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Customer Service Sales Associate Jobs in Springfield, IL

Mach 1 Stores

Customer Service Associate

Taylorville, IL · On-site

$15 - $15.50/hr

Ready to turbocharge your career at Taylorville, Illinois' favorite pit stop? We're on the hunt for Customer Service Associates with charm, cheer, and a dash of pizzazz!! What's the Scoop?* Greet ...

JCPenney

Home Commission Associate

Springfield, IL · On-site

As a commission associate in our home department , you are accountable for driving customer service ... Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs ...

Family Dollar

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Virden, IL · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Taylorville, IL · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Lincoln, IL · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Springfield, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Virden, IL · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

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Showing results 21-40

All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Springfield, IL

Customer Service Sales Associate information

See Springfield, IL salary details

$9

$22

$43

How much do customer service sales associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service sales associate in Springfield, IL is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.
What are popular job titles related to Customer Service Sales Associate jobs in Springfield, IL? For Customer Service Sales Associate jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Sales Associate jobs in Springfield, IL look for? The top searched job categories for Customer Service Sales Associate jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Customer Service Sales Associate jobs? Cities near Springfield, IL with the most Customer Service Sales Associate job openings:
Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Springfield, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,481 per year, or $22.3 per hour.

Retail Sales Associate

The Salvation Army USA Central Territory

Springfield, IL • On-site

$15/hr

Other

Life, Retirement, PTO

Re-posted 28 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

570th of 771 rated non-profit organizations

Job description

Retail Sales Associate

Location: Springfield, IL
Pay: $15.00 per hour
Job Type: Part-time
Schedule: 19 to 25 hours per week, including evenings, weekends, and holidays as scheduled
Benefits (20+hr): Voluntary life insurance, 403(b) retirement savings plan, sick/vacation/discretionary/personal days, paid holidays

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We are looking for a friendly, dependable Retail Sales Associate to provide great customer service, keep the store organized, and help create a welcoming shopping experience for customers and donors.

What You'll Do

  • Greet customers and provide friendly, helpful service
  • Operate the register and process sales transactions accurately
  • Help open, close, and balance the register as assigned
  • Restock merchandise and keep displays neat and easy to shop
  • Help sort, prepare, and move merchandise to the sales floor
  • Keep the store clean, safe, and organized
  • Work with team members to support daily sales and production goals

Training Provided

  • Paid training on register and store procedures
  • Ongoing coaching and support from store leadership
  • Opportunity to build retail and customer service skills

Why Join Us

  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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