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Customer Service Representative Printing Industry Jobs

ABC Imaging

Customer Service Representative

Denver, CO · On-site

$25 - $30/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer ... Previous experience in the printing, graphics, or print production industry preferred * Background ...

ABC Imaging

Customer Service Representative

Miami, FL · On-site

$25 - $30/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer ... Previous experience in the printing, graphics, or print production industry preferred * Background ...

SPEEDY CPS

Customer Service Representative

Missoula, MT · On-site

$14 - $18/hr

... a CSR 2 position, an ISR, an OSR or the owner. * If the project is simple and can be done while ... Experience in the printing industry an advantage * Enjoys fast-paced working environment - ability ...

Specialty

Customer Service Representative

Leesburg, VA · On-site

$16.75 - $23/hr

Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people ... Previous customer service experience (printing or related industry experience a plus, but not ...

PIP

Customer Service Representative

Fort Lauderdale, FL · On-site

$25 - $31/hr

Our Customer Service Representatives work closely with customers and our sales team, providing ... While technology plays a pivotal role in our industry, from print, signs and marketing to online ...

PIP

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

Our Customer Service Representatives work closely with customers and our sales team, providing ... While technology plays a pivotal role in our industry, from print, signs and marketing to online ...

Alphagraphics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Experience in the printing industry is a plus but not required. * A positive, can-do attitude and a ... Professional customer service demeanor * Highly responsive to customer needs * Ability to create ...

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How much do customer service representative printing industry jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer service representative printing industry in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative in the printing industry, and why are they important?

To thrive as a Customer Service Representative in the printing industry, you need strong communication skills, attention to detail, and a good understanding of print production processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and CRM tools is typically required. Exceptional problem-solving abilities, patience, and the ability to multitask help you stand out in this customer-facing role. These skills and qualities are crucial for ensuring accurate order processing, effective client communication, and overall customer satisfaction in a fast-paced print environment.

What are Customer Service Representatives in the printing industry?

Customer Service Representatives in the printing industry act as the main point of contact between clients and the printing company. They assist customers with placing orders, provide information about products and services, address concerns, and ensure that print jobs are completed accurately and on time. These professionals often coordinate with production teams, manage timelines, and help resolve any issues that may arise during the printing process. Their goal is to deliver a positive customer experience and maintain strong client relationships.

How does a Customer Service Representative in the printing industry collaborate with production and sales teams to fulfill client orders?

Customer Service Representatives (CSRs) in the printing industry act as a vital link between clients, production, and sales teams. They coordinate order details, clarify client requirements, and relay important information about timelines, materials, and specifications to the production team. CSRs also work closely with sales to ensure quotes are accurate and client expectations are managed throughout the process. Effective collaboration helps prevent miscommunications and ensures that finished products meet quality standards and delivery deadlines.
More about Customer Service Representative Printing Industry jobs
What job categories do people searching Customer Service Representative Printing Industry jobs look for? The top searched job categories for Customer Service Representative Printing Industry jobs are:
Customer Service Representative Printing Industry jobs near you
Infographic showing various Customer Service Representative Printing Industry job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sun Print Solutions

Denver, CO

$22 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Customer Service Representative
Denver, CO | Full-Time
Why Join JET Print and Mail?
JET Print and Mail is part of the Sun Print Solutions family — a company with over 80 years of stability and growth in the print industry. Based in Denver, CO, JET Print and Mail offers a range of print and mail services with the backing of an established, trusted organization. This is a team you'll be proud to be part of.
About the Role
If you know print, you know how critical clear communication is between clients and production. As our Customer Service Representative, you'll be the bridge — translating client needs into accurate production tickets, keeping orders on track, and delivering the kind of service that keeps customers coming back. This role is ideal for someone who has worked in a print environment and understands the language of the shop floor.
What You'll Do
  • Partner with the Account Management team to support clients and write clear, accurate production tickets.
  • Handle incoming inquiries by phone, email, and chat — providing timely, knowledgeable responses on products, services, and order status.
  • Process orders with precision, ensuring accuracy and on-time fulfillment from start to finish.
  • Serve as a product expert — leveraging your print industry knowledge to answer questions and guide client decisions.
  • Maintain thorough records of customer interactions, transactions, and feedback in our CRM system.
  • Collaborate with production, account management, and other departments to resolve issues and keep jobs moving.
  • Stay sharp — participate in training opportunities to grow your skills and keep pace with industry developments.
What You Bring to the Table
Required:
  • 1 year of experience in a print industry environment — this is a meaningful differentiator for us.
  • Minimum 6 months of customer service experience.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills — professional, friendly, and precise.
  • Strong problem-solving instincts with the ability to handle challenging situations with tact and efficiency.
  • High attention to detail in order processing and client interactions.
  • Proficiency in Google Workspace; experience with print MIS software or similar platforms is a plus.
  • Ability to juggle multiple priorities effectively in a fast-paced production environment.

Physical Requirements
This is primarily an office-based role with some interaction with the production floor, which can be noisy with varying temperatures. Candidates should be comfortable sitting for extended periods as well as standing and walking throughout the shift, performing tasks that require manual dexterity, bending, and stretching. The ability to lift up to 25 lbs and maintain good vision and focus is required. Reasonable accommodations may be made for individuals with disabilities.
What's in It for You?
  • Benefits available — medical, dental, vision, and 401(k) with match.
  • Union membership with competitive wages and protections.
  • Weekly pay with paid time off.
  • A stable, on-site role in the Denver area backed by company with over 80 years of history.
  • Pay based your industry relevant experience.

JET Print and Mail is an Equal Opportunity Employer.

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