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Customer Service Technical Support Advisor Jobs

Tier 2 Technical Support

Fort Morgan, CO ยท On-site

$16.50 - $18/hr

Tier 2 Advisors will work closely with Customer Service, Network Operations and Field Operations to provide technical support and assistance to our customers. Because of the nature of this position ...

OR

$85.90K - $118.10K/yr

Reporting to the Director, Field Applications the Field Service Technical Support(Texas) will be ... Reviews customer requirements, identifies and communicates potential issues and provides ...

OR ยท On-site

$85.90K - $118.10K/yr

Reporting to the Director, Field Applications the Field Service Technical Support(Texas) will be ... Reviews customer requirements, identifies and communicates potential issues and provides ...

As a part of the REC, the In-plan Client Support Advisor will be part of a team of Local Advisors ... Bachelor's Degree or Equivalent * 2+ Years proven track record in customer service/experience ...

Provide technical support to users for moderately complex computer related technical problems. * Communicate technical issues over the phone to a variety of customers * Answer service desk telephones

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Customer Service Technical Support Advisor information

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How much do customer service technical support advisor jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for customer service technical support advisor in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Service Technical Support Advisor jobs? Cities with the most Customer Service Technical Support Advisor job openings:
What states have the most Customer Service Technical Support Advisor jobs? States with the most job openings for Customer Service Technical Support Advisor jobs include:

Customer Technical Support Advisor - Hanover Park

Corston Architectural Detail

Chicago, IL โ€ข On-site

$50K/yr

Other

Medical, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Customer Technical Support Advisor - Hanover Park
Application Deadline: 30 June 2026
Department: Customer Experience
Employment Type: Full Time
Location: Chicago USA
Compensation: $40,000 - $50,000 / year
Description
Role: Technical Support Advisor
Location: Chicago, Illinois, Hanover Park
Salary: Up to $50,000 + Annual Company Bonus
The company
Corston Architectural Detail was founded by a team of creative designers and engineers with a shared vision: to create high-quality, solid brass hardware, switches, outlets, and lighting that bring harmony and coordination from room to room.
We've grown quickly and seen huge success in our five years - launching in the UK, EU, UAE, and USA. Our US business and operations are expanding quickly, supported by a customer service and warehouse team in Chicago and a new showroom located in Manhattan at the New York Design Centre.
The role
We're looking for a Product Technical Support Advisor with an electrical background to join our growing US team. You'll be the first point of contact for customers and trade professionals, providing expert guidance on product selection, installation, and technical troubleshooting across our switches, outlets, hardware and lighting ranges.
You'll combine strong technical understanding with a passion for customer experience - ensuring every interaction reflects Corston's high standards of craftsmanship, precision, and service.
#INDUS
Key Responsibilities
Your responsibilities
  • Provide technical support on wiring, load compatibility, dimming systems, and installation requirements for switches, sockets and lighting
  • Troubleshoot electrical and installation issues over the phone, guiding customers and electricians through clear step-by-step solutions
  • Support trade customers (designers, electricians and contractors) with specifications, installation details and troubleshooting
  • Offer technical guidance and support to the wider customer service team
  • Handle customer enquiries by telephone and email
  • Identify recurring technical questions and suggest updates for FAQs on Corston.us
#INDUS
Skills, Knowledge and Expertise
Your skills, qualities and experience
  • Fluent Spanish and English
  • Minimum 1-year electrical work, installation, or technical customer service within electrical products / industry
  • Excellent in-person and telephone skills
  • Excellent presentation, verbal and written skills
  • Thrives in face-paced environment
  • The ability to build strong relationships
  • Highly task and KPI driven
Benefits
What you can expect from us
  • High energy working environment, recognition and career growth opportunities
  • Annual company-based bonus and salary review
  • 26 days off (15 PTO + 11 paid holidays)
  • 401k plan with 3% match
  • Health insurance benefit ($500 per month)
  • Mobile phone allowance $40