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Customer Service Sales Associate Jobs in Springfield, IL

Memorial Health

CUSTOMER SERVICE ASSOCIATE

Springfield, IL · On-site

$16.50 - $24.82/hr

Overview Performs a wide variety of customer service duties related to medical supplies, equipment, and products. Duties will be performed mainly in an office setting via fax or phone directly with ...

Camping World

Retail Sales Associate

Springfield, IL · On-site

$30K - $60K/yr

Provide excellent customer service Ability to communicate effectively with customers, colleagues, and management Leading department and assisting/mentoring colleagues Consistently promotes company ...

Camping World

Retail Sales Associate

Springfield, IL · On-site

$30K - $60K/yr

Provide excellent customer service Ability to communicate effectively with customers, colleagues, and management Leading department and assisting/mentoring colleagues Consistently promotes company ...

Club Car Wash

Sales Associate

Springfield, IL · On-site

$18 - $20/hr

Benefitting You As A Sales Associate: * Flexible Scheduling - You undoubtedly have commitments to ... Educate customers on promotions, memberships and products to create the ideal service experience.

Skechers

Retail Sales Associate

Springfield, IL · On-site

$17/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn ...

Skechers

Retail Sales Associate

Springfield, IL

$17/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn ...

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All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Springfield, IL

Customer Service Sales Associate information

See Springfield, IL salary details

$9

$22

$43

How much do customer service sales associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service sales associate in Springfield, IL is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Sales Associate, and why are they important?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

Is a CSA job stressful?

Customer Service Sales Associate (CSA) roles can be stressful due to handling customer inquiries, meeting sales targets, and managing difficult situations. The level of stress varies depending on the work environment, workload, and individual skills in communication and problem-solving.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

How can I make 2000 a week working from home?

A Customer Service Sales Associate can potentially earn $2,000 a week by working in high-volume sales roles, often through commission-based pay structures. Success depends on sales skills, product demand, and the ability to handle multiple clients, with some roles offering performance bonuses or incentives to increase earnings.

What does a customer service sales associate do?

A customer service sales associate assists customers by answering questions, providing product information, and helping with purchases. They often use point-of-sale systems, maintain product knowledge, and aim to enhance customer satisfaction while meeting sales goals.

What jobs pay 4000 a week without a degree?

Customer Service Sales Associates typically do not earn $4,000 per week without advanced experience or commission-based incentives. High-paying roles that can reach this level often involve sales positions such as real estate agents, insurance brokers, or financial advisors, which may require licensing or certifications but not necessarily a degree. Success in these roles depends on sales skills, performance, and commission structures.

What are some common challenges faced by Customer Service Sales Associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What are Customer Service Sales Associates?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.
What job categories do people searching Customer Service Sales Associate jobs in Springfield, IL look for? The top searched job categories for Customer Service Sales Associate jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Customer Service Sales Associate jobs? Cities near Springfield, IL with the most Customer Service Sales Associate job openings:
Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,481 per year, or $22.3 per hour.
Retail Sales Associate

Retail Sales Associate

The Salvation Army

Springfield, IL • On-site

$15/hr

Part-time

Life, Retirement, PTO

Re-posted yesterday

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

506th of 710 rated non-profit organizations

Job description

Retail Sales Associate

Location:Springfield, IL
Pay: $15.00 per hour
Job Type:Part-time
Schedule:19 to 25 hours per week, including evenings, weekends, and holidays as scheduled
Benefits (20+hr):Voluntary life insurance, 403(b) retirement savings plan, sick/vacation/discretionary/personal days, paid holidays

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We are looking for a friendly, dependable Retail Sales Associate to provide great customer service, keep the store organized, and help create a welcoming shopping experience for customers and donors.

What You'll Do

  • Greet customers and provide friendly, helpful service
  • Operate the register and process sales transactions accurately
  • Help open, close, and balance the register as assigned
  • Restock merchandise and keep displays neat and easy to shop
  • Help sort, prepare, and move merchandise to the sales floor
  • Keep the store clean, safe, and organized
  • Work with team members to support daily sales and production goals

Training Provided

  • Paid training on register and store procedures
  • Ongoing coaching and support from store leadership
  • Opportunity to build retail and customer service skills

Why Join Us

  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!

What You Need

Required

  • Ability to provide friendly customer service
  • Reliable attendance and punctuality
  • Basic communication and teamwork skills
  • Basic math and computer skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
  • Ability to stand and walk for most of the shift
  • Ability to bend, reach, and lift or move merchandise throughout the day
  • High school diploma or currently pursuing

Preferred

  • Previous retail, cashier, customer service, or thrift store experience
  • Experience using a point of sale system

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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