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Customer Service Representative Jobs in Edmonds, WA

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Mr. Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Mr.Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Edmonds, WA

Customer Service Representative information

See Edmonds, WA salary details

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How much do customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative in Edmonds, WA is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.98 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Edmonds, WA?

The most popular types of Customer Service Representative jobs in Edmonds, WA are:

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For Customer Service Representative jobs in Edmonds, WA, the most frequently searched job titles are:

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The top searched job categories for Customer Service Representative jobs in Edmonds, WA are:

What cities near Edmonds, WA are hiring for Customer Service Representative jobs?

Cities near Edmonds, WA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,934 per year, or $20.6 per hour.

Customer Service Rep

Fleet Service Auto & Truck Repair

Everett, WA • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 hours ago

Job description

Fleet Service Auto & Truck Repair in Everett, WA is looking for a full-time Customer Service Rep to join our dynamic team. This entry-level role is the perfect opportunity for someone eager to develop their skills and build a rewarding career in the automotive industry. If you're looking for an exciting place to start, apply today!
WHAT WE OFFER OUR CUSTOMER SERVICE REP:
We offer a competitive salary of $40,000 to $60,000 per year, based on experience-top pay for entry-level positions! Plus, enjoy fantastic company-wide benefits, including:
  • Health, dental, vision, and life insurance
  • Paid time off (PTO)
  • 401(k) with company match
  • Annual holiday bonus
  • Paid vacations
  • Paid holidays
  • Paid training
  • No weekend work

We also reward your hard work and dedication with paid training opportunities, including additional training funds for extra courses!
WHAT WE'RE ALL ABOUT:
Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements.
The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future!
WHAT THIS ENTRY-LEVEL ROLE ENTAILS:
This is a full-time entry-level position, offering a great Monday through Friday schedule with 8-hour shifts. Multiple full-time shifts are available, with work hours from 7:00 AM - 5:30 PM or 7:30 AM - 5:00 PM.
As a Customer Service Rep, your day will start with a friendly greeting as you interact with customers over the phone and in person, helping them with all their auto repair needs. You'll be involved in scheduling service appointments, entering data, and managing customer records. As you grow into the role, you'll have the opportunity to train as a Service Advisor, gaining skills to recommend services, source parts, and ensure a seamless customer experience from start to finish. Whether you're assisting a customer with a question, managing service requests, or organizing parts orders, you'll play an integral role in keeping our customers satisfied and our business running smoothly. With our excellent training program, you'll have all the tools you need to succeed and grow in this exciting industry!
What we need from you:
  • Strong typing abilities
  • Excellent interpersonal and communication skills
  • Great emotional intelligence
  • Multitasking skills
  • A positive work attitude
  • Valid Washington driver's license

WHAT'S NEXT:
Apply now to become our entry-level Customer Service Rep and start building a rewarding career today! Our initial application process is quick, easy, and mobile-friendly-so you can apply wherever you are.

Apply