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Technical Customer Support Advisor Jobs (NOW HIRING)

Customer Support Advisor As a Customer Support Advisor at Booksy, you'll be on the front lines, supporting our B2B customers for the Spanish Market through various channels like chat, calls, and ...

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Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

When you become a Customer Support Advisor at CPI Security, you join an energetic group of people ... Minimum 2 years customer service experience, technical support experience preferred * Phone-based ...

About the job Customer Support Advisor Our team is looking for Customer Support Advisors who enjoy helping people, solving problems, and providing thoughtful service. In this role, you will assist ...

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

When you become a Customer Support Advisor at CPI Security, you join an energetic group of people ... Minimum 2 years customer service experience, technical support experience preferred * Phone-based ...

Elevate Customer Success as a Technical Customer Support Technician Transform Your VDC Expertise: Empower the Future of Construction Technology! Ready to transition into becoming the technical expert ...

Elevate Customer Success as a Technical Customer Support Technician Transform Your VDC Expertise: Empower the Future of Construction Technology! Ready to transition into becoming the technical expert ...

As a Customer Support Advisor in the area of legacy protection, you'll play a crucial role in our mission to deliver exceptional service, ensuring clients always feel valued and understood. You'll ...

Technical Customer Support Location: Rochester, NY Pay Rate: $18.50 per hour Schedule: Monday - Friday, 9:30 AM - 6:00 PM Work Arrangement: Hybrid after training (in-office Monday to Wednesday ...

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Technical Customer Support Advisor information

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How much do technical customer support advisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for technical customer support advisor in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Technical Customer Support Advisor vs Customer Service Representative?

AspectTechnical Customer Support AdvisorCustomer Service Representative
Required CredentialsTechnical certifications, relevant technical knowledgeBasic customer service skills, high school diploma
Work EnvironmentTechnical support centers, IT departments, online chatCall centers, retail, service desks
Employer & Industry UsageIT, software, hardware companiesRetail, telecom, hospitality
Common Search & ComparisonTechnical issues, troubleshooting, product supportBilling, inquiries, general questions

The main difference is that Technical Customer Support Advisors handle technical issues requiring specialized knowledge, while Customer Service Representatives focus on general customer inquiries. Both roles involve assisting customers but differ in technical complexity and required skills.

What does a technical customer support advisor do?

A technical customer support advisor assists customers with technical issues related to products or services, providing troubleshooting, guidance, and solutions via phone, email, or chat. They often use diagnostic tools and technical knowledge to resolve problems efficiently and may document interactions for future reference.

What cities are hiring for Technical Customer Support Advisor jobs?

Cities with the most Technical Customer Support Advisor job openings:

What states have the most Technical Customer Support Advisor jobs?

States with the most job openings for Technical Customer Support Advisor jobs include:

What are popular job titles related to Technical Customer Support Advisor jobs?

For Technical Customer Support Advisor jobs, the most frequently searched job titles are:

Infographic showing various Technical Customer Support Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Customer Support Advisor

Remote

Booksy
IT Services • 51 - 200 employees

Other

Posted 3 days ago

New


Job description

Customer Support Advisor

As a Customer Support Advisor at Booksy, you'll be on the front lines, supporting our B2B customers for the Spanish Market through various channels like chat, calls, and emails. You'll be crucial in guaranteeing customer satisfaction with every interaction, acting as a true problem-solver, and tailoring your communication to ensure a responsive, efficient, and seamless experience. This is your opportunity to directly influence how our customers perceive Booksy every day!

In this role, you'll provide support for customer queries, handling their requests and addressing concerns within established time limits, always ensuring a rapid response and that no customer is left without an answer. You'll identify customer issues and provide tailored, relevant solutions, meticulously maintaining records of all interactions in our CRM (Salesforce). Beyond direct support, you'll represent the voice of the customer, seriously following up on open conversations and reporting issues or improvement requests to enhance our solution.