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Customer Service Representative Jobs in Park Ridge, IL

BUNZL

Customer Service Representative

Morton Grove, IL · Hybrid

$21 - $24/hr

Specifically, the CSR role is focused on trouble shooting inquiries that are related to orders, backorders, ETA's and tracking. The expectation of the CSR is to always provide complete resolution on ...

Bunzl

Customer Service Representative

Morton Grove, IL · On-site

$21 - $24/hr

Specifically, the CSR role is focused on trouble shooting inquiries that are related to orders, backorders, ETA's and tracking. The expectation of the CSR is to always provide complete resolution on ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Park Ridge, IL

Customer Service Representative information

See Park Ridge, IL salary details

$9

$18

$26

How much do customer service representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for customer service representative in Park Ridge, IL is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Park Ridge, IL? The most popular types of Customer Service Representative jobs in Park Ridge, IL are:
What are popular job titles related to Customer Service Representative jobs in Park Ridge, IL? For Customer Service Representative jobs in Park Ridge, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Park Ridge, IL look for? The top searched job categories for Customer Service Representative jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Customer Service Representative jobs? Cities near Park Ridge, IL with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Addison Group

Buffalo Grove, IL • On-site

$22 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Job Title: Customer Service Representative

Location (city, state): Buffalo Grove, IL

Industry: Manufacturing

Pay: $22.00 - $25.00 / Hourly based on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.



About Our Client

Addison Group is partnering with our client to hire a Customer Service Representative. This role plays a key part in supporting the complete post-sales cycle, ensuring accuracy, responsiveness, and a positive experience for both customers and internal teams



Job Description

The Customer Service Representative will manage order entry, issue resolution, and customer communication while providing excellent service to both internal staff and external customers. This person will communicate with customers, internal departments, vendors and the sales team to provide the best candidate experience. The ideal candidate will have B2B manufacturing CS experience and previously used a CRM and EDI system. Soft skills require detail-oriented, dependable, and proactive in problem-solving.

Key Responsibilities

  • Provide professional and positive support during all customer and team interaction
  • Enter, track, and confirm orders accurately; communicate updates as needed
  • Respond to inquiries related to products, pricing, and availability
  • Research and resolve order or service-related issues promptly
  • Maintain strong knowledge of systems, inventory control, and order precession
  • Process returns, credits, and adjustments as necessary
  • Support sales teams and build lasting customer relationship
  • Collaborate closely with internal departments, including warehouse staff

Qualifications

  • Minimum 3 years Custer Service and order entry experience within manufacturing
  • Full cycle customer service includes order entry to final deliver
  • Strong technical skills, CRM experience (SAP preferred)
  • Able to work onsite everyday and two days remote after training
  • Strong organizational skills with attention to detail
  • Excellent verbal and written communication skill

ls.Additional Details

  • Friendly and collaborative team with plenty of training
  • Small CSR team, everyone pitches in and supports the daily tasks
  • Need to be flexible and proactive in nature
  • Requires strong multitasking skills, adaptability, and a customer-first approach

Perks

  • Remote work after training
  • Newly remodeled office space
  • Excellent benefits and
  • PTO Great work/life balance
  • Professional growth and development opportunities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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