1

Customer Service Tech Jobs in Raleigh, NC (NOW HIRING)

Travel Customer Service

Raleigh, NC Β· On-site

$15.50 - $21.25/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...

Customer Service Representative

Durham, NC Β· On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Wake Forest, NC Β· On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative Duration: 6-Month Contract Location: 100% Remote Pay Rate: $18/hour ... Experience in an ACD call center environment. * Tech-savvy and comfortable using multiple systems ...

New

Travel Customer Service

Durham, NC Β· On-site

$14.50 - $19.75/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...

Customer Service Representative

Raleigh, NC Β· On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Wake Forest, NC Β· On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Durham, NC Β· On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Wake Forest, NC Β· On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Durham, NC Β· On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Durham, NC Β· On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Durham, NC Β· On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer service role handling inbound and outbound calls helping patients with prescription ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Customer Service Specialist

Durham, NC Β· On-site

$16.50 - $21.75/hr

We are dedicated to pursuing better and use technology, process and the power of our national ... Customer Service Specialistsare responsiblefor learning and understanding the entire front-end ...

Customer Service Representative

Wake Forest, NC Β· On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Showing results 41-60

Customer Service Tech information

See Raleigh, NC salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service tech in Raleigh, NC is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are the most commonly searched types of Customer Service Tech jobs in Raleigh, NC?

The most popular types of Customer Service Tech jobs in Raleigh, NC are:

What are popular job titles related to Customer Service Tech jobs in Raleigh, NC?

For Customer Service Tech jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Customer Service Tech jobs?

Cities near Raleigh, NC with the most Customer Service Tech job openings:

Infographic showing various Customer Service Tech job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,895 per year, or $19.7 per hour.

Customer Service Representative

Durham, NC β€’ On-site

$14.50 - $19.75/hr

Other

Posted 17 days ago


Job description

Working At Freudenberg: We Will Wow Your World!

Customer Inquiry Handling: Respond to customer inquiries via phone, email, or chat, providing accurate and timely information.

Order Processing: Process customer orders accurately in the system, ensuring timely follow-up.

Product/Service Information: Provide detailed information on products or services to assist customers in their purchasing decisions.

Documentation & Record-Keeping: Maintain accurate records of customer interactions and transactions.

Escalation Support: Identify and escalate complex issues to the Customer Service Supervisor for resolution.

Customer Feedback Collection: Gather and record feedback from customers to support service improvement.

Internal Communication: Coordinate with other departments to resolve customer issues as needed.

Training Participation: Participate in team training sessions to enhance knowledge and service skills.

System Proficiency: Use customer service software to log cases and track inquiries effectively.

Quality Assurance Support: Ensure that customer service standards are met in all interactions.

High school diploma or equivalent.

0-2 years of experience in customer service or a related field.

Basic proficiency in customer service software and CRM systems.

Knowledge of company products or services.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Residential Filtration Technologies Inc.