Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Customer Service Representative
Wake Forest, NC · On-site
$13.75 - $18.75/hr
Service Center Wakefield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Customer Service Representative
Wake Forest, NC · On-site
$13.75 - $18.75/hr
Service Center Wakefield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Furniture Service Tech
Raleigh, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Furniture Service Tech
Raleigh, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Ability to provide personable, friendly customer service to internal and external customers ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Ability to provide personable, friendly customer service to internal and external customers ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Customer Service Representative
$15.50 - $21.25/hr
Ability to provide personable, friendly customer service to internal and external customers ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Customer Service Representative
$15.50 - $21.25/hr
Ability to provide personable, friendly customer service to internal and external customers ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Customer Service Representative
Wake Forest, NC · On-site
$13.75 - $18.75/hr
Service Center Wakefield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Customer Service Representative
Wake Forest, NC · On-site
$13.75 - $18.75/hr
Service Center Wakefield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer ... We believe in consistent career training on leadership skills and new technologies to make sure ...
Customer Service Representative
Raleigh, NC · On-site
$15/hr
Customer Service Representatives Full Time availability - North Carolina Now accepting applications ... goals Tech-savvy - Ability to navigate multiple systems and multitask efficiently Technology ...
Customer Service Representative
Raleigh, NC · On-site
$15/hr
Customer Service Representatives Full Time availability - North Carolina Now accepting applications ... goals Tech-savvy - Ability to navigate multiple systems and multitask efficiently Technology ...
Furniture Service Tech
Durham, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Furniture Service Tech
Durham, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Furniture Service Tech
Raleigh, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Furniture Service Tech
Raleigh, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Customer Service Representative
$15.50 - $21.25/hr
Prior experience in hospitality, customer service, sales support, or concierge-style roles preferred * Tech-savvy and comfortable using booking platforms and online tools * Self-motivated with a ...
Quick apply
Customer Service Representative
$15.50 - $21.25/hr
Prior experience in hospitality, customer service, sales support, or concierge-style roles preferred * Tech-savvy and comfortable using booking platforms and online tools * Self-motivated with a ...
Customer Service Rep
Garner, NC · On-site
$14.25 - $19.50/hr
With cutting-edge technology at the center, we're revolutionizing the industry with our massive ... As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ...
Customer Service Rep
Garner, NC · On-site
$14.25 - $19.50/hr
With cutting-edge technology at the center, we're revolutionizing the industry with our massive ... As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ...
Customer Service / Cashier
Creedmoor, NC · On-site
$9.25 - $12.25/hr
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...
Customer Service / Cashier
Creedmoor, NC · On-site
$9.25 - $12.25/hr
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... We combine food, service, and experience backed by industry-leading technology to help companies ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... We combine food, service, and experience backed by industry-leading technology to help companies ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... We combine food, service, and experience backed by industry-leading technology to help companies ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... We combine food, service, and experience backed by industry-leading technology to help companies ...
ROUTE MANAGER
Garner, NC · On-site
We combine food, service, and experience backed by industry-leading technology to help companies ... You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and ...
Quick apply
ROUTE MANAGER
Garner, NC · On-site
We combine food, service, and experience backed by industry-leading technology to help companies ... You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and ...
Customer Service / Cashier
Zebulon, NC · On-site
$11 - $14.50/hr
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...
Customer Service / Cashier
Zebulon, NC · On-site
$11 - $14.50/hr
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... We combine food, service, and experience backed by industry-leading technology to help companies ...
CUSTOMER SERVICE MANAGER
Garner, NC · On-site
$55K - $65K/yr
CUSTOMER SERVICE MANAGER Pay Grade: 12 Reports To: Salary: $55,000 - $65,000 Other Forms of ... We combine food, service, and experience backed by industry-leading technology to help companies ...
Customer Service Representative
Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Technology-Driven: Master GorillaDesk , the leading-edge platform/software we use to manage our ...
Quick apply
Customer Service Representative
Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Technology-Driven: Master GorillaDesk , the leading-edge platform/software we use to manage our ...
Customer Service Tech information
See Raleigh, NC salary details
$10.52 - $12.36
4% of jobs
$12.36 - $14.21
6% of jobs
$14.21 - $16.06
14% of jobs
$16.10 is the 25th percentile. Wages below this are outliers.
$16.06 - $17.91
23% of jobs
The median wage is $18.08 / hr.
$17.91 - $19.76
23% of jobs
$20.68 is the 75th percentile. Wages above this are outliers.
$19.76 - $21.60
7% of jobs
$21.60 - $23.45
7% of jobs
$23.45 - $25.30
5% of jobs
$25.30 - $27.15
5% of jobs
$27.15 - $29
2% of jobs
$29 - $30.84
1% of jobs
$10
$19
$30
How much do customer service tech jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for customer service tech in Raleigh, NC is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.
What does a typical day look like for a Customer Service Tech?
A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.
What is a Customer Service Tech job?
A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.
What are the key skills and qualifications needed to thrive in the Customer Service Tech position, and why are they important?
To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.
What are the most commonly searched types of Customer Service Tech jobs in Raleigh, NC? The most popular types of Customer Service Tech jobs in Raleigh, NC are:
What are popular job titles related to Customer Service Tech jobs in Raleigh, NC? For Customer Service Tech jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Tech jobs in Raleigh, NC look for? The top searched job categories for Customer Service Tech jobs in Raleigh, NC are:
- Remote From Home
- Capital One Call Center
- Seasonal Humana Customer Service Representative
- Senior Remote Customer Service Rep
- Online Customer Service Tech
- Day Shift Customer Service Gucci
- Flexible Pfizer Customer Service
- Telecommute Digital Nomad Customer Service
- On Call Work From Home Customer Service Representative Target
- Flex Aetna Customer Service Representative
What cities near Raleigh, NC are hiring for Customer Service Tech jobs? Cities near Raleigh, NC with the most Customer Service Tech job openings:
$24/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
Rooms To Go rating
7.2
Based on 71 frontline employees who took The Breakroom Quiz
17th of 59 rated furniture retailers
Job description
Rooms To Go
Furniture Service Technician
Salary: Pay up to $24 / hour, depending on experience
Individual Medical Benefits starting at $10 per week
Plus medical, dental, vision and other benefits available for associates who want them
Employee discounts on Rooms To Go furniture purchases
Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go.
Responsibilities include:
- Travel to customers' homes to evaluate and repair furniture and other merchandise (leather, upholstery, case goods) purchased from Rooms To Go
- Assisting customers with replacement items for repairing or replacing furniture
- Work schedule is Monday through Friday/Tuesday through Saturday on alternating weeks
Our service technicians are problem solvers for our customers to provide the most efficient and best overall solution to repair or replace Rooms To Go merchandise in our customers' homes.
We provide the vehicle and all supplies necessary in the position. Many service technicians serve as independent contractors, rather than employees. However, Rooms To Go Furniture Service Technicians are Rooms To Go associates/employees with all expenses covered by Rooms To Go, which eliminates responsibilities for bookkeeping, vehicle maintenance, purchase and maintenance of a vehicle and the tools and supplies necessary for the position.
What we're looking for:
- A clean driving record
- Self-motivated and able to follow direction well in the field
- A positive, customer-oriented attitude
- Prior experience in wood, leather and upholstery repair, in addition to basic computer skills, are not required but can increase starting salary
Rooms To Go Offers:
- Comprehensive benefits package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, wellness & fitness programs, employee discounts on furniture, and more!
- Paid training program covering:
- How to repair furniture
- Customer service
- Technical training
- Company vehicle, gas for travel to customer homes and all supplies needed for the job.
About Rooms To Go
Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.
Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.
Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!
Rooms To Go Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- Associate discounts including furniture
- Company paid life and disability insurance
- Paid time off
- Employee Assistance Program
- Wellness Programs
- And more!
Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Applicants must be authorized to work in the U.S.
What Rooms To Go employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Rooms To Go
Sourced by ZipRecruiter
Industry
Furniture and home furnishings stores
Company size
5,001 - 10,000 Employees
Headquarters location
Seffner, FL, US
Year founded
1991