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Afternoon Customer Service Representative Jobs in Park Ridge, IL

Copart, Inc.

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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All JobsAfternoon Customer Service Representative JobsAfternoon Customer Service Representative Jobs in Park Ridge, IL

Afternoon Customer Service Representative information

See Park Ridge, IL salary details

$9

$18

$26

How much do afternoon customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for afternoon customer service representative in Park Ridge, IL is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What does an afternoon customer service representative do?

An Afternoon Customer Service Representative assists customers with their inquiries, complaints, or service requests during afternoon shifts, typically from midday to early evening. They handle phone calls, emails, or in-person interactions, provide information about products or services, and resolve issues to ensure customer satisfaction. These representatives may also process orders, update customer records, and escalate complex problems to supervisors when necessary. Their role is crucial for businesses that offer extended or after-hours support to meet customer needs.

What are the key skills and qualifications needed to thrive as an afternoon customer service representative?

To thrive as an Afternoon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and handling challenging interactions. These competencies ensure efficient issue resolution, customer satisfaction, and effective service during high-traffic afternoon hours.

What are the typical challenges faced by afternoon customer service representatives, and how can they be managed effectively?

Afternoon Customer Service Representatives often handle a higher volume of inquiries as customer traffic can peak during these hours. This may lead to managing multiple requests simultaneously and addressing issues that have escalated throughout the day. Staying organized, remaining calm under pressure, and utilizing available support tools can help manage these challenges effectively. Additionally, strong communication with team members during shift transitions ensures a smooth handover and continuity in customer support.

What are the most commonly searched types of Customer Service Representative jobs in Park Ridge, IL?

The most popular types of Customer Service Representative jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Afternoon Customer Service Representative jobs?

Cities near Park Ridge, IL with the most Afternoon Customer Service Representative job openings:

Afternoon Customer Service Representative jobs near you

Customer Service Representative

Palatine, IL • On-site

Palatine Park District
See more jobs at Palatine Park Districtexternal

$16/hr

Other

Re-posted 22 days ago

Job description

Customer Service Representative
Customer Service Representative
At Palatine Park District, we are all about our Community. Entertaining recreation programs, beautiful parks, and facility fun creates the Park and Rec Life. A career with the Palatine Park District is so much more than just a job, it is choosing to live the Parks and Rec life. It's about being a positive influence on your community, growing as a person, and the friendships you'll make with your fellow staff members.
Position Summary
As the first point of contact for patrons, you'll be the friendly face who helps answer their questions and guide them through their experiences with us. Duties include answering phones and in person questions, assisting patrons with registration, check in and payments, as well as receiving mail, and monitoring building traffic. If you love to work with the community and are passionate about helping people, then Palatine Park District has a spot for you! We are currently hiring for afternoon/evening and weekend shifts. The pay rate starts at $16.00/hour.
Minimum Requirements
  • Must be 16 years of age
  • Must have energetic and positive attitude
  • Enjoy working with patrons and assisting them so they have a great experience
Benefits & Wages
  • Seasonal pool passes for indoor and outdoor pools (individual or discount on family)
  • Fitness Center membership (individual or discount on family)
  • Access to in-house complimentary programs
  • Discount at Palatine Hills Golf Course
  • Discounts at Cutting Hall
  • Free open gym/turf and walking track

If you are ready to take the next step in your career, come join us and Live the Parks & Rec Life!

Apply