Raleigh, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Raleigh, NC · On-site
$24/hr
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...
Clayton, NC · On-site
$80K - $100K/yr
... strong reputation and customer loyalty. Our success is driven by our exceptional team of ... Service Tech. Our initial application process is quick, easy, and mobile-friendly. Apply now! Job ...
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Clayton, NC · On-site
$80K - $100K/yr
... strong reputation and customer loyalty. Our success is driven by our exceptional team of ... Service Tech. Our initial application process is quick, easy, and mobile-friendly. Apply now! Job ...
$15.50 - $21.25/hr
It uses standard procedures and IT service management tools to log tickets, apply known solutions ... customer-facing technical roles. * Foundational understanding of IT support principles and ...
$15.50 - $21.25/hr
It uses standard procedures and IT service management tools to log tickets, apply known solutions ... customer-facing technical roles. * Foundational understanding of IT support principles and ...
Raleigh, NC · On-site
$13.75 - $18.50/hr
These roles are critical in maintaining Tier I and Tier II information technology related help desk ... Exceptional customer service and interpersonal skills with the ability to communicate effectively ...
Quick apply
Raleigh, NC · On-site
$13.75 - $18.50/hr
These roles are critical in maintaining Tier I and Tier II information technology related help desk ... Exceptional customer service and interpersonal skills with the ability to communicate effectively ...
Clayton, NC · On-site
$18/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
Clayton, NC · On-site
$18/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
Clayton, NC · On-site
$13.50 - $18.50/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
Clayton, NC · On-site
$13.50 - $18.50/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
Clayton, NC · On-site
$13.50 - $18.50/hr
The Customer Service Representative will provide exceptional customer service, answer inquiries ... Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates ...
Clayton, NC · On-site
$13.50 - $18.50/hr
The Customer Service Representative will provide exceptional customer service, answer inquiries ... Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates ...
$15.50 - $19.38/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
$15.50 - $19.38/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Service Representative Work Location: 100% Remote Assignment Duration: 6+ months Work Schedule: Monday - Friday 8 am - 4:30 pm (CST). The schedule may change after 6 months. The training ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Service Representative Work Location: 100% Remote Assignment Duration: 6+ months Work Schedule: Monday - Friday 8 am - 4:30 pm (CST). The schedule may change after 6 months. The training ...
$15.50 - $19.38/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
$15.50 - $19.38/hr
Experience using computers, and able to learn to use new technology and software. * Excellent keyboarding skills for data entry. * A commitment to providing fantastic customer service. * Able to work ...
Durham, NC · Remote
$14.50 - $19.75/hr
About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...
Durham, NC · Remote
$14.50 - $19.75/hr
About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...
$13.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
$13.50 - $18.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
Wake Forest, NC · On-site
$13.75 - $18.75/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
Wake Forest, NC · On-site
$13.75 - $18.75/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
Durham, NC · On-site
$15.50 - $21/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
Durham, NC · On-site
$15.50 - $21/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
$12 - $18/hr
... service desk, on the sales floor, and at the register. Duties & Responsibilities ... First point of contact for customers on the phone and in the store. Responsible for engaging ...
$12 - $18/hr
... service desk, on the sales floor, and at the register. Duties & Responsibilities ... First point of contact for customers on the phone and in the store. Responsible for engaging ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
$15.50 - $21/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
$15.50 - $21/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...
$10.52 - $12.36
4% of jobs
$12.36 - $14.21
6% of jobs
$14.21 - $16.06
14% of jobs
$16.10 is the 25th percentile. Wages below this are outliers.
$16.06 - $17.91
23% of jobs
The median wage is $18.08 / hr.
$17.91 - $19.76
23% of jobs
$20.68 is the 75th percentile. Wages above this are outliers.
$19.76 - $21.60
7% of jobs
$21.60 - $23.45
7% of jobs
$23.45 - $25.30
5% of jobs
$25.30 - $27.15
5% of jobs
$27.15 - $29
2% of jobs
$29 - $30.84
1% of jobs
$10
$19
$30
A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.
A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.
To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.
$24/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
7.2
Based on 70 frontline employees who took The Breakroom Quiz
17th of 58 rated furniture retailers
Rooms To Go
Furniture Service Technician
Salary: Pay up to $24 / hour, depending on experience
Individual Medical Benefits starting at $10 per week
Plus medical, dental, vision and other benefits available for associates who want them
Employee discounts on Rooms To Go furniture purchases
Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go.
Responsibilities include:
Our service technicians are problem solvers for our customers to provide the most efficient and best overall solution to repair or replace Rooms To Go merchandise in our customers' homes.
We provide the vehicle and all supplies necessary in the position. Many service technicians serve as independent contractors, rather than employees. However, Rooms To Go Furniture Service Technicians are Rooms To Go associates/employees with all expenses covered by Rooms To Go, which eliminates responsibilities for bookkeeping, vehicle maintenance, purchase and maintenance of a vehicle and the tools and supplies necessary for the position.
What we're looking for:
Rooms To Go Offers:
About Rooms To Go
Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.
Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.
Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!
Rooms To Go Benefits:
Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Applicants must be authorized to work in the U.S.
Get the full story on Breakroom
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Furniture and home furnishings stores
5,001 - 10,000 Employees
Seffner, FL, US
1991
