openings:
Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Florida as of July 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution.

Mobile Supervisor, Customer Service

Customer Operations

Saint Petersburg, FL • On-site

Full-time

Re-posted 4 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum’s Customer Service team.


Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You’ll work in a collaborative environment, alongside an encouraging team, making a difference every day.

WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST

  • Leading a team of representatives using encouragement and accountability to create a cohesive work unit
  • Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
  • Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience

We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience

#LI-DO1
CCS450 2026-74549 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience
Employment Type: Full Time

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