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Customer Service Tech Jobs in Raleigh, NC (NOW HIRING)

Our Company

Furniture Service Tech

Raleigh, NC · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Durham, NC · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Leader Communications Inc

Customer Service Agents

Raleigh, NC · On-site

$13.75 - $18.50/hr

These roles are critical in maintaining Tier I and Tier II information technology related help desk ... Exceptional customer service and interpersonal skills with the ability to communicate effectively ...

Kim Luxe Travel

Travel Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...

Kim Luxe Travel

Travel Customer Service

Durham, NC · On-site

$14.50 - $19.75/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to ... Well-organized, reliable, and comfortable handling multiple requests at once * Tech-savvy and able ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Chapel Hill, NC · On-site

$13.50 - $18.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Showing results 21-40

All JobsCustomer Service Tech JobsCustomer Service Tech Jobs in Raleigh, NC

Customer Service Tech information

See Raleigh, NC salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service tech in Raleigh, NC is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are the most commonly searched types of Customer Service Tech jobs in Raleigh, NC? The most popular types of Customer Service Tech jobs in Raleigh, NC are:
What are popular job titles related to Customer Service Tech jobs in Raleigh, NC? For Customer Service Tech jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Tech jobs in Raleigh, NC look for? The top searched job categories for Customer Service Tech jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Service Tech jobs? Cities near Raleigh, NC with the most Customer Service Tech job openings:
Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,895 per year, or $19.7 per hour.

Furniture Service Tech

Rooms To Go SE Division

Raleigh, NC • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Rooms To Go
Furniture Service Technician
Salary: Pay up to $24 / hour, depending on experience
Individual Medical Benefits starting at $10 per week
Plus medical, dental, vision and other benefits available for associates who want them
Employee discounts on Rooms To Go furniture purchases
Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go.
Responsibilities include:
  • Travel to customers' homes to evaluate and repair furniture and other merchandise (leather, upholstery, case goods) purchased from Rooms To Go
  • Assisting customers with replacement items for repairing or replacing furniture
  • Work schedule is Monday through Friday/Tuesday through Saturday on alternating weeks

Our service technicians are problem solvers for our customers to provide the most efficient and best overall solution to repair or replace Rooms To Go merchandise in our customers' homes.
We provide the vehicle and all supplies necessary in the position. Many service technicians serve as independent contractors, rather than employees. However, Rooms To Go Furniture Service Technicians are Rooms To Go associates/employees with all expenses covered by Rooms To Go, which eliminates responsibilities for bookkeeping, vehicle maintenance, purchase and maintenance of a vehicle and the tools and supplies necessary for the position.
What we're looking for:
  • A clean driving record
  • Self-motivated and able to follow direction well in the field
  • A positive, customer-oriented attitude
  • Prior experience in wood, leather and upholstery repair, in addition to basic computer skills, are not required but can increase starting salary

Rooms To Go Offers:
  • Comprehensive benefits package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, wellness & fitness programs, employee discounts on furniture, and more!
  • Paid training program covering:
  • How to repair furniture
  • Customer service
  • Technical training
  • Company vehicle, gas for travel to customer homes and all supplies needed for the job.

About Rooms To Go
Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.
Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.
Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!
Rooms To Go Benefits:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Applicants must be authorized to work in the U.S.

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