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Customer Service Tech Jobs in Raleigh, NC (NOW HIRING)

Initial Service Tech

Chattanooga, TN · On-site

$45K - $65K/yr

Initial Service Technician - No Experience Required Pay: $3,000-$4,500 per month (base ... If you show up, work hard, and take care of customers, you can be promoted to a Route Technician ...

804 Technology and we are currently seeking an Customer Support Clerk for a contract to perm role ... As a Customer Services Support Clerk, you will be responsible for answer incoming phone calls and ...

Customer Service Technician

Oxford, NC

$15.75 - $21.50/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

Customer Service Technician

Oxford, NC · On-site

$15.75 - $21.50/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

Customer Service Technician

Oxford, NC · On-site

$15.75 - $21.50/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

Customer Service Technician

Fuquay Varina, NC

$14.25 - $19.25/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

Customer Service Technician

Fuquay Varina, NC · On-site

$14.25 - $19.25/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

Our experienced technicians are committed to customer service excellence which will advance them and SPATCO in the petroleum industry. Even as an experienced technician you will receive updated ...

Customer Service Technician

Fuquay Varina, NC

$14.25 - $19.25/hr

As a Customer Service Technician, you will be performing installation, maintenance and ... Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair ...

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

As North America's leading provider of complete temporary space solutions, we have helped customers ... ABOUT THE JOB: Our Service Technicians are multi-functional, inspecting buildings, performing ...

Pepsi Bottling Venturesis seeking a Beverage Equipment Service Tech A to join our team. Who We Are ... Provides exceptional customer service while representing PBV with each customer. Learns PBV ...

Pepsi Bottling Ventures is seeking a Beverage Equipment Service Tech A to join our team. Who We Are ... Provides exceptional customer service while representing PBV with each customer. Learns PBV ...

Customer Service Clerk

Cary, NC

$14.50 - $17.75/hr

As a Customer Services Support Operator , you will be responsible for : · This position resides in a customer contact center. In your daily activities you will answer incoming phone calls and ...

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Showing results 1-20

Customer Service Tech information

See Raleigh, NC salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for customer service tech in Raleigh, NC is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.

What does a typical day look like for a Customer Service Tech?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What is a Customer Service Tech job?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What are the key skills and qualifications needed to thrive in the Customer Service Tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are the most commonly searched types of Customer Service Tech jobs in Raleigh, NC? The most popular types of Customer Service Tech jobs in Raleigh, NC are:
What are popular job titles related to Customer Service Tech jobs in Raleigh, NC? For Customer Service Tech jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Customer Service Tech jobs? Cities near Raleigh, NC with the most Customer Service Tech job openings:
Infographic showing various Customer Service Tech job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,895 per year, or $19.7 per hour.
Field Service Tech - Residential Electrician

Field Service Tech - Residential Electrician

CMC Electric

Clayton, NC • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Life, PTO

Posted 10 days ago


Job description

CMC Electric, LLC is hiring a full-time Field Service Tech – Residential Electrician to serve the Raleigh-Durham area from our base in Clayton, NC. This is an excellent opportunity for experienced electricians who want a stable schedule, competitive pay, and the freedom to work independently. If you're ready to join a company that values your skills and supports your growth, we invite you to apply today!

Pay: $80,000–$100,000 annually, plus commission

Benefits:

  • Bonus structure
  • Company phone
  • Company vehicle
  • Dental
  • Education assistance
  • Employee assistance program
  • PTO
  • 8 paid holidays
  • Flexible schedule
  • Growth opportunities
  • Health insurance
  • Life insurance
  • Short and long-term disability
  • Uniforms
  • Vision

WHAT WE'RE ALL ABOUT

Since 2005, we have been committed to fulfilling the electrical needs of residents and businesses in the Triangle area and beyond. From minor repairs to major installations, we do it all with integrity. Unlike others, we won't cut corners or recommend unnecessary services, as we believe in building trust and a strong reputation with our customers.

Our exceptional service relies on our talented team. We've built a wonderful group of electricians and staff, and we take pride in rewarding them with competitive pay, generous benefits, and a positive work culture.


WHAT WE'RE LOOKING FOR IN A FIELD SERVICE TECH - RESIDENTIAL ELECTRICIAN

At least 4 years of experience in residential electrical services is preferred for this position. Does that sound like you? If so, and you meet the following criteria, we want you as our Field Service Tech - Residential Electrician!

  • Current driver's license
  • Thorough knowledge of residential electrical code

If this sounds like you, keep reading to learn more about becoming our Field Service Tech - Residential Electrician!


DAY-TO-DAY

This is a full-time position, Monday through Friday, 8:00 AM to 5:00 PM. Technicians dispatch directly from home to job sites, with no daily commute to a central office required.

In this role, you'll travel directly to job sites throughout the Raleigh-Durham area. You'll meet with homeowners, assess their electrical needs, present clear options, and perform diagnostics and repairs in compliance with code. You'll typically complete 3–4 service calls per day, supported by a responsive dispatch team and equipped with the tools and technology to perform at your best.

Don't wait-take the next step in your career by joining our team as a valued Field Service Tech - Residential Electrician. Our initial application process is quick, easy, and mobile-friendly. Apply now!


Job Posted by ApplicantPro