ZipRecruiter

Log In

1

Customer Service Tech Jobs in Raleigh, NC (NOW HIRING)

VPNE

Equipment Service Tech

Durham, NC · On-site

Ensure the availability of necessary equipment for customer and/or patient transport services. * Perform thorough cleaning and sterilization of patient transport equipment, adhering to established ...

PBV

Beverage Equipment Service Tech A

Garner, NC · On-site

Pepsi Bottling Ventures is seeking a Beverage Equipment Service Tech A to join our team. Who We Are ... Provides exceptional customer service while representing PBV with each customer. Learns PBV ...

PBV

Beverage Equipment Service Tech A

Garner, NC · On-site

Pepsi Bottling Venturesis seeking a Beverage Equipment Service Tech A to join our team. Who We Are ... Provides exceptional customer service while representing PBV with each customer. Learns PBV ...

804 Technology

Customer Service Clerk

Cary, NC · On-site

$14.50 - $17.75/hr

As a Customer Services Support Operator , you will be responsible for : · This position resides in a customer contact center. In your daily activities you will answer incoming phone calls and ...

Our Company

Furniture Service Tech

Raleigh, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Rooms To Go SE Division

Furniture Service Tech

Raleigh, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Durham, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Durham, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Raleigh, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Durham, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Rooms To Go SE Division

Furniture Service Tech

Durham, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Raleigh, NC · On-site

$17.25 - $22.50/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

ASK Consulting

Customer Service Representative

Durham, NC · On-site

$16 - $18/hr

Customer Service Representative Location: Charlotte, NC Duration: 6-Month Contract Pay Rate: $16 ... ASK Consulting is an award-winning technology and professional services recruiting firm servicing ...

New

previous pagenext page

Showing results 21-40

All JobsCustomer Service Tech JobsCustomer Service Tech Jobs in Raleigh, NC

Customer Service Tech information

See Raleigh, NC salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service tech in Raleigh, NC is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are the most commonly searched types of Customer Service Tech jobs in Raleigh, NC?

The most popular types of Customer Service Tech jobs in Raleigh, NC are:

What are popular job titles related to Customer Service Tech jobs in Raleigh, NC?

For Customer Service Tech jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Tech jobs in Raleigh, NC look for?

The top searched job categories for Customer Service Tech jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Service Tech jobs?

Cities near Raleigh, NC with the most Customer Service Tech job openings:

Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,895 per year, or $19.7 per hour.

Equipment Service Tech

Durham, NC • On-site

VPNE
Traveler Accommodation • 1 - 5K employees
Learn more about VPNEexternal

Full-time

Posted 19 days ago

VPNE rating

6.8

Company rating: 6.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

General Description of the Job Class
The Patient Transport Equipment Technician plays a crucial role in enhancing patient safety and optimizing patient flow. Collaborating with general patient transport duties, this position is responsible for various tasks related to the management of patient care equipment and supplies used throughout the facility by patient transport services..
Duties and Responsibilities of this Level
  • Oversee the receipt, delivery, and pick-up of patient transport equipment and supplies throughout the facility.
  • Ensure the availability of necessary equipment for customer and/or patient transport services.
  • Perform thorough cleaning and sterilization of patient transport equipment, adhering to established protocols.
  • Maintain a clean and organized storage area for equipment.
  • Conduct routine inspections and preventive maintenance on patient care equipment.
  • Identify and address equipment malfunctions promptly to minimize downtime.
  • Deliver patient transport equipment to designated locations as requested.
  • Retrieve equipment from various departments, ensuring timely pick-up and removal.
  • Maintain accurate records of equipment deliveries, pick-ups, and repairs.
  • Document cleaning and sterilization activities for compliance and quality control.
  • Collaborate with patient transport staff and service partners to understand equipment needs for different patient scenarios.
  • Communicate effectively with relevant departments to streamline equipment-related processes.
  • Provide training to patient transport staff on proper equipment usage and handling.
  • Offer support and assistance to transport staff in addressing equipment-related issues.
  • Participate in quality and safety improvement initiatives related to patient transport equipment and processes.
  • Identify opportunities for enhancing efficiency and safety in equipment management.
  • Partners with units in order not to store PTS wheelchairs and discharge carts on the unit for use, as this delays throughput when equipment is not readily available to the transporter.
  • Assists in maintenance of department Rover devices, ensuring they have the proper IOS and Epic updates.
  • Ensures that Rover devices are functional, ready for services and reports any repair or replacement needs.
  • Ensures the Rover devices are clean, charged, and programmed for the oncoming shift
  • In partnership with team leads to function in the role of phone distributor.
  • Provides orientation education for wheelchairs, stretchers, beds, cribs, etc.
  • Provides orientation and education for the operation of the Rover device.
  • Participates in in-service education sessions and related training to increase personal knowledge of specific work-related issues and personal development.
  • Provides "just in time" education when equipment knowledge gaps are identified.

Preferred Qualifications
Education:
High school diploma or equivalent; additional technical or vocational training is preferred.
Experience:
  • One (1) year of patient transport experience
  • Organized and motivated by a fast-paced environment.
  • Able to manage multiple tasks/projects simultaneously.
  • Proficient in MS Office, specifically Word and Excel.
  • Proficient in reviewing and assessing needs quickly.
  • Comfortable with continuous change and self-initiating.
  • Able to complete documentation promptly and efficiently.
  • Independent critical thinking and judgment are required.
  • Excellent written and verbal communication skills; ability to assimilate information and communicate with various groups.
  • Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Ability to work with diverse groups of people (e.g., race, ethnicity, age, class, and sexual preference).
  • Demonstrated ability to work independently and as part of a team.
  • Experience in working with multidisciplinary teams is preferred.

Required Qualifications at this Level
Education
Must be able to read, write, comprehend, and communicate the English language.
High school diploma or GED required.
Basic computer knowledge of Windows operating environment
Knowledge, Skills, and Abilities
Displays positive working relations with team members and customers throughout the hospital, communicating positively and appropriately.
Dresses in accordance with the dress code while adhering to proper hygiene when reporting for work and performing job duties.
Adheres to the established policies addressing the confidentiality of patient information.
Respects patients privacy, always knocking before entering a patient room and identifying yourself.
Employee is flexible and willing to help other team members when presented with a situation that warrants cooperation and teamwork.
Working conditions require extensive standing and walking for long periods of time.
Frequent lifting, pushing, and pulling of equipment up to and over 100 lbs.
Exposure to common cleaning chemicals on a daily basis.

What VPNE employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

VPNE logo

About VPNE

Sourced by ZipRecruiter

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

View All VPNE Jobs

Apply