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Customer Service Representative Jobs in Edmonds, WA

Circle K

Customer Service Representative

Kirkland, WA · On-site

$18.25 - $24.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

U-Haul

Customer Service Representative

Lynnwood, WA · On-site

$20 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Kirkland, WA

$20 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Edmonds, WA

Customer Service Representative information

See Edmonds, WA salary details

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How much do customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative in Edmonds, WA is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.98 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Edmonds, WA?

The most popular types of Customer Service Representative jobs in Edmonds, WA are:

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For Customer Service Representative jobs in Edmonds, WA, the most frequently searched job titles are:

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The top searched job categories for Customer Service Representative jobs in Edmonds, WA are:

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Cities near Edmonds, WA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,934 per year, or $20.6 per hour.

Customer Service Representative

MacDonald Meat Company

Seattle, WA • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

For over 80 years, MacDonald Meat Company has been a supplier of high-quality meat and seafood products to the wholesale food service industry, servicing the finest restaurants, hotels, retailers and specialty food operations in Washington. MacDonald Meat Company, founded in 1933, has built our reputation on providing quality products and today our delivery area includes all Western Washington and surrounding areas.

MacDonald Meat Company has seen tremendous growth and as a result is looking to add on to our team. Our company is looking for an Customer Service Representative to continue grow and manage our customer base. A customer service representative will play the key role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. This role will develop the required skills to become a Sales Representative and will help teach a key understanding of the sales process and dynamics, and superb interpersonal skills. Previous experience in a meat or seafood sales role is an advantage.

Customer Service Representative Responsibilities:

· Source new sales opportunities through inbound lead, outbound cold calls and emails

· Understand customer needs and requirements

· Research accounts, identify key players and generate interest

· Maintain and expand your database of prospects within your assigned territory

· Team with channel partners to build pipeline and close deals

· Maintain existing customer relationships to increase business

· Helping determine pricing schedules for quotes, promotions, and negotiations

· Preparing monthly sales department reports

· Perform effective online demos to prospects

· Obtaining deposits and balance of payment from clients

· Entering orders and preparing routing sheets

· Answering client questions about credit terms, products, prices and availability

· Route qualified opportunities to the appropriate sales executives for further development and closure

Customer Service Representative Requirements:

· Experience in sales of meat or seafood experience an asset

· A commitment to excellent customer service

· Excellent written and verbal communication skills

· Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers

· Detailed oriented

· Experience using computers for a variety of tasks

· Competency in Microsoft applications including Word, Excel, and Outlook

· Able to work comfortably in a fast-paced environment

Benefits and Culture

· Benefits package available 1st of month following date of hire.

· 401K plan with 100% company match of 3% available after 6 months of full-time employment

· Health, Dental, Vision and Life Insurance

· Employee discounts on our products

· Family friendly environment, we appreciate our employees!

Benefits:

· 401(k)

· 401(k) Matching

· Dental Insurance

· Disability Insurance

· Employee Discount

· Health Insurance

· Life Insurance

· Paid Time Off

· Referral Program

· Vision Insurance

Work authorization: United States (Required)

This Company Describes Its Culture as:

· Detail-oriented -- quality and precision-focused

· Innovative -- innovative and risk-taking

· Aggressive -- competitive and growth-oriented

· Outcome-oriented -- results-focused with strong performance culture

· Stable -- traditional, stable, strong processes

· People-oriented -- supportive and fairness-focused

· Team-oriented -- cooperative and collaborative

This Job Is:

· Open to applicants who do not have a college diploma